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Seller#: 0UH8ISD1TROLP5DC0

World At Play Games Seller Profile 423-478-6470 Email This SellerEmail This Seller  See all products from World At Play Games See all products from World At Play Games

Monday-Friday 9 AM until 3:30PM EST. 

World at Play Games (a division of Art Clem Enterprises) has been in business selling one of the widest selections of games and related merchandise on the web since 2002.

We're constantly looking for and reviewing new games so we can present them for sale to you at the best possible price. And our customers must be impressed, because we've seen steady growth for past nine years.

We hope you enjoy your shopping experience with World At Play Games. We value your business and pride ourselves on 100% Customer Satisfaction. If you're not fully satisfied please give us a call during our regular office hours of 9AM to 5PM EST at 1-888-476-GAME

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (177 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 141 Reviews
newegg
80%
Good Rating + 4 20 Reviews
newegg
11%
Average Rating + 3 5 Reviews
newegg
3%
Poor Rating + 2 2 Reviews
newegg
1%
Very Poor Rating + 1 9 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Thomas
Order Date : 11/30/2014

Rating + 1 Will not buy from again

I tried canceling my order over 15 times over a span of three days. All the times I tried calling them they didn't pick up nor did they respond to my emails. I will never buy from them again worst customer service ive seen in a LONG time.

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N/A
Order Date : 4/16/2014

Rating + 5 Perfect!

Everything was shipped quickly and in excellent condition. Very impressed and would order from them again.

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N/A
Order Date : 11/10/2013

Rating + 5 Excellent

Everything arrived very quickly. No issues at all. No missing pieces from the box. Perfect condition!

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n/a
Order Date : 9/14/2013

Rating + 5 great!

Fast shipping, thank you!

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N/A
Order Date : 8/30/2013

Rating + 3

Great price for the item itself but WAY too much for shipping. USPS has much better prices now, you should check them out for shipping "If it fits it ships."

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Adem
Order Date : 6/28/2013

Rating + 4 Just what you'd expect

Ordered, shipped, arrived, just like you'd expect. Packaging made sense for the item, however.... styrofoam packing peanuts seems out of date. Would prefer something I don't feel bad throwing away.

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N/A
Order Date : 6/29/2013

Rating + 5 Fast Service!

I placed my order on Sunday and recieved my items on Wednesday. The items were packed very well. No problems with my order either. I got what I wanted. I could not be happier, and will definitely buy from them again.

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N/A
Order Date : 4/20/2013

Rating + 2 Not what I ordered

It took them until a follow up email to actually ship my order. This was several days after I got a confirmation email from NewEgg. I ordered 7 miniatures from this vendor. I received 5 correct miniatures and 2 incorrect ones. The Anima:Tactics figures for Maria and Gemini are incorrectly listed. They are actually Kagemaru and Clover respectively. Fortunately for me, I didn't already own either figure and the price I paid for all 7 miniatures were bargains. Still, I would not order from them again since I'm not sure I will receive what I order.
Seller Response:Hello,

I am sorry that you received 2 miniatures which were not what you ordered. Matches are done on newegg using the UPC code and apparently there was a problem with the two catalogue pages involved. I appreciate that you decided to keep the two miniatures. I have issued you a courtesy refund on your shipping in appreciation of your business.

Best regards


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N/A
Order Date : 2/25/2013

Rating + 5

While it takes World at Play Games a few days to process the order, the prices and customer service are great! I would highly recommend them!

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 1/28/2013

Rating + 5 Great service!

Just what I ordered and delivered very fast

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    30 DAY RETURN POLICY:

    CONDITION - Items returned must be in new and unopened condition in order to receive credit. Items purchased and then used are not returnable.
    Shipping charges are not refundable and are subject to a minimum shipping charge of $5.99.

    RETURN AUTHORIZATION - All returns require a Return Merchandise Authorization number. Please contact us by phone or email to receive your RMA # and mailing instructions before returning an item.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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