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Seller#: 0UH8ISD1FMWL3A105

Macdaddy Music Seller Profile 218-260-4176 Email This SellerEmail This Seller  See all products from Macdaddy Music See all products from Macdaddy Music

Monday-Friday 7:30am to 5:00pm (CST) - no weekend hours.

About us
Thanks for your interest in Macdaddy Music! We specialize in guitar effects and pickups, but also sell guitars, basses, amps, accessories as well as other music gear. You might be wondering, "so what's this 'better way to buy gear?'" For starters we offer customer service that is both personalized and knowledgeable. We know about the gear we sell and if we don't know something we'll tell you that and find out the answer for you.

Need help figuring out what to choose?
Do you need some help figuring out what might be the best pedal, pickup, etc. for your specific needs? Our goal isn't to hard sell you some junk you won't like. We find out what style music you typically play, what kind of guitar, amp, etc. you have and try to make suggestions that will not only fit your needs, but that you'll be happy with months or even years down the road.

We also try to offer a great (and always growing) selection of products as well as very competitive prices. We're constantly updating our site with product information including audio and video samples. As musicians and online shoppers for lots of things we try to learn from the good and the bad of the entire online experience and create the best, most customer-centric guitar shop you'll find.

How to stay in touch
Want to stay up to date with the latest happenings at Macdaddy Music? Check out the Macdaddy Music blog - www.macdaddymusic.com/blog. There will be updates about our used gear, new gear that's coming in, product reviews, and who knows what other kinds of fun stuff.

We're also on Facebook (www.facebook.com/macdaddymusic) and Twitter (@macdaddy411).

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (18 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 15 Reviews
newegg
83%
Good Rating + 4 1 Reviews
newegg
6%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
TheAntiMartyr
Order Date : 7/15/2013

Rating + 1 Dont buy from this guy.

Ordered three sets of strings. Was billed for three sets of strings. Only received ONE set of strings. So unless you feel like spending almost $50.00 on one set of strings...don't by from this guy.
Seller Response:Obviously our mistake in grabbing 1 set vs 3 when packing the shipment. We made things right.

Did you find this review helpful? Yes No

larams
Order Date : 5/2/2013

Rating + 5 Good

Delivered fast. Good price, good seller.

Did you find this review helpful? Yes No

N/A
Order Date : 10/21/2012

Rating + 5

I am pleased with this seller. My item came in great condition.

I selected the 5-7 day shipping option, my item was delivered in 2!

Did you find this review helpful? Yes No

the fallen
Order Date : 5/11/2012

Rating + 1 VERY DISAPPOINTED

I ordered one Kent Armstrong KA-WDMBC(Neck) and a Kent Armstrong KA-WDMB(Bridge). Macdaddy sends me two KA-WDMBC. Its a real hassle to go through returns.
Seller Response:Apologies for the mistake. We obviously don't intentionally try to mis-ship things, but we are human and make the occasional mistake. We did make this right and covered all shipping costs.

Did you find this review helpful? Yes No

HotPlasma
Order Date : 12/18/2011

Rating + 5 no complaints

Even though there were two problems with my order (one was my fault, one was the manufacturer's), I was able to straighten it out quickly and easily. I wasn't charged a restocking fee or any other junk. The only improvement they could have made was to email me the tracking number of the replacement item.

Did you find this review helpful? Yes No

N/A
Order Date : 8/15/2011

Rating + 5 Excellent

Everything was as advertised. Communications were clear, prompt, and complete. Shipping was prompt. The product arrived in excellent condition.

Did you find this review helpful? Yes No

N/A
Order Date : 4/28/2011

Rating + 5 Excelent

Super quick shipping and good service

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more cowbell
Order Date : 5/25/2011

Rating + 5 The Mack

Great price. Fast delivery. Great product. What more could you ask for?

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N/A
Order Date : 2/18/2011

Rating + 5 Perfect!

Shipped the same day! They beat the big online music store prices too!

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy
    - Products may be returned within 60 days of the buyer's receiving the product for a full refund. The buyer is responsible for all shipping fees (both ways). For items under warranty, items should be returned to the company/manufacturer responsible for the warranty.

    - After 60 days products may be returned for store credit (with all original packaging materials and accessories and in full working, like new condition). Returns NOT in 100% like new condition are subject to a 15% restocking fee. Returns will not be accepted under any circumstances after 1 year.

    - Pickups that have been installed cannot be returned with the exception of Seymour Duncan pickups. Seymour Duncan pickups can be exchanged even after being installed within 21 days from the date of purchase. Please email or call (218.260.4176) for details. If a pickup that has been installed has a problem please contact us or the manufacturer to pursue a warranty return/repair with the manufacturer.

    - Certain other items also cannot be returned due to health concerns. For example the Rocktron Banshee, Banshee 2, Heil Talk Box, Danelectro Talk Box, etc.
RMA instructions
    To return an item that has no problem with it, please include a copy of the invoice or packing list that came with your order. Please include a note (hand written is fine) stating if you'd like a refund, or exchange towards a different product.

    To return an item that has an issue with it, please contact us to troubleshoot first. If you are returning an item that has a problem with it, please do include a copy of the invoice or packing list that come with it for our reference.
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