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Seller#: 0UH8ISD1U6LNHMD46

Amour Seller Profile 800-738-8463EXT0237 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Amour See all products from Amour

Amour is the Newegg outlet for one of the largest jewelry manufacturers in North America.

Founded in 1978, Amour retains facilities around the globe. A commitment to high quality at competitive prices has been the foundation of Amour since its inception and we are now offering our large product catalogue on-line, directly to you the consumer.

How can we offer such incredible value to our customers? It's quite simple. We are involved in nearly every aspect of the jewelry creation process. By constantly searching the globe for the most competitive prices on Diamonds, Pearls and Gemstones, we manufacture for less. It is our pleasure to pass these savings on to you.

Thank you for taking the time to come visit us.

Please note our business hours:
Monday-Thursday: 9AM - 5PM
Friday: 9AM-1PM
Saturday and Sunday: CLOSED

Our offices will also be closed on the following days:
Sept. 5/2013
Sept. 6/2013
Sept 19/2013
Sept 20/2013
Sept 26/2013
Sept 27/2013
Dec. 25/2013
Dec. 26/2013
Jan. 1/2014

Please email us or leave a message at those times and we will get back to you as soon as possible.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (258 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 168 Reviews
Good Rating + 4 44 Reviews
Average Rating + 3 11 Reviews
Poor Rating + 2 10 Reviews
Very Poor Rating + 1 25 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
A loner
Order Date : 11/18/2012

Rating + 5 Amour rawks

Top of the line customer support.

Did you find this review helpful? Yes No

Order Date : 5/24/2013

Rating + 1 Earrings Broke

Purchased 10k White Gold Aquamarine Earrings in June for my wife and by Nov the white gold broke.

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Order Date : 9/20/2013

Rating + 2 Blue Earrings

Earrings looked good when they arrived but broke after only being worn 3 times. They weren't abused either. They just couldn't handle normal use. Amour has yet to reply to any inquiry I have made to them after 3 weeks of waiting. I wouldn't recommend this retailer.

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Order Date : 8/3/2013

Rating + 1 Very BAD Quality

I don't understand why they selling dollar store stuff here, with misleading pictures and NEWEGG marketing it.
As a LONGTIME NEWEGG customer Very Disappointed.

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Order Date : 3/30/2013

Rating + 5 Flawless

Fast shipping, product exactly as described, could not ask for more!

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Order Date : 4/6/2013

Rating + 5 Excellent customer service

Amour diligently worked with me when I was less than satisfied with the quality of a jewelry item purchased and hand selected the replacement piece for me. I highly recommend this seller as they really do care about their customers.

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Order Date : 2/10/2013

Rating + 5 Excellent piece of jewelry & fast shipping

She loved it & is amazed at the quality and craftsmanship. I was so happy that Amour had shipped it out as fast as they did and it arrived right on Valentines Day. Would definitely buy from Amour again.

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Order Date : 11/14/2012

Rating + 3 dull shines

the item I received was no where close to the picture on the website, the diamonds are yellowish color rather than shiny clear, it would been fine if it was kinda close but it is way off, i understand that it is a i2 to i3 but common u gotta put more effort than that, its like yall hires children to cut diamond .

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Order Date : 10/5/2012

Rating + 1 9-10mm became 8-9 mm.

I paid for 9-10 Necklace, but got a 8-9 mm Necklace.

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Order Date : 4/28/2012

Rating + 5

I purchased the pearls for my wife as a mother's day gift. They look great and she was very please with the gift.
I will be shopping with Newegg in the future.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    We offer a 30-day money back guarantee on all our products. We cannot refund original shipping charges.

    Thank you for shopping at Amour jewelry on marketplace. If you have any questions please email us at For questions about a charge that has been made to your credit card, please contact Newegg.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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