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Seller#: 0UH8ISD11U4U70ECB

Discount Watch Store Seller Profile 203-874-6888 Email This SellerEmail This Seller  See all products from Discount Watch Store See all products from Discount Watch Store

9:30am to 6pm EST, Monday thru Friday

Discount Watch Store has been selling quality name brands online since 2002. What started as a single brand store has quickly expanded into a lineup of over 3000 styles of watches from over 50 brands.

Our mission from day one has been to offer quality watches at affordable prices without sacrificing customer service. Discount Watch Store an A rated business by the Better Business Bureau.

If you have any questions, you may contact us at toll free 866-371-2330.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (47 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 38 Reviews
Good Rating + 4 3 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 4 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 6/1/2014

Rating + 5 Kenneth Cole Classic Quartz Watch

Watch reached me with no problems, very happy with my purchase.

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Order Date : 5/27/2013

Rating + 5 Zippo pipe lighter

Fast service........ great price, will certainly deal with in the future !! Thanks

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Order Date : 2/24/2012

Rating + 5 Discount Watch Store is Great

Item came early, good packaging and no problems at all.

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Order Date : 12/7/2011

Rating + 5 Micheal Kors Watch

This was my first time shopping at and I enjoyed it. It was simple and had exactly what I was looking for. The shipping was incredible. I had the watch I was looking for within 48 hours of placing my online order, and I didn't have to spend time going to the stores and dealing with holiday traffic.

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Order Date : 12/6/2011

Rating + 1 Doesn't respond to emails

The watch I ordered from this seller arrived fast and looks brand new. However it was not obvious from the product title that the watch was for a left-handed person. So, I asked to return it well within the 30-day period. But I have not hear back from the seller. I tried emailing directly or via the web site - no luck.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 10/23/2011

Rating + 5 No issues

On time delivery, no packing problems, no issues with the watch (new, no scratches) and for all that I have to give a GREAT rating!

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Order Date : 10/7/2011

Rating + 4 Great experience with one caveat

The only negative I have is this: Had I known when I selected 'Next Day Air' for my shipping that it would not leave the warehouse for 24-48 hours, I would not have paid for next day air. We missed my husband's actual birthday because of this, but it did show up the following day. We have been very pleased with the purchase and we will be customers again.

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Order Date : 9/12/2011

Rating + 1 Watch

Told me they sent refund but cant give me a date and I never received it. also told me they never received watch back til I told them it was signed for on a specific date.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 9/13/2011

Rating + 5

Fast delivery and well packaged.

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Order Date : 9/20/2011

Rating + 2

Great shipping time and easy transactions however I am unhappy with the false advertising. I ordered a Citizen Eco-Drive Two Tone Date Mens Watch but the watch is not actually Eco-Drive. The service was great but I am very disappointed with the product.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Your satisfaction is important to us. We offer a 30 day money back guarantee. If you are not happy with your purchase, you may return it within 30 days from order date as long as it is in brand new condition (unworn and unsized) and with all tags and original packaging intact for a for refund less any shipping or an exchange.

    Note: If your original purchase qualified for the free shipping promotion, $7.95 will be deducted from your total refund to cover our initial shipping and handling expenses. Customer is responsible for return postage as well.

    If you receive a defective item, please contact us with 14 days from date of receipt and we will process it under our return policy. After 14 days, please contact the manufacturer for warranty service.

    If you need to return an item please contact customer support at toll free 866-371-2330 or email at for a return merchandise authorization (RMA) number. Returns not accompanied by an RMA will be rejected.

    Once your return is received at our facility, please allow 3 to 5 business days for it to be processed.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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