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Seller#: 0UH8ISD1U6LNVZEB4

Worldofwatches Seller Profile 954-985-3827EXT1169 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Worldofwatches See all products from Worldofwatches

Monday – Friday (9:00 AM – 5:00 PM EST) / No Weekend Hours

Who We Are

WorldofWatches is one of the first internet watch web-sites. We started selling thousands of watches to internet consumers in the 1990s and slowly progressed to becoming the dominant watch e-commerce site.

For the majority of the brands and styles we sell on the internet we are an authorized seller and in some cases we are the trademark holder or the exclusive North American Distributor. However, we sometimes get inquiries regarding whether we are an "Authorized" dealer. "Authorized" dealers are required to sell watches within the manufacturers' pricing guidelines. Even if a dealer wanted to lower his prices - even if he could manage to cut his costs - his hands are tied if he's accepted the status of being an "authorized dealer".

We have been selling fine watches exclusively on the Internet since January 1997. We buy from legitimate factories and distributors. Our worldwide contacts enable us to consistently buy at the lowest possible prices. This is why we can offer you such exceptional savings.

Hundreds of thousands of customers have purchased watches from us online for the last decade and we have proven without any shadow of a doubt that consumers rather get an amazing deal than be overcharged by "Authorized" dealers.

Where the manufacturer does not offer a warranty for watches sold on our site, WorldofWatches.com matches the length of that warranty. Our warranty center employs over 5 full time watchmakers with over 150 years of combined watch repair experience. We also have a master watchmaker trained in Switzerland on staff full time. Indeed, WorldofWatches and its founders process more warranty work than most manufacturers' service centers.


Who We Are Not

Selling a counterfeit watch as the genuine article is a violation of federal law. All of our watches are genuine and authentic. We do not sell refurbished watches or manufacturer's rejects.

We buy our watches through established, legitimate distribution channels. We work very hard to buy them at the lowest possible cost. The result: you get genuine merchandise at exceptionally low prices.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (367 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 251 Reviews
newegg
69%
Good Rating + 4 43 Reviews
newegg
12%
Average Rating + 3 8 Reviews
newegg
2%
Poor Rating + 2 9 Reviews
newegg
2%
Very Poor Rating + 1 56 Reviews
newegg
15%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
N/A
Order Date : 9/12/2014

Rating + 5

very happy with worldofwatches pack new watch very good & watch so nice , come on time & watch works perfect very satisfied customer

Did you find this review helpful? Yes No

Drarant
Order Date : 8/27/2014

Rating + 5 Very Fast Shipping

Product arrived as expected and faster than expected. 5/5

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 3/20/2014

Rating + 5 shipping time

very quick delivery

1 out of 1 people found this review helpful. Did you? Yes No

Macc
Order Date : 1/7/2014

Rating + 2 very unhappy

the Redline watch not only took eight days after i ordered it two day shipping but it only has one side of the band. I can not put the band on it seems that the pin is bent and the rubber band is not fit for the watch.

1 out of 2 people found this review helpful. Did you? Yes No

bditman
Order Date : 12/19/2013

Rating + 1 Poor Service by Seller

They are next to impossible to get a hold of. They don't respond to phone calls or emails or online chat. They promise that orders will arrive by Christmas, but they don't. Also, Newegg is no help with this situation, AND Newegg charges MORE for the same items they have on their website.

1 out of 2 people found this review helpful. Did you? Yes No

J
Order Date : 8/11/2013

Rating + 1 Refund issues

Returned item and arrived at seller on 8/29/13. Emailed seller on 9/10/13 inquiring about refund. Seller response was refund processed on 8/30/13. Replied to seller that the refund did not show on credit statement. 4 business days later and no response yet.

0 out of 1 people found this review helpful. Did you? Yes No

newegg lover
Order Date : 7/22/2013

Rating + 1 wrong order

Ordered a watch as a gift and they did not even send me anything close to what I ordered it was the same model but I ordered black and they sent white I can only wear it occasionally and was meant for every day which white is a color I barely wear emailed customer service a week ago and didnt even hear back now I cant return because its been worn and I feel like I was forced to keep an item I didn't want because customer service doesnt even reply
thanks newegg for quick service but you need to find some one that rrplys to customers and actually sends them what they paid for

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 7/22/2013

Rating + 1 DOA

Watch arrived DOA and have requested a RMA but still haven't heard from seller.

0 out of 1 people found this review helpful. Did you? Yes No

DVSAZN
Order Date : 5/16/2013

Rating + 2 Communication Lacking

Watched arrived, fitted it and the watch was looking great.

Noticed the watch would keep running slow and lose time after owning it for about 2 weeks.

Put in for a RMA and have the watch exchanged and they refunded me rather than exchange.

Contacted them on the mistake and they asked me if I returned it. Replied and told them I returned it.

Haven't heard back since....

0 out of 1 people found this review helpful. Did you? Yes No

AlexG
Order Date : 5/1/2013

Rating + 5 Great Seller

My Invicta watch arrived quickly, and was exactly as described; and at a great price point, I might add.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Standard Return Policy

    WorldofWatches.com will gladly accept the return of new, unused, and undamaged merchandise within 30 days from delivery date.

    The returned merchandise must be in its original condition and accompanied by proof of purchase and the original copy of the warranty, as well as the original documentation and packaging; otherwise the return will not be honored.

    You must obtain a Return For Inspection (RFI) number from WorldofWatches.com before returning the merchandise. We will not accept any returned merchandise without an RFI number. Contact a Customer Service Specialist.

    Returns must be shipped via a prepaid traceable carrier, such as UPS or FedEx. In case of loss or damage, the customer is liable.

    Original condition means that there are no scratches, marks or blemishes on the watch and the security tags are still attached. The watch must not have been sized or altered in any way.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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