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JPC Deals Seller Profile 818-787-1188 Email This Seller See all products from JPC Deals
Customer service hrs are 10a-6p pst
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
If you are not fully satisfied with your purchase, you may return it for a refund within 15 days of the purchase date. A refund will be issued (less a 15% restocking fee and less the original shipping charge), unless the product is defective or an incorrect product was shipped to you. We can only accept returns on products that have not been opened. Please Note: RC products are easily damaged and we can not be held responsible for damage once it has been used.
Our Exchange Policy:
If product you received a product that was defective or it was an incorrect product, we will exchange it for the same product within 15 days of your order date.
You must first email us with the exact problem with an order confirmation number. Also please mail back the product (must include all parts or pieces of the product ordered) including a copy of your sales receipt and details of your problem.
Please note: For all returns and exchanges, the customer is responsible for shipping the item back to us. Please contact us before returning to receive authorization or your return will not be accepted. ThinkRC.com will not pay or reimburse return shipping postage on all return items. Please note that all returns and exchanges must be in the original packaging and brand new condition.
If a package is refused upon delivery, the original shipping cost and the cost of shipping the item back to us will be deducted from your order.