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Seller#: 0UH8ISD1C3BQLWBC4

UltraFragrances.com Seller Profile 213-747-2658 Email This SellerEmail This Seller  See all products from UltraFragrances.com See all products from UltraFragrances.com

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

UltraFragrances.Com is your final destination of fabulous discounted fragrances and beauty products. We provide authentic, factory fresh fragrance and cosmetic products. We carry a multitude of sizes and beauty products of your favorite designer. We have the largest inventory of brand name fragrances at the lowest prices. UltraFragrances.Com is committed to the highest level of customer service and online shopping experience.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (9 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
newegg
45%
Good Rating + 4 1 Reviews
newegg
11%
Average Rating + 3 1 Reviews
newegg
11%
Poor Rating + 2 1 Reviews
newegg
11%
Very Poor Rating + 1 2 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 4/23/2012

Rating + 1

Item took way to long to ship

Did you find this review helpful? Yes No

Haggered Husband
Order Date : 2/9/2012

Rating + 5 Just Fantastic

The Item was Just as described. Super fast shipping. I had it NEXT DAY!!
A++

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santiagero13
Order Date : 1/12/2012

Rating + 3 nice

item was in good condition but it took to long to get ship

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Phil
Order Date : 12/15/2011

Rating + 2 Product good but slow shipping

I order the product on 12/15. I didn't receive any shipping confirmation. I emailed the company and received a reply the next day and told it was shipped on the 16th. The tracking indicated that they did not ship it out until the 21st and I received it on the 28th. The email response was quick, but the shipping was slow. I've become spoiled by Newegg and have just come to expect a higher level of service from them.

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MICHELLE
Order Date : 12/13/2011

Rating + 5 HAPPY!

I was scared to make a purchase with these people considering they didn't have any feedback under their account here yet. I emailed them informing them of this fear after I made my purchase and I got a response immediately ensuring me that my order would process smoothly. The next day I received delivery confirmation with a tracking number and my order got here SUPER fast. Thank you so much for your awesome service. I definitely would do business with you all again!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We want you to be completely satisfied with your purchase, for that reason we offer a 30 day money back guarantee from date of purchase for unused, unopened items which are in their original perfume packaging. You may return your item(s) for a full refund of the purchase price plus any applicable sales tax within 30 days of the invoice date less shipping and gift wrapping where applies; or you may exchange your item(s) for different in-stock item(s) available at UltraFragrances.Com; please note the additional shipping fee will be charged to your account. Any unopened orders/products post marked to our Los Angeles, CA warehouse after 30 days of your original order date will be charged a 25% restocking fee.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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