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Seller#: 0UH8ISD1ZJL2WX821

FragranceNet Seller Profile 800-727-3867 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from FragranceNet See all products from FragranceNet

Trusted since 1997, carries over 14,000 genuine brand name fragrances, skincare, haircare, aromatherapy & candles, all at discounted prices, up to 70% off retail. All of the products showcased throughout are guaranteed to be 100% original brand names.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (55 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 24 Reviews
Good Rating + 4 8 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 6 Reviews
Very Poor Rating + 1 14 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 8/11/2015

Rating + 2 Halston Body Lotion

I've been using Halston Body Lotion since 1976 and this is the first bottle that is a disappointment. Knowing that it sat in a truck, then in a mail box, I allowed it to come to up to room temperature before I opened it. It was much too watery for it to be the true product. I shook the bottle hoping that it had just settled but it's consistently way too thin. I've bought way too many bottles over the last 39 years to believe this is the norm. It also is not as fragrant also. I would bet this bottle came from a lot that was purchased either on the black market or through a distributor that has altered the contents. I will not be buying this same item from New Egg again as this is the first time I've been disappointed with a purchase from New Egg.

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Unhappy Customer
Order Date : 12/26/2014

Rating + 1 Horrible Service

The product I received was already opened and the contents were not the real perfume. I have a bottle of the real perfume. It smelled horrible and whomever put the perfume together used too much alcohol. I sent in a RMA to request information on how to return the product and receive a full refund, because i was extremely unsatisfied. I never heard a response. I then sent a second RMA notice regarding the same information and haven't heard a peep. Now I have to contact Newegg and see what can be done. I paid 20 sum $'s for a horrible fake product from Don't be fooled.

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Order Date : 6/10/2014

Rating + 1 Completely Wrong Product Size

I ordered and paid for a 3.4OZ product, but I was sent only a 1OZ bottle. The customer service was not good either.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/6/2014

Rating + 1 fragrancenet

These are fake completely fake. Do not fall for the somewhat low prices. Fake fake fake !!!

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Brian L
Order Date : 6/8/2012

Rating + 5 Good seller!

Fast shipping, good price, well packaged...

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/18/2012

Rating + 5 Just Perfect

I ordered Boucheron 3.4 oz and it was at my door in 48 hours. Very happy with this seller and not only that the price was much cheaper than everyone else the delivery was free. I wish they would list more items on Newegg like the Jaipur by Boucheron because I would buy it immediately.

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Mr. Unhappy
Order Date : 3/21/2012

Rating + 1 Questionable product

After using a trial bottle of Burberry "The Beat" I ordered this product from this seller. When I received the product it 's fragrance was nothing like the tester. It had a weak fragrance and was not close at all to the tester. I emailed the vendor with no response. My next call will be to NewEgg customer support and then my credit card company to have them charged back.

4 out of 4 people found this review helpful. Did you? Yes No

Order Date : 12/5/2011

Rating + 1 Smells fishy

Will not trust again: incompetent, lazy, rude, or criminal - I don't know which but it hardly matters.

4 out of 4 people found this review helpful. Did you? Yes No

Order Date : 1/24/2012

Rating + 5 Bond Fire Island #9

Very happy with this purchase

0 out of 2 people found this review helpful. Did you? Yes No

Order Date : 12/9/2011

Rating + 1 Horrible

I didn't get what I purchased where newegg was just a middleman. I asked for a refund and this whole process is going on a month now! Don't buy here! They are just middle men!!!!!!

4 out of 4 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Customers may return any unopened merchandise (except Skincare and Haircare items) in its original condition, including original packaging and packing slip within 45 days of receipt and receive a full refund less shipping and any gift wrapping charges.

    We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.

    We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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