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Seller#: 0UH8ISD1ZJL257C72

XcelWatches Seller Profile 877-808-0828 Email This SellerEmail This Seller  See all products from XcelWatches See all products from XcelWatches

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Business Hours: 10 AM - 4 PM CT (Mon - Frid)

In business from 1997, our mission is to provide the best products and customer service.

We are adding new Brands and Products every week, so please come back regularly to get great deals and new products.



We only Sell 100% Brand New item in Original packaging with Manual and full manufacturer warranty.

You can contact us at sales@xcelwatches.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (21 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 18 Reviews
newegg
86%
Good Rating + 4 3 Reviews
newegg
14%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
arth
Order Date : 1/15/2012

Rating + 4 good vendor

Fast shipping, no problems.
Very competitive prices, and good sortiment.

Could use slightly more padding for shipping - plastic case was cracked by mail, but product itself arrived in good condition.

Did you find this review helpful? Yes No

James700
Order Date : 12/5/2011

Rating + 5

Best price and quick delivery. The product was just what I ordered and came in a sturdy package.

Did you find this review helpful? Yes No

sapient1
Order Date : 8/23/2011

Rating + 5 Great Store

My watch shipped at an expected pace. Great product.

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helinuxusa
Order Date : 8/19/2011

Rating + 5

Good seller, fast and efecient

Did you find this review helpful? Yes No

mustlx90
Order Date : 8/10/2011

Rating + 5 Casio Illumuninator watch

Watch came just as described, well packed and quickly shipped ........ 5 Stars !!!!

Did you find this review helpful? Yes No

dale
Order Date : 6/3/2011

Rating + 5 Quite happy

The price was good, service great. Got the watch in 7 days.

Did you find this review helpful? Yes No

N/A
Order Date : 4/13/2011

Rating + 5 Love shopping this way!

I love this kind of watch, but they are getting less common. So finding them online is great! Thank you!

Did you find this review helpful? Yes No

N/A
Order Date : 2/10/2011

Rating + 5

Arrived fast and as advertised.

Did you find this review helpful? Yes No

Paul
Order Date : 5/24/2011

Rating + 5 No problem

Smooth transaction, fast delivery, good product. Would buy from them again.

Did you find this review helpful? Yes No

N/A
Order Date : 11/15/2010

Rating + 5 Casio F-91W watch from Excel Watches

Arrived in good operating condition. No problems to date.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Simple Return Policy


    90 DAYS NO QUESTIONS ASKED RETURN POLICY - NO RESTOCKING FEE


    If you are unsatisfied with your order / Gift for any reason, you can return it to us within 90 days of receiving the package for a full refund. Watch must be in its original box, unworn, not been used or sized**.

    Please check for any manufacturer defect upon receipt of the watch, you must notify us within 5 business days, after that defective items are no longer be eligible for return and you must contact the manufacturer for warranty repair.

    Xcelwatches does not charge any restocking fee.

    Refunds will be made in the same manner the original purchase was made.

    All returns require a VALID RMA Number, which can be obtained easily by simply emailing us at sales@xcelwatches.com with your order number.

    Its very unlikely that you may receive wrong watch and or defective watch, in this case xcelwatches will also send you prepaid return shipping lable to ship it back at no cost to you for full refund and or exchange.

    ** NOTE: we do reserve the right to refuse any return that does not meet our return criteria mentioned above
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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