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Seller#: 0UH8ISD1FMWLVT890

Virtual Exchanges Seller Profile 919-341-0860 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Virtual Exchanges See all products from Virtual Exchanges

Virtual Exchanges, inc. is an online retailer specializing in designer fashions at discount prices.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (81 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 49 Reviews
Good Rating + 4 14 Reviews
Average Rating + 3 4 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 11 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 6/22/2014

Rating + 2 Seller never replied me.

I ordered two pair of sun glasses from the seller - one Timberland & one Kenneth Cole. Shipping was pretty fast and the wrap was decent. However, I found out that the frame are too narrow for me. I sent seller a return inquiry asking for the policy of returning right away. Now it just like a lead balloon, I never heard back from this seller for more than 2 weeks.

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Order Date : 6/22/2014

Rating + 1 Kenneth Cole Reaction KC1069 O753 Aviator Sunglasses - Gunmetal

Kenneth Cole Reaction KC1069 O753 Aviator Sunglasses - Gunmetal
Item was shipped quickly, but was obviously a factory reject, gunmetal frame is corroded and has many spots with no finish. Very poor quality control, would not buy again ever, and would not recommend

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Order Date : 5/25/2014

Rating + 1 Poor Customer Service

There was an error processing my order in which it was duplicated giving me two separate, identical orders. I contacted Newegg customer service and they informed me that they could not cancel either and emailed Virtual Exchanges on my behalf. No reply after 3 business days. I contacted Newegg again as I don't have a way of contacting Virtual Exchanges and Newegg said there was nothing they could do and sent Virtual Exchanges another email asking them to assist with return as the Item(s) were now shipped. It has been a month and still no contact from Virtual Exchanges. Beware of buying from a 3rd party on Newegg's site.

Newegg, in my opinion, while trying to compete with Amrrzon by partnering with other online stores to sell more things has shot themselves in the foot. Newegg is not responsible to act for me and yet it is sold through their site. I used to shop here solely beacause I knew I would be taken care of if a mistake was made. NO MORE

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Tricia J
Order Date : 12/3/2013

Rating + 5 Working Dawgs

Great seller that shipped what i ordered very quickly would recommend this seller to friends and family and others..

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Order Date : 7/16/2013

Rating + 1 Good if you don't have to return shoes that run too small.

Nice shoes. Fast delivery. But, the sizes run small, get a half larger. Also, they don't respond to an rma request. Not sure what to do, still trying to get an rma and it's been a week.

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Order Date : 5/27/2013

Rating + 1 Won't RMA

I've made three attempts to get an RMA from this seller due to a product I bought being freakishly ill-sized. They refuse to respond.

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Order Date : 5/29/2013

Rating + 5 great seller!!!!

Terrific experience! Great product!!!

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Order Date : 12/10/2012

Rating + 5 Great seller

The defective item was replaced in a timely manner. Shipping was fast. Deserves 5 star.

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Order Date : 8/17/2012

Rating + 2 Poor handle on shipping

Package sent postage due. So much for free shipping.

2 out of 2 people found this review helpful. Did you? Yes No

Order Date : 1/26/2012

Rating + 5 Nike wallet

AMAZINGLY fast delivery, two days! I will be shopping with you again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

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