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Seller#: 0UHZRBI9RZ5WK0FA4

DiscountBatt Seller Profile 858-642-1868 Email This SellerEmail This Seller  See all products from DiscountBatt See all products from DiscountBatt

DiscountBatt is a well established technology company. Superb Choice is the brand name owned by DiscountBatt. We provide high quality electronics, laptop accessories, cell phone accessories and many other products. Most products have 1 year warranty and 30 day refund guarentee. Our high capacity laptop batteries are made to work equal to or better than the original batteries. To ensure the high quality every laptop battery is tested on the original laptop by the manufacturer.

Fast shipping. we will ship within 1 business days after the order by US Postal Service.

Many products have manufacture's warranty and 30 day money back guarantee if the returned battery is in resaleble condition. Shipping cost will not be refunded. Misfunctional products due to misuse and damage are not covered by the manufacture's warranty and 30 day refund guarantee.

Please contact with us before return and ship back the product in original package, including all the box, instruction, shipping slip, etc. Please write the reason for the return on the shipping slip. Upon receiving the return we will process your refund quickly.

We strive to provide high quality products and customer service. To make customers 100% satisfaction is our business goal. Please contact with us for any questions before writing negative feedback.

Note: We answer email quickly, usually within 12 hours in business days. If you do not receive a reply in 24 hours we most likely do not receive your email. Please send the email again.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (667 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 449 Reviews
newegg
67%
Good Rating + 4 97 Reviews
newegg
15%
Average Rating + 3 22 Reviews
newegg
3%
Poor Rating + 2 18 Reviews
newegg
3%
Very Poor Rating + 1 81 Reviews
newegg
12%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 7/4/2015

Rating + 3 Power COrd

I ordered a power cord for my computer, based on the computer model. However, the cord did not fit. The online data base needs to be fixed to ensure the right product can be ordered. On the plus side, I was given instructions to return the cord.

Did you find this review helpful? Yes No

SFC C
Order Date : 8/12/2013

Rating + 5 Great Battery for the Price

I ordered this battery while I was deployed to Afghanistan and it still arrived within the allotted time and expertly packed.

Did you find this review helpful? Yes No

SpyderCanopus
Order Date : 6/19/2015

Rating + 5 Fast quality

Eggcellent transaction!

Did you find this review helpful? Yes No

Joe
Order Date : 6/2/2015

Rating + 5 Perfect!

The battery was a perfect replacement and arrived on time.

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LGB
Order Date : 2/11/2015

Rating + 1 Sends wrong items. Refuses Returns

They advertise their items to match yours (such as toner cartridges matching your printer), but send you incorrect items and refuse returns. They hide all contact information, so you cannot contact them without digging around. Do not use.

Did you find this review helpful? Yes No

N/A
Order Date : 5/31/2015

Rating + 1 SLOOOW...

I paid for 2 day shipping on a Sunday night. One would think it would show up on Wednesday... however, they shipped it 3 day priority mail on Monday, I received it on Friday. Battery works properly and was packed OK, but not using this seller again.

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Onyemobi
Order Date : 4/18/2015

Rating + 5 Great seller

No complaints

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N/A
Order Date : 5/20/2015

Rating + 1 Avoid this seller

item package was completely destroyed on (late) arrival, item itself cracked open (an AC adapter!)
Sent a message to the seller via Newegg Mails to know how to proceed for RMA, no answer, that is probably the worst part
ended up buying another one from Newegg directly

Did you find this review helpful? Yes No

Ric
Order Date : 4/14/2015

Rating + 1 Discount Batt

The battery I purchased was defective. I had to pay to return it to DiscountBatt in order to receive a refund from Newegg. I would have to jump through all kinds of hoops in order to get my shipping costs back from DiscountBatt so I just ate them.

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Sr Buyer
Order Date : 4/24/2015

Rating + 5 Great Speed on Order

Easy to order and track the shipment. Very satisfied!!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: No

RMA Policy
    Please contact us before you return the products for detail return address and instruction.

    All products are covered with 30-day refund guarantee. After 30 days products are not qualified for refund. Most products have 1 year replacement warranty from the purchase date if the returned products are in resalable condition.

    Shipping cost will not be refunded. And customer is responsible for the return shipping cost. There is no restocking fee for most returns.

    Misfunctional products due to misuse and damage are not covered by the warranty and 30 day refund guarantee.

    Please contact with us before return and ship back the product in original package, including the box, instruction, shipping slip, etc. Please write the reason for the return on the shipping slip.

    Upon receiving the return we will process the refund or ship the replacement quickly. We strive to provide high quality customer service.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 – 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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