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Seller#: 0UH8ISD1ZJL254351

Ashford Seller Profile 212-308-5580EXT5339 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Ashford See all products from Ashford

M-Thu  9am - 6pm / Friday 9am - 3pm EST


Timely. Trendy. Brand name watches are more than a luxury; they're an obsession with Ashford. Only the most fashionable, reliable timepieces will do. All 100% authentic with serial numbers. All brand-new.

It's a passion that began in 1997, and a legacy that has made Ashford.com one of the largest, most trusted dealers online. With over 4,000 luxury watches to choose from priced way below retail, plus a stunning selection of jewelry, it's no wonder. Movado, Ebel, Bulova, Cartier, Gucci and more are available among 40+ top brands, all with free shipping. And when it comes to returns, Ashford.com makes it easy.

Shop now and see for yourself.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,480 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,257 Reviews
newegg
86%
Good Rating + 4 140 Reviews
newegg
9%
Average Rating + 3 22 Reviews
newegg
1%
Poor Rating + 2 15 Reviews
newegg
1%
Very Poor Rating + 1 46 Reviews
newegg
3%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
L S.
Order Date : 6/16/2016

Rating + 5 Ashford = OUTSTANDING

Two (2) day gratis delivery to central Florida !!
Professionally and carefully packaged on all six sides ♦ Newegg shipping department should be so good !!
Product (Seiko Chronograph) is stunning and works as advertised !!
Many useful and pertinent inserts in package are appreciated !!
I highly recommend Ashford for your Seiko timekeeping needs !!
Thanks to Newegg for associating with another top quality merchant.

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DEREK A.
Order Date : 5/22/2016

Rating + 5 Really Great Experience

Customer service helped me with the movement of my watch and did not treat me like an idiot, (Please don't tell tell the people I build PC's for that I needed help with a watch.) The deal was great (under $100) and I was treated like a VIP in every way.

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Donald D.
Order Date : 4/19/2016

Rating + 5 Much better than antiapated...

Would absolutely recommend this seller, prompt delivery, accurate description, unbeatable price + no hassle/no signature required shipment.

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Anonymous
Order Date : 4/19/2016

Rating + 5 Fast shipping, I got the watch next day

I recommend this seller to everyone

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John H.
Order Date : 4/24/2016

Rating + 1 Shipping was fast, customer service was inept...

Got a ESQ by Movado Men's Strap Watch via newegg and the directions are unintelligible and when I called Movado support the lady knew nothing about the watch. I had the .pdf and was reading it to her and she was totally ignorant of how to even set the current time and the .pdf manual didn't clarify anything either. Will never ever use Ashford or buy a Movado watch again! Total waste of money.

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Steven F.
Order Date : 2/10/2016

Rating + 5 Awesome Seller!

Awesome Watch!, Great Packaging!, Super fast Delivery!

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Chris
Order Date : 11/13/2015

Rating + 5 Amazing Seller

I have never purchased anything through this seller before but I am surprised by how good they are. I purchased an item from them on Nov, 14 and they had it shipped by the 16. To my delighted surprise I came just two days later. Not only was the delivery and response time fast they made sure everything was accounted for. They made sure I had what I needed for my purchase and included a warranty on what I bought.

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TimD
Order Date : 9/26/2015

Rating + 5 Ashford impresses!

Ashford shipped my watch promptly, well packed and with all original materials. The watch (Bulova 98B224) is exactly as Ashford described. In a word Perfect! If you are at all concerned about trying an online discount watch retailer, you need not. These people are for real! Many thanks to everyone at Ashford.

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Andy S
Order Date : 7/26/2015

Rating + 5 Exactly as pictured/described

My Seiko Men's SUR055 Black Leather Quartz Watch delivered quickly and arrived as I expected it to look from the pictures and descriptions. Overall I am very satisfied with my purchase.

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Steve
Order Date : 5/23/2015

Rating + 1 Seijko Watch

After I purchased the Seiko watch and found I can't use it I learned that I can't return it. This is the first I knew this and wouldn't have ordered it if I had known. Nuts to Ashford!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Not 100% satisfied with your purchase? No worries - Simply send your item back to Ashford in its new, unused condition, and Ashford would be happy to provide either a full refund of the purchase price or a store credit toward an exchange (minus $9.95 for shipping & handling costs on ground orders, $19.95 for shipping charges on second day orders or $29.95 for shipping charges on overnight orders).
    STEP 1 - Request your Return Authorization Number (RA#) by contacting us at 1-866-ASHFORD (1-866-274-3673) or email at customerservice@ashford.com.

    STEP 2 - Return your unused item, including all materials such as original paperwork and free gifts, via insured* traceable delivery within 30 days of the date it was delivered.

    * Insurance must be for the amount that you paid

    Please note: Your item must be returned to Ashford within 10 days of the date that your RA# is assigned.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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