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Seller#: 0UH8ISD1U6LNHMD46

Amour Seller Profile 877-539-3566 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Amour See all products from Amour

Amour is the Newegg outlet for one of the largest jewelry manufacturers in North America.

Founded in 1978, Amour retains facilities around the globe. A commitment to high quality at competitive prices has been the foundation of Amour since its inception and we are now offering our large product catalogue on-line, directly to you the consumer.

How can we offer such incredible value to our customers? It's quite simple. We are involved in nearly every aspect of the jewelry creation process. By constantly searching the globe for the most competitive prices on Diamonds, Pearls and Gemstones, we manufacture for less. It is our pleasure to pass these savings on to you.

Thank you for taking the time to come visit us.



Please note our business hours:
Monday-Thursday: 9AM - 5PM
Friday: 9AM-1PM
Saturday and Sunday: CLOSED

Our offices will also be closed on the following days:
Sept. 5/2013
Sept. 6/2013
Sept 19/2013
Sept 20/2013
Sept 26/2013
Sept 27/2013
Dec. 25/2013
Dec. 26/2013
Jan. 1/2014



Please email us or leave a message at those times and we will get back to you as soon as possible.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (252 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 164 Reviews
newegg
65%
Good Rating + 4 43 Reviews
newegg
17%
Average Rating + 3 11 Reviews
newegg
4%
Poor Rating + 2 10 Reviews
newegg
4%
Very Poor Rating + 1 24 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
A loner
Order Date : 11/18/2012

Rating + 5 Amour rawks

Top of the line customer support.

Did you find this review helpful? Yes No

Scott
Order Date : 5/24/2013

Rating + 1 Earrings Broke

Purchased 10k White Gold Aquamarine Earrings in June for my wife and by Nov the white gold broke.

Did you find this review helpful? Yes No

N/A
Order Date : 9/20/2013

Rating + 2 Blue Earrings

Earrings looked good when they arrived but broke after only being worn 3 times. They weren't abused either. They just couldn't handle normal use. Amour has yet to reply to any inquiry I have made to them after 3 weeks of waiting. I wouldn't recommend this retailer.

Did you find this review helpful? Yes No

N/A
Order Date : 8/3/2013

Rating + 1 Very BAD Quality

I don't understand why they selling dollar store stuff here, with misleading pictures and NEWEGG marketing it.
As a LONGTIME NEWEGG customer Very Disappointed.

Did you find this review helpful? Yes No

mobius2016
Order Date : 3/30/2013

Rating + 5 Flawless

Fast shipping, product exactly as described, could not ask for more!

Did you find this review helpful? Yes No

DottieS
Order Date : 4/6/2013

Rating + 5 Excellent customer service

Amour diligently worked with me when I was less than satisfied with the quality of a jewelry item purchased and hand selected the replacement piece for me. I highly recommend this seller as they really do care about their customers.

Did you find this review helpful? Yes No

u2sweeney
Order Date : 2/10/2013

Rating + 5 Excellent piece of jewelry & fast shipping

She loved it & is amazed at the quality and craftsmanship. I was so happy that Amour had shipped it out as fast as they did and it arrived right on Valentines Day. Would definitely buy from Amour again.

Did you find this review helpful? Yes No

unhappy
Order Date : 11/14/2012

Rating + 3 dull shines

the item I received was no where close to the picture on the website, the diamonds are yellowish color rather than shiny clear, it would been fine if it was kinda close but it is way off, i understand that it is a i2 to i3 but common u gotta put more effort than that, its like yall hires children to cut diamond .

Did you find this review helpful? Yes No

Matth
Order Date : 10/5/2012

Rating + 1 9-10mm became 8-9 mm.

I paid for 9-10 Necklace, but got a 8-9 mm Necklace.

Did you find this review helpful? Yes No

Ricky
Order Date : 4/28/2012

Rating + 5

I purchased the pearls for my wife as a mother's day gift. They look great and she was very please with the gift.
I will be shopping with Newegg in the future.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    We offer a 30-day money back guarantee on all our products. We cannot refund original shipping charges.

    Thank you for shopping at Amour jewelry on newegg.com marketplace. If you have any questions please email us at cs@neweggjewelry.com. For questions about a charge that has been made to your credit card, please contact Newegg.
RMA instructions
    To return an item please follow these easy steps:

    1. Email us at cs@neweggjewelry.com in order to obtain an RMA number.
    2. Repack the item in its original box. If you have thrown out the original box, then repack it in any brown box.
    3. Write the order number and your full name and address on a piece of paper and place it in the box with your item.
    4. Please send the return via UPS, USPS or any traceable method. Be sure to insure the package for the amount you paid for the item.


    Special return instructions for jewelry items:
    1. The jewelry must be in its original condition.
    2. It should not be worn, damaged or altered in any way.
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