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Seller#: 0UH8ISD1ZJL2VT09B

SoCal OEM Seller Profile 858-909-8822 Email This SellerEmail This Seller  See all products from SoCal OEM See all products from SoCal OEM

Welcome to SoCalOEM Lamp section. We offer a full assortment of DLP & LCD replacement lamps, and carry only the best quality lamp replacement. We have the most competitive prices for the original replacement lamp; and provide best customer service with fastest quick around time in the industry.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (178 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 125 Reviews
newegg
70%
Good Rating + 4 17 Reviews
newegg
10%
Average Rating + 3 3 Reviews
newegg
2%
Poor Rating + 2 8 Reviews
newegg
4%
Very Poor Rating + 1 25 Reviews
newegg
14%

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Reviewer Seller Review
umccullough
Order Date : 3/20/2013

Rating + 3 Check what you receive before installing

Item description said it was a "Philips" bulb, but what I received was an "AMLamps" bulb (which generally retail for about 1/4-1/3 the price I paid).

Seller claimed the wrong one was sent, and provided RMA. Seller also said they would reimburse my return shipping, but I never saw the $6.85 USPS postage credited back to my card.

Ultimately, the lamp I received the second time was labeled "Philips", so I feel that I have gotten what I ordered, but the hassle of RMAing what I initially received makes this a questionable value. Next time I'll probably just shop elsewhere.

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Crackedegg
Order Date : 12/24/2012

Rating + 1 OEM-Not Hardly!

If I could give them a cracked egg I would! We ordered a replacement bulb for our 65 inch Mitsubishi Tv. The bulb took 2 weeks to get to us... Once installed it worked fine but starting causing our Tv to heat up. After only 2 months the bulb went out and became completly inoperable! I have gone back to the item number here on Newegg and I find it very odd that there are only two reviews that are wonderful but none that tell the truth about the part or about the company that sold the part. Newegg needs to do itself a favor and cut ties with a company that is selling subpar parts and not standing behind them. What a joke. I will never purchase from Newegg again.

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N/A
Order Date : 12/21/2012

Rating + 1 Not OEM

this was not an OEM part. The screw/bolts would not fit. I had to re-fit the lamp housing with the old hardware.

Part ordered on the 21st, Tracking number issued the same day with the notation "SHIPPED"

later revised as "Electronic Shipping Info Received" on the 25th.

Part delivered on the 28th, one week later.

misleading shipping info, late delivery and a non conforming non-OEM part that required modification.

I'm wondering how long before it burns out.

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mak
Order Date : 12/4/2012

Rating + 2 Reserve opinion for final results

Sales Order Number: 114482199 received in damaged condition
After some to do Robert (support@mitechnologiesinc.com)
and I agreed
he would charge me for a 2nd bulb and mail it as soon as possible
he e-mailed me a shipping label to return the original broken bulb
He would issue full credit for the 2nd charge of $76.14 only after he received 1st damaged bulb back
We received the shipping label see attached
We received the 2nd bulb over the weekend and installed it TV is working fine
We took the broken bulb back to UPS today with the shipping label attached
confirmation bulb that was received in damaged condition was left at UPS December 17 11:26AM tracking number 1zby93x909206726

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201carrie
Order Date : 11/20/2012

Rating + 1 Defective Item Not Replaced

The bulb for my DLP TV came quickly but would not work. I emailed New Egg and received some automated email answer saying how rare it is and it must be a different problem. I removed the bulb from new egg from the housing from new egg and put it in the old housing from the burnt out bulb and was finally able to get my TV on. New Egg still has not replied or sent me a replacement. You have lost several customers over this.
Seller Response:We recommended some troubleshooting steps to help find the issue with the customers television. This included an online "lamp troubleshooting wizard".

Often times, this wizard will direct you to exactly what the problem with your television is. If the steps in the wizard did not resolve the issue, we suggested the customer to give us a call so we could process an exchange.

We did not get a reply from the customer, we believe the "lamp troubleshooting wizard" might have fixed the television issue.


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MelW
Order Date : 10/28/2012

Rating + 1 Don't buy from this company!!

I'm really surprised that Newegg is still allowing this company to list products with them. The lamp I got blew out within two days and when I emailed them about returning it, they tried to blame my television even though I told them that another bulb was working just fine in it. Now Newegg and SoCal are blowing me off and won't refund my money even though I shipped the defective bulb back to them. They received it two weeks ago and I still have no refund. I've emailed Newegg and SoCal several times with no response from either. I will never use Newegg again and am really thinking about filing a small claims lawsuit against SoCal. I know that court costs are going to be far more expensive than this bulb was, but it's a matter of right versus wrong.

1 out of 1 people found this review helpful. Did you? Yes No

Tim
Order Date : 8/10/2012

Rating + 1 Poor Company

The bulb seemed great until it went dead after 2 minutes. I called customer service and they kept telling me that the problem is my TV as the bulb is new.

I had to send it back to them to do a test to see if it was the bulb. They would not pay for me to send it back (about $12 to ship) and there was talk of me having to pay them $20 to have them reship it back to me if they determined the bulb was fine. I didn't really have a choice so I sent it back because it was dead.

I never got an email that it arrived or that they did the test. I called them a few days later and they told me they were going to ship me a new bulb. They also claimed that the bulb they sent me was fine but they were sending me a new one anyways. (Then why send a new one?)

When I asked if they would overnight the bulb, they said I'd have to pay for that even though they sent me a bad bulb. They never reimbursed me for the initial shipping and the overall process took a month to get my TV working.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 7/25/2012

Rating + 1 the worst

the worst product ever. it last 3 weeks

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 7/7/2012

Rating + 1 SELLER OF REPLACEMENT LAMP

STILL WAITING ON REFUND FOR NON WORKING REPLACEMENT LAMP.. NO ISSUES WITH MY TV LIKE THE TECH TRIED TELLING ME THERE WAS SOMETHING ELSE WRONG WITH MY TV. ORDERED NEW LAMP FROM ANOTHER COMPANY AND HAVE HAD NO ISSUES WITH THE TV

1 out of 1 people found this review helpful. Did you? Yes No

Radmacs
Order Date : 7/2/2012

Rating + 1 Disappointed

I bought this thinking it was OEM (original equipment manufacturer) It was NOT. It was a cheap copy like the kind you can buy for $35.00

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We accept returns for refunds only on defective products for up to 30 days from shipment arrival. All TV lamps have a 6 month exchange warranty from SoCalOEM except DC lamps which have a 90 day warranty i.e. Phoenix lamps. Testing fees may apply to items claimed defective after the first 30 days.

    Unwanted items may be returned within a 7 day period from the date of arrival. All returns are subject to a 25% restocking fee + cost of shipping. If free shipping is provided in the sale, the customer is still responsible for the shipping fees incurred by SoCalOEM. Items must be in the same condition as originally received by the buyer.

    Standard shipping cost will be refunded if the product(s) returned are found to be defective. We recommend having a tracking number for all the return packages to avoid lost package issues. We can issue a refund once we receive the product back.
DLP Replacement Lamps Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
RMA instructions
    The customer must contact us first and obtain an RMA number for any warranty or return. If proper procedure is not followed, the shipment will be refused.
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