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AZPerfume Seller Profile 000-000-0000 Email This Seller See all products from AZPerfume
M-F 8 am - 5 pm PST
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
We use automated order processing, we are unable to cancel or modify your order once it has been submitted.
If you're not 100% satisfied in any way with an item you've received, please let us know. Please email us within 30 days from the order date. Please note that the items must be unopened and unused; Return the Order in the original box with all original packing material, manuals, warranty cards (not filled out), and any other materials that came with the order.
A one time restocking fee of 20% will be charged for all returns to cover expenses.
Shipping charges are non refundable, You must pay for all shipping costs.
Returns can only be made once authorized by Customer Service.
For your own protection, you may wish to insure the watch you are returning. If you choose not to insure the return package - all liability is yours.
To process your returns quickly, all returns must include
Copy of your delivery note or your order number
Return authorization (obtainable from Customer Services)
Reason for Return
Delivery and Damaged Shipments:
You have to contact us within 7 days of receipt of the item to let us know of shipping damage, otherwise we will not be able to issue a replace/ refund for you item. We are happy to refund postage costs if the item is defective or sent due to our error. Damaged/ Wrong products must be returned to our warehouse before we can ship replacement/ Issue Refund.