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Seller#: 0UH8ISD1U6LNWH3A6

clickhere2shop Seller Profile 801-796-2496 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from clickhere2shop See all products from clickhere2shop

Clickhere2shop was founded on the belief that customers come first. As a result, we strive and maintain the most pleasant order and shipping experience possible. As a leading online retailer, we sell over 40,000 products, ranging from candles, to organizational supplies, to furniture. Our products sell at the lowest price possible while maintaining excellent quality. We guarantee to deliver high standards for your shopping experience through innovation and first-class customer service. Order today, and see for yourself why shoppers love our incredible selection of high- line products.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (326 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 229 Reviews
Good Rating + 4 47 Reviews
Average Rating + 3 16 Reviews
Poor Rating + 2 4 Reviews
Very Poor Rating + 1 30 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Vonley B.
Order Date : 3/2/2016

Rating + 5 Excellent patch cord, thank you

Prompt shipping....

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Mr. S.
Order Date : 11/29/2015

Rating + 1 Poor service - No shipping information, no responses to messages, no refunds

I placed an order almost a month ago and this seller said "shipped" from the beginning, yet has/will not provide any shipping information despite me reaching out twice. Seller would not respond so I found what I needed elsewhere and placed return/refund request. Seller still not has responded, and my order hasn't arrived yet he has kept my money.

I would not recommend this seller and am still waiting for a response.
Seller Response:We never received any messages from this customer. Newegg ended up reaching out to us directly. Since the customer did not receive the item despite delivery, a full refund was provided.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 3/26/2015

Rating + 5 RG59 w/18-2 power&coax

Seller is very good & quick.

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Order Date : 2/23/2015

Rating + 4 Sound Cable

Sorry I did enter the wrong rate the first time I did it, I'm giving 4 eggs to this vendor. thanks

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Order Date : 1/28/2015

Rating + 5 Responsive

Quickly responded to and rectified a quality issue with a product. I would buy from them again.

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Order Date : 1/15/2015

Rating + 1 TRASH- DO NOT BUY!

Would give this a zero egg if I could.

Pro's: I have a pretty purple cord I can use for decoration
Con's:1) it took forever to ship (2) when it did arrive it didn't even work!!!! (3) bc of the refund policy, it would actually be more expensive and time consuming for me to ship it back and ask for a refund- so I just figured this was a bad $10 purchase.

This seller not only sells trash, but it takes forever to send it to you.

Seller Response:Customer's order was placed 1/15. Order shipped within 2 business days, and arrived within 5 business days of ordering. Per our return policy, if the item is defective, we would take responsibility for any costs associated with the return of the item. We'll contact the customer to address their concerns and get them a no-cost replacement or full refund.

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Order Date : 8/27/2014

Rating + 1 Never again

I placed my order on Aug 27th, Order didn't process till the 1st.
Still being shipped. I even payed extra for shipping. We needed these parts a.s.a.p that is why we paid extra.
Seller Response:Order was placed at 7 PM on August 27, after shipping hours. Order was processed and shipped within 2 business days, and the customer had by Wednesday, September 3, arriving within the shipping timeframe requested by the customer.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/6/2014

Rating + 1 Bad business

So here I am... 11 days later and still no product. They'll say this and they'll say that but in the end they're just talk. They have great communication and fast replies but they take no action. When they ship the items you ordered to you the package will contain the correct number of items but the items will not be what you ordered and will be of lesser value.
Seller Response:Customer contacted us indicating the wrong item was received. Information was requested of the customer, but never received. We made another attempt to receive the information to address their issue, but the customer never responded. Unfortunately, it's difficult to address concerns without receiving information to resolve their concerns.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 5/31/2014

Rating + 4 Quickish

Received package within a week. Good actually, considering it was shipped first from Asia. Doc one star because its from Asia and average shipping time is 5-15 business days.
Seller Response:Item shipped from California, so not sure why the customer thought it came from Asia. Shipped on 6/2 and was delivered on 6/6.

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Order Date : 4/25/2014

Rating + 5 Great seller

Very helpful when I ordered too many of the devices I needed - created an RMA right away, and very communicative about and fast in resolving the return.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    What is our return policy?

    clickhere2shop is proud to be able to offer a 30 day return policy for
    purchases made through clickhere2shop as well as through partner channels.
    To qualify for a refund, the product must be unopened and returned within
    30 days of delivery. Opened or used products may be eligible for a partial
    refund of up to 80% of the purchase price. Products returned after 30 days
    of delivery are eligible for replacement or exchange only.

    Original shipping costs and return shipping costs are refunded without
    penalty only if the received item was defective, damaged at the time of
    receipt, or if the incorrect item(s) has been received. If a product is
    returned for any other reason, original shipping costs are not refunded,
    even if the original order included free shipping. Orders that are
    refused, undeliverable, or otherwise unable to reach the customer due to
    customer error may be charged return shipping in additional to the
    original shipping charges. clickhere2shop inspects all product returned
    to its warehouses, and, if the item is found to not be defective, shipping
    fees will apply and/or a partial refund may be issued.

    You can expect to receive your refund within 3-4 weeks of shipping your
    package back to us. In most cases you'll receive a refund sooner.

    How do I return a product?

    To return a product, please contact our customer service team. At that
    time you'll be issued an RMA (Return Manufacturer Authorization) number
    and provided instructions for how to return your purchase. Please be sure
    to refer to our return policy to ensure your product is eligible for
    return. If you are outside the 30 day return policy window, your purchase
    may only be eligible for replacement or exchange. Costume returns will not be acceptable after October 31.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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