Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
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Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.
Bill in NC
Order Date : 1/9/2014
2/17/2014 9:40:40 AM
It's all good now!
My item came out of the box with a broken controller, but after a couple of emails diagnosing the problem, the seller quickly sent a brand new controller at no charge. Gotta love it!
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Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: 15.00%
Only manufacture defective items are eligible for return. Items returned for exchange or refund must be in new condition and not have indications of defects caused by the user.
Please send your return item to our address (2119 Sastre Ave. South El Monte, Ca 91733). Please also include your order number and a note stating the reason for your return. Once we receive the item we will inspect it and if it’s a factory defect we will issue you a refund or send you a replacement of your choice. But if the defect is caused by the user, or if the item is in normal working condition, then no warranty will be honored or a 20% re-stocking fee may be applied. Thank you for your understanding.