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Seller#: 0UH8ISD1TROLEY871

Racks for All Seller Profile 978-807-4678 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Racks for All See all products from Racks for All

About Racks for All

Racks for All was created to serve the needs of outdoor enthusiasts who travel extensively with their gear. We aim to provide a better shopping experience and the most competitive prices on a wide variety of outdoor gear, vehicle racks and related products. Our goal is to differentiate ourselves by providing excellent customer service, so that you can select the right product at the right price, and enjoy doing so!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 5/28/2015

Rating + 1 Yakima FullTilt 4 Bike 2 inch Hitch Rack

Comments: *** Warning*** Do yourself a favor, do not order from Racks for All as they do not back up their products and their return policy is garbage... even Waalmart has a better return policy so save yourself some headache there. I wish I could give them a big fat "Zero" for rating but the lowest I can pick is a 1.

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Order Date : 3/1/2015

Rating + 1 VHT SP950

ordered and paid for two cans and only received one of them.

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Bapa Fuzzy
Order Date : 7/11/2013

Rating + 2 Less than expected

Product was delivered to wrong address and in two very oversized packages. Why the items couldn't be put in one package is beyond me so additional shipping charges were incured.
Seller Response:We appreciate this feedback but is not factually correct. We shipped from two warehouses to fill this $8.00 order and the packages were correctly addressed and delivered to the customer address provided to us by Newegg. The customer was not charged incrementally for the cost of shipping two packages instead of one. We bore that expense.

2 out of 3 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return Policy

    PLEASE NOTE: Products must be returned unused in their original packaging in saleable condition within 30 days of your original receipt. If not received within 30 days of shipment receipt, no credit will be issued. Partially assembled racks or racks/bags that have been used to transport gear may not be returned. Outdoor gear (bikes, camping gear, etc.) that have been used are also not returnable.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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