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Seller#: 0UH8ISD1ZJL254351

Ashford Seller Profile 866-274-3673 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Ashford See all products from Ashford

M-Thu  9am - 6pm / Friday 9am - 3pm EST


Timely. Trendy. Brand name watches are more than a luxury; they're an obsession with Ashford. Only the most fashionable, reliable timepieces will do. All 100% authentic with serial numbers. All brand-new.

It's a passion that began in 1997, and a legacy that has made Ashford.com one of the largest, most trusted dealers online. With over 4,000 luxury watches to choose from priced way below retail, plus a stunning selection of jewelry, it's no wonder. Movado, Ebel, Bulova, Cartier, Gucci and more are available among 40+ top brands, all with free shipping. And when it comes to returns, Ashford.com makes it easy.

Shop now and see for yourself.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,319 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,121 Reviews
newegg
86%
Good Rating + 4 125 Reviews
newegg
9%
Average Rating + 3 19 Reviews
newegg
1%
Poor Rating + 2 14 Reviews
newegg
1%
Very Poor Rating + 1 40 Reviews
newegg
3%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 9/5/2014

Rating + 5 The Best

I don't often have to contact customer service, but Ashford's is one of the best. I contacted the by email and got timely response and they solved the problem when we emailed. Can't ask for better customer service than I received from Ashford.

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Fred D
Order Date : 11/8/2014

Rating + 4 Skagen watch

Nice, well made product with a good reputation
Shipping was done with careful packaging and arrived in great shape.

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N/A
Order Date : 10/11/2014

Rating + 5 Great Vendor

Fast shipping and the package was well protected (bubble wrap with no wiggle room). Very pleased with transaction.

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Native Texan
Order Date : 10/7/2014

Rating + 5 Excellent Value

Well packaged. Fast shipping. I love the watch. Very pleased with transaction.

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Kenan
Order Date : 10/1/2014

Rating + 5 Excellent

The item was a great price, the shipping was free, and the package was well protected (bubble wrap with no wiggle room).

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irrational
Order Date : 9/21/2014

Rating + 5 Great Vendor

Great product at a great price. Shipped immediately. Couldn't be more satisfied with Ashford. Highly recommended.

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krod
Order Date : 8/20/2014

Rating + 5 Great Company!!!!

I have ordered three watches from Ashford and all three orders were perfect. I returned one of the Movado's as I did not like the style, the return process was flawless. This is a top notch company and I would never buy another watch from anyone else!!!

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linnemeyerhere
Order Date : 9/4/2014

Rating + 4 For the price it's great !

I'm very happy with this overall. The band is very light and detracts a little bit from the feel of the watch. I may look to upgrading it later if possible. Other than that minor point for the money I'm over the moon as I would never had paid full pop for this watch!

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TK
Order Date : 8/26/2014

Rating + 5 Great service

Seller rerouted shipment for me. Nice product

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N/A
Order Date : 8/24/2014

Rating + 5 1st Class Seller

Quickly shipped and well packaged. Even provided a couple freebies with my watch, a red medium sized Ashford Watch tote bag and a microfiber cleaning cloth.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Not 100% satisfied with your purchase? No worries - Simply send your item back to Ashford in its new, unused condition, and Ashford would be happy to provide either a full refund of the purchase price or a store credit toward an exchange (minus $9.95 for shipping & handling costs on ground orders, $19.95 for shipping charges on second day orders or $29.95 for shipping charges on overnight orders).
    STEP 1 - Request your Return Authorization Number (RA#) by contacting us at 1-866-ASHFORD (1-866-274-3673) or email at customerservice@ashford.com.

    STEP 2 - Return your unused item, including all materials such as original paperwork and free gifts, via insured* traceable delivery within 30 days of the date it was delivered.

    * Insurance must be for the amount that you paid

    Please note: Your item must be returned to Ashford within 10 days of the date that your RA# is assigned.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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