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Seller#: 0UH8ISD1ZJL23EF46

TimeZone123 Seller Profile 888-928-2485 Email This SellerEmail This Seller  See all products from TimeZone123 See all products from TimeZone123

M-F 9am - 5pm EST

Welcome to TimeZone123, an affiliate of The Watch Gallery, LLC, the wholesale source of watches and accessories for everyday people.

Watches do not merely tell time they make a statement about the wearer and everyone is entitled to a quality watch that matches the mood of the moment. What is good on a casual day may not fit the bill at a more formal affair.

This philosophy seems to have worked well. What began as a small home based business quickly grew into a major player in the retail online watch and accessories industry with an annual growth rate of over 300% and a large percentage of repeat customers.

This growth can be attributed to the company philosophy of providing:

• only brand-name authentic high quality products
• only first quality brand new (not refurbished) products
• only the very latest styles from classic to trendy and casual to dressy
• always the largest selection of major well known brands
• extremely low prices with some discounts of up to 90% off retail
• first rate customer service as priority # 1

TimeZone123 accomplishes all this by aggressively searching the market for both the latest styles and the lowest prices. We purchase very large quantities and pass the savings on to our customers.

Please remember - Customer Satisfaction is our # 1 Priority. Shop with confidence.

Thanks for stopping by. We look forward to adding you to our long list of very satisfied customers.

The Folks At
"Making Time Affordable"

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (63 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 49 Reviews
Good Rating + 4 4 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jessica R.
Order Date : 12/6/2015

Rating + 3 Not the best experience

Here's the thing, I have mixed feelings. The seller on one hand, was great in handling the issue I had with the condition of the product I was sent (I was able to return it at no cost for a full refund). On the other hand, the product never should have been sent in the condition it was in. I knew as soon as I opened the mailer that something was amiss. The watch box was faded and streaked like it was left out in the sun for a really long time. When I checked the watch, it too was faded and had an odd white/gray substance covering it that would not come off despite all my efforts. It took close to 2 weeks before I got a reply from customer service and then they initially sent me the wrong return label. I was further perturbed that it was another 3 weeks before the funds were deposited back into my account.
So, while I appreciate the help I did get from them, it wasn't on par with the level of service I have been accustomed to receiving but it wasn't horrendous which is why I gave them a generous 3 stars.

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Order Date : 12/22/2014

Rating + 1

Product was dirty. Made 2 attempts to contact seller to return and received no response.

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Order Date : 5/1/2013

Rating + 1 Not good - no customer service

I have requested an RMA return athorization twice from this seller as my watch battery was Dead o n arrival. No repsonse at all from them. Also l.eft two voicemail messages. No response.

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Order Date : 12/4/2012

Rating + 2 doa

croton watch that came from timezone 123 must have been on the shelf for some time , because it has the old style clasp lock on band (compared to the same model offered at another online retailer for the same price other then not free shipping)and probably not with a battery thats doa !

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Order Date : 11/23/2012

Rating + 5 Great Seller

Very fast shipping, great product selection. Thanks.

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Order Date : 7/31/2012

Rating + 5 Invicta Watch

watch was brand new in box
came with all intstructions and tags
extremely fast shipping

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Order Date : 5/10/2012

Rating + 5

Excellent! Great price, very quick delivery.
Will definitely recommend to others and shop there again in the future.

Thank you

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Order Date : 4/22/2012

Rating + 5 Croton watch

TimeZone123 is very customer oriented. The item that I ordered was exactly correct, but larger than I had imagined. They quickly allow a return and refund. I would do business with them again.

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rust collector
Order Date : 4/15/2012

Rating + 5 prompt & reliable

No problems with this seller. The watch was as described, arrived promptly and I am happy with it.

Same merchant advertised same watch at the big A site, but wanted extra for shipping. Same price at Newegg, but shipping was included.

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Order Date : 2/25/2012

Rating + 5 Smooth Transaction

Very good seller. Very fast shipping, satisfied customer.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    At The Watch Gallery, Your Total Satisfaction is our # 1 Priority. All our products are carefully inspected prior to shipping to assure that they are in brand new and properly functioning condition. If you are not completely satisfied with your purchase, you have 14 days from date of purchase to request an exchange or return.

    All exchanges are subject to the following conditions:

    1. Product must be in new, unworn condition with no physical changes such as scratches or removed links.

    2. All packaging material and tags, if supplied, must be intact

    3. A Return Authorization Number must be requested within 14 days of purchase via e-mail address listed below and must be clearly included in all returns. Product must then be shipped back to us within 5 days of receiving the Return Authorization.

    4. Any product that customer is claiming to have received in non-working order can only be exchanged for the same or similar item.

    5. If you are requesting an exchange because you prefer a different watch, the reshipping cost is $4.00 in the USA, $6.00 to Canada and $9.00 International.

    6.If you are requesting a refund for a non-defective watch we will refund the cost of the watch (not including shipping and handling costs).

    Please understand that we are bound by our suppliers to the above conditions.

    All ongoing correspondence regarding returns must be addressed to:

    Please make sure to include the Order Number and Reason for request. Please do not e-mail to any other address.

    TimeZone123 and The Watch Gallery, LLC is not responsible for any lost or damaged returns. For your own protection, please purchase tracking and insurance.

    Please allow seven days from our receipt of item for us to ascertain that the return complies with the above. We will then gladly issue the appropriate exchange.

    If your request meets the above criteria, Please Send Your Product To:

    The Watch Gallery, LLC
    112 Clifton Ave # 115
    Lakewood, NJ 08701

    Please make sure to clearly include the Order Number, the Return Authorization Number and Reason for Return. If these are not clearly included we sometimes do not know who sent it.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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