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Seller#: 0UHZRBI9RZ5WMME42

RC Toymate Seller Profile 626-575-9900 Email This SellerEmail This Seller  See all products from RC Toymate See all products from RC Toymate

We will ship the order in 1-2 Days from California

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Bill in NC
Order Date : 1/9/2014

Rating + 5 It's all good now!

My item came out of the box with a broken controller, but after a couple of emails diagnosing the problem, the seller quickly sent a brand new controller at no charge. Gotta love it!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Only manufacture defective items are eligible for return. Items returned for exchange or refund must be in new condition and not have indications of defects caused by the user.
RMA instructions
    Please send your return item to our address (2119 Sastre Ave. South El Monte, Ca 91733). Please also include your order number and a note stating the reason for your return. Once we receive the item we will inspect it and if it’s a factory defect we will issue you a refund or send you a replacement of your choice. But if the defect is caused by the user, or if the item is in normal working condition, then no warranty will be honored or a 20% re-stocking fee may be applied. Thank you for your understanding.
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