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Seller#: 0UH8ISD1C3BQU39F6

BikeSomeWhere Seller Profile 305-648-3111 Email This SellerEmail This Seller  See all products from BikeSomeWhere See all products from BikeSomeWhere

BikeSomeWhere is your all-in-one cycling store, located in Coconut Grove, FL. We carry products from major manufacturers, such as Pearl Izumi, Louis Garneau, Shimano, SRAM, Zipp, Polar, Topeak, Onguard, and many more. Our products include shoes, tires, jerseys, and most any accessory you need to enjoy a perfect ride.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
20%
Good Rating + 4 1 Reviews
newegg
20%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 3 Reviews
newegg
60%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
kittonian
Order Date : 11/19/2014

Rating + 1 TERRIBLE SELLER - DO NOT BUY

The rudest most unprofessional company I've ever come across (BikeSomeWhere not NewEgg). They advertise two pairs of socks in a bundle and send you only one. When I called them to ask about the other pair they told me it's a misprint, to research all their other affiliate sites, and that they aren't just "going to give me a pair of socks for free". Then they hung up on me.

So I call NewEgg and get a nice CS rep on the phone who tries to call BikeSomeWhere. They don't answer and instead on 5 different tries over the course of 30 minutes, all calls go straight to voicemail.

Almost a week later I get an e-mail from NewEgg CS telling me they have spoken to the merchant and that I have returned the items and been issued a full refund. They also apologize for any confusion. NOT TRUE!!!!

I never returned anything and the first NewEgg CS rep is the one who issued a full refund (which I didn't ask for btw but am certainly appreciative of).

Bottom line? NEVER BUY FROM BIKESOMEWHERE!!

Did you find this review helpful? Yes No

Sevi
Order Date : 4/14/2014

Rating + 4 good

I ordered a bike tube, and I got it within a week for cheap.

Did you find this review helpful? Yes No

NERVRT GOT TIEM
Order Date : 7/19/2014

Rating + 1 NEVER SHIPPED

DO NOT BUY FROM SELLER, NOT ONLY HAVE THEY NOT SHIPPED MY PRODUCT THEY KEEP SENDING ME AND NEWEGG EMAILS SAYING PROBLEM IS RESOLVED WHEN PROBLEM IS NOT RESOLVED!!!!!

Did you find this review helpful? Yes No

Ver
Order Date : 10/10/2013

Rating + 5 Shimano Alivio M430 crank

Received item in good condition,well packaged the item,fast shipping.

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 5/16/2011

Rating + 1

I have been unable to contact the seller for instructions on returning the socks I purchased.
:(

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Returns are only accepted for items in "as-shipped" condition (brand new) within 30 calendar days of the ship date for full refund (less shipping). There are no returns on frames, complete bikes, or any food/energy products. Returns received after 30 days of the ship date are subject to a 15% restocking fee. We recommend using a traceable carrier, such as FedEx, UPS, or Priority Mail w/ Delivery Confirmation, as we cannot be held liable for lost returns.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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