Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UH8ISD138ENWG6A1

SportsMemorabilia Seller Profile 800-689-2001 Email This SellerEmail This Seller  See all products from SportsMemorabilia See all products from SportsMemorabilia

SportsMemorabilia.com was created with one purpose in mind: become the Web's leading source for sports memorabilia and collectibles. All our items are guaranteed authentic as we pride ourselves on excellent customer service, competitively priced products and exclusive merchandise . For over 10 years now we have been a market leader for sports memorabilia which is made possible because of the support and loyalty of our customers. Rest assured that when you purchase from us you will be receiving a truly unique and superior product.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (6 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
newegg
50%
Good Rating + 4 1 Reviews
newegg
17%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
33%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
N/A
Order Date : 6/7/2011

Rating + 4 Blackhawks Wallet & Watch

Looks great! Arrived quickly.

Did you find this review helpful? Yes No

Bill
Order Date : 5/24/2011

Rating + 1 Where is it

Still don't have Willie Mays
Seller Response:Hello,

Our apologies for this order. It seems that 3 out of the 4 items you purchased from us were delivered in time however this Willie Mays piece was delayed. Our records show that you have already spoken to one of our agents regarding this order as it was delivered to you already.

As a show of good faith we would like to extend to you a 10% discount on any item that we have listed on Newegg as well as ship it to you on us. It is not our custom to have these orders delayed however since this order was custom made it took longer than we expected.

Please accept our discount and feel free to contact me at your convenience so that I can discount that item for you. I can be reached at support@sportsmemorabilia.com.

Sincerely,

Andy - Manager


Did you find this review helpful? Yes No

KM
Order Date : 4/29/2011

Rating + 1 Very poor run company.

Id give this company less than 1 star if it let me. They sent me a tracking number and said it had shippied only to call me a week and a half later to say they didn't ship it and they don't have it. This was a birthday gift so I didn't have time to re-order it. Very unprofessional and I would not recomend doing bussiness with them.
Seller Response:We deeply apologize for this issue. We aim to have excellent customer service while providing the best sports memorabilia products. This was an unfortunate, yet isolated issue, that occured because of a technical glitch within our system. As a show of good faith, please feel free to purchase from us again and we will offer you a 10% discount on any item that you choose to purchase.

Again our deepest apologies and we hope to earn your business back.

Best Regards,

SportsMemorabilia


1 out of 2 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    At SportsMemorabilia.com your complete satisfaction is our greatest concern. If you wish to return your item please follow the instructions below:

    -Please contact Customer Support at 1.800.689.2001 EXT 3 or via email at support@sportsmemorabilia.com. Make sure to include your order #, product description, and reason for return.

    -Note that we cannot process your return without an RMA # as it is required for ALL products. If your refuse your order and it is returned back to us you will be subject to a 15% restocking fee.

    -If your item has been damaged in transit you must contact us within 48 hours of receipt. We will then issue a "call tag" to have the item picked up. It is the customers responsibility to to see that the package is available for pickup by carrier, or to drop off the package within 7 business days of receipt to be eligible for refund.

    -The customer must save all original packaging including packing materials to reseal the package for return. Damage claims will not be processed if the item is not in its original packaging.

    -If the transit carrier determines the item was damaged during transit we will issue a complete refund of the purchase price of the item and shipping charges back to the credit card used to make the purchase. Damage in transit returns will not be assessed with restocking fees.

    Items NOT Eligible for Return or Exchange:

    -Autographed Memorabilia
    -Game Used and Game Issued Items
    -Merchandise that has been delivered more than 15 days prior to contacting our Customer Support Department.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau