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Seller#: 0UH8ISD1C3BQ70677

VividGemz Seller Profile 310-280-7365 Email This SellerEmail This Seller  See all products from VividGemz See all products from VividGemz

We are amongst nation's leading retailer and wholesaler of luxury brand name timepieces, jewelry and accessories. Our goal is to provide customers with the best prices possible on 100% authentic designer goods. Our prices are extremely low due to the fact that we buy our inventory in large quantities, have a very low markup, and as an online seller operate at a very low overhead cost.
All of our items are: 100% authentic, brand new and come with original packaging.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (38 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 26 Reviews
newegg
67%
Good Rating + 4 6 Reviews
newegg
16%
Average Rating + 3 1 Reviews
newegg
3%
Poor Rating + 2 1 Reviews
newegg
3%
Very Poor Rating + 1 4 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
RealNeil
Order Date : 2/12/2013

Rating + 5 Outstanding!

Good price for these earrings, and they shipped nice and quick. They look better that the pics show.
Will do more with this seller.

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Lionell
Order Date : 8/5/2012

Rating + 5 Love it

I just received a necklace from VividGemz, and I will say that the item is really nice. Really durable, and the material is strong plus I love the design!

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Melissa
Order Date : 3/3/2012

Rating + 4 Good customer service

Overall happy with my experience. My product didn't meet my ultimate needs but customer service was responsive and facilitated a quick and easy return

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gr8rdayz
Order Date : 12/20/2011

Rating + 5 Super Fast

Super fast shipping even though I ordered just a couple days before Christmas. Product was just as described. Excellent deal, especially with free shipping.

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N/A
Order Date : 12/9/2011

Rating + 5

The earings were more beautiful than than the picture and the delivery service was second to none.

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rictorc
Order Date : 12/15/2011

Rating + 1 Terrible service

Order was placed on December 15th and received a tracking number on December 19th that was supposed to be expedited shipping. Tracking number doesn't show that it's valid two days after receiving it. It is now Christmas and still haven't received the item. Should've known better than to go with a reseller versus Newegg. Still love Newegg, though!

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Jerry
Order Date : 11/27/2011

Rating + 5 0.41 CTW Sapphire Gold Stud Earrings

My wife loves them, great bargin, product as described and prompt shipping.

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N/A
Order Date : 11/23/2011

Rating + 1 not what i thought it would be

This product was not what I thought it was going to be when I got it. The price was good on the item it was just extremely poor quality I found the same exact item else where for five bucks more in a lot better quality
Seller Response:Our customer support is here for help. Considering the unpleasant situation, we would gladly ship you a replacement item. Please contact us at 1-888-520-1254

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exF14RIO
Order Date : 6/27/2011

Rating + 5 Excellent Vendor

The watch was delivered within a few days and was well packed and in perfect condition. It looked exactly like the photos and works perfectly.

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Dave
Order Date : 6/17/2011

Rating + 5

Very nice watch.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    All merchandise may be returned in their original, unused condition for a full refund of the purchase price within 15 days from original shipment dispatch date. All returned packages must have tracking numbers. All shipping and handling costs in connection with returns are the responsibility of the customer.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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