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Seller#: 0UH8ISD1FMWL6C290

Majestic Pet Products Seller Profile 800-692-2199 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Majestic Pet Products See all products from Majestic Pet Products

Monday - Friday 9:00 AM to 5:00 PM PST No Weekend Hours

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 7 Reviews
newegg
87%
Good Rating + 4 1 Reviews
newegg
13%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
gtown
Order Date : 9/1/2011

Rating + 5 Awesome Cat Tree

Easy instillation first time doing something like that (cat tree) we like it a lot its big and the cats are loving it they been sleeping at the top for days they love the fur on it. it makes them feel so wanted.

1 out of 1 people found this review helpful. Did you? Yes No

galatiracing
Order Date : 8/22/2011

Rating + 5 Cat tree

Overall was easy in-stallion quick to get cats love it

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Thank you for your purchase. Do to the fact that used items returned can not be resold, we will only accept new unused items for return or exchange.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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