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Seller#: 0UH8ISD11U4UEJA4A

AZPerfume Seller Profile 000-000-0000 Email This SellerEmail This Seller  See all products from AZPerfume See all products from AZPerfume

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

M-F 8 am - 5 pm PST

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (17 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 13 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 3/29/2013

Rating + 1

I have been expecting a package to be delivered to me for quite some time, but haven't received it. At first I thought that it may have been an issue with FedEx, but after giving them a call I found out that the company shipping out only printed off the tracking number. They haven't had any driver pick up the product. It was supposed to ship between 5-7 business days. I'm on business day seven at the moment. I've tried to locate a number to place a call and see if I can get the issue expedited, but there isn't a number available. Be cautious about purchasing anything from this seller.
Seller Response:Customer brought the matter to our attention. FedEx confirmed the package was lost. We apologized to the customer and reshipped order as overnight shipment.

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Order Date : 1/30/2013

Rating + 5 Crazy Fast Shipping

Newegg said 4-7 days to ship with free shipping, item came the next day after ordering! doesn't get better than that..

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Order Date : 3/20/2012

Rating + 5 Great communication

When I had questions about my order, I received prompt replies to my questions. Their replies weren't just form replies, either, but they directly answered my specific questions to meet my needs.
I would be happy to do business with them again.

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Order Date : 1/11/2012

Rating + 4

Fast, efficient service. Would definitely do business with them again.

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Order Date : 12/14/2011

Rating + 5 Great shipping time. Plus....

They gift wrapped it for me! Score one for AZPerfume. I didn't expect it to be wrapped but I have to say, it's little surprises like that that tell me they know how to treat their customers.

Not to mention it was ordered kind of late in the holiday season and they got it to me before Christmas.

I would definitely recommend people buy from AZPerfume and will more than likely order from them again.


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Order Date : 12/14/2011

Rating + 5

Excellent. Shipped as promised. I will definately do business with AZPerfume again.

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Order Date : 11/29/2011

Rating + 5

awesome. took a little longer but worth the wait. product came wrapped as a present and untouched

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Order Date : 6/24/2011

Rating + 1 No feed-back

Product arrived correctly, but took a long time. No feed-back on delivery or expected delivery, Provided phone always went to voice-mail and I got no return call.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/3/2011

Rating + 5 great price

best price anywhere. shipped very fast

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Our site is aimed at customers who have already purchased and experienced the product, either its use in the case of skincare, or smell in terms of perfume, or color in terms of make up.

    We use automated order processing, we are unable to cancel or modify your order once it has been submitted.

    If you're not 100% satisfied in any way with an item you've received, please let us know. Please email us within 30 days from the order date. Please note that the items must be unopened and unused; Return the Order in the original box with all original packing material, manuals, warranty cards (not filled out), and any other materials that came with the order.
    A one time restocking fee of 20% will be charged for all returns to cover expenses.
    Shipping charges are non refundable, You must pay for all shipping costs.
    Returns can only be made once authorized by Customer Service.
    For your own protection, you may wish to insure the watch you are returning. If you choose not to insure the return package - all liability is yours.

    To process your returns quickly, all returns must include
    Copy of your delivery note or your order number
    Return authorization (obtainable from Customer Services)
    Reason for Return
    Delivery and Damaged Shipments:
    You have to contact us within 7 days of receipt of the item to let us know of shipping damage, otherwise we will not be able to issue a replace/ refund for you item. We are happy to refund postage costs if the item is defective or sent due to our error. Damaged/ Wrong products must be returned to our warehouse before we can ship replacement/ Issue Refund.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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