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Seller#: 0UHZRBI9RZ5WK0FA4

DiscountBatt Seller Profile 858-622-1289 Email This SellerEmail This Seller  See all products from DiscountBatt See all products from DiscountBatt

DiscountBatt is a well established technology company. Superb Choice is the brand name owned by DiscountBatt. We provide high quality electronics, laptop accessories, cell phone accessories and many other products. Most products have 1 year warranty and 30 day refund guarentee. Our high capacity laptop batteries are made to work equal to or better than the original batteries. To ensure the high quality every laptop battery is tested on the original laptop by the manufacturer.

Fast shipping. we will ship within 1 business days after the order by US Postal Service.

Many products have manufacture's warranty and 30 day money back guarantee if the returned battery is in resaleble condition. Shipping cost will not be refunded. Misfunctional products due to misuse and damage are not covered by the manufacture's warranty and 30 day refund guarantee.

Please contact with us before return and ship back the product in original package, including all the box, instruction, shipping slip, etc. Please write the reason for the return on the shipping slip. Upon receiving the return we will process your refund quickly.

We strive to provide high quality products and customer service. To make customers 100% satisfaction is our business goal. Please contact with us for any questions before writing negative feedback.

Note: We answer email quickly, usually within 12 hours in business days. If you do not receive a reply in 24 hours we most likely do not receive your email. Please send the email again.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (149 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 86 Reviews
newegg
58%
Good Rating + 4 25 Reviews
newegg
17%
Average Rating + 3 2 Reviews
newegg
1%
Poor Rating + 2 6 Reviews
newegg
4%
Very Poor Rating + 1 30 Reviews
newegg
20%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 8/14/2014

Rating + 1 120W TOSHIBA Satellite L675D-S7107 Laptop AC Adapter

Seller: DiscountBatt

What I ordered was what I thought was an OEM AC Adapter for my Toshiba Laptop. The picture is an OEM but what I received was a huge power supply it does not look anything like the Toshiba power supply I ordered. It works but it will suck when I have to travel or get on a plane because the power supply is so bulky.

Did you find this review helpful? Yes No

Ken
Order Date : 7/2/2014

Rating + 5 Satisfied customer

Quick delivery and everything advertised. I bought this as a gift for my wife and she uses this for tuning her guitar often. She's happy so I'm happy. Very good seller.

Did you find this review helpful? Yes No

N/A
Order Date : 6/26/2014

Rating + 1 Avoid: received broken item

Seller sold me a replacement laptop battery. Battery does not function. Seller wants me to pay to ship battery back to them, and will not refund original shipping price.

Did you find this review helpful? Yes No

N/A
Order Date : 7/1/2014

Rating + 1 Bad Battery

Chose this seller because of reviews vs. other websites, however the battery I received refused to charge in my laptop and I had to mail it back for a refund. I paid $26.99 for the battery, and spent another $9.76 to mail it back. The return shipping IS NOT refundable and the post office treated me like a criminal for trying to mail a lithium battery.

0 out of 1 people found this review helpful. Did you? Yes No

Duped
Order Date : 7/9/2014

Rating + 1 Not the item on the website

Website picture showed an original OEM battery for my Samsung phone. What they sent was a generic battery without even a brand name. This battery lasts less time than the old battery I was replacing. A big waste of my money and time!!

0 out of 1 people found this review helpful. Did you? Yes No

Raz
Order Date : 7/7/2014

Rating + 5 Great customer service

Had an issue with an order but the customer service via email was great and resolved the issue with in a couple days.

Did you find this review helpful? Yes No

DMMDestroyer
Order Date : 4/14/2014

Rating + 5 Great Deals & Quality

Ordered a a/c power cord for a old Toshiba laptop and it worked great, still working great weeks later. Highly recommended for quality and price.

0 out of 1 people found this review helpful. Did you? Yes No

dos_man
Order Date : 6/6/2014

Rating + 4 Good Service, Bad battery

The 4 stars are for the DiscountBatt delivery -- very fast. And also the quick response are a dead battery.

Did you find this review helpful? Yes No

N/A
Order Date : 6/16/2014

Rating + 1 Terrible seller

Waited over a week without access to my work computer for a charger to arrive. Received the wrong product after all that time. Now have to pay return shipping. 0/10 would not recommend.

Did you find this review helpful? Yes No

Lilsheo
Order Date : 6/11/2014

Rating + 5 Great Service And Battery

Really great battery. My old one was dying, this works great and was super cheap too. Definitely recommended

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 0.00%

RMA Policy
    Please contact us before you return the products for detail return address and instruction.

    All products are covered with 30-day refund guarantee. After 30 days products are not qualified for refund. Most products have 1 year replacement warranty from the purchase date if the returned battery is in resalable condition.

    Shipping cost will not be refunded. And customer is responsible for the return shipping cost. There is no restocking fee for most returns.

    Misfunctional products due to misuse and damage are not covered by the warranty and 30 day refund guarantee.

    Please contact with us before return and ship back the product in original package, including the box, instruction, shipping slip, etc. Please write the reason for the return on the shipping slip.

    Upon receiving the return we will process the refund or ship the replacement quickly. We strive to provide high quality customer service.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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