Shopping Warehouse
Shopping Warehouse Seller Profile
800-248-1987
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Review Summary
(49
Reviews
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| Excellent |
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30 Reviews |
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| Good |
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9 Reviews |
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| Average |
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2 Reviews |
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| Poor |
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2 Reviews |
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| Very Poor |
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6 Reviews |
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| Reviewer | Seller Review |
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5/5/2013 10:08:14 PM
Can't complain about them. I've bought 2 knives from them in the past year. Both got here in 4 days.
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12/23/2012 1:44:49 AM
Very nice!
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9/6/2012 2:30:57 PM
Placed order through Newegg and received all the normal emails. The •Newegg.com - Order Tracking Information email stated that there was no tracking number available. I waited for several days and still nothing. Contatcted Newegg and was told it was an issue on their end that I would have to contact the Shopping Warehouse. I contatced the shopping warehouse and was told no tracking number was sent from the warehouse. I feel as though this order has Newegg all over it and for a company the size of Newegg to tell the customer....Not our fault and we cant help you is unacceptable. The online chat agent I spoke with seemed as if I was bother her and why am I wasting her time with this stupid issue. Well, I have been a long time customer of Newegg and will continue shopping and buying Newegg Direct items, but this was my first and last Marketplace purchase. The customer service rep from Newgg is the main reason for my
decision. She should not be dealing with customers directly.
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5/26/2012 11:15:46 AM
I was expecting for the item ordered to arrive in 7 to 10 days. I was pleased when it arrived in 4 days. thanks
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5/18/2012 7:51:24 AM
Perfect! Thank you!
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4/24/2012 7:17:03 AM
Wonderful products. Fair price. Communications well done.
Ads (server web layout for products) need updated for future purchasing. Not sure if this is Newegg or what.
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4/5/2012 11:52:24 AM
Very pleased with the items received and how they were packed.I tems were shipped out same day and to me in 2 business days.
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3/28/2012 6:52:39 AM
Everything first class, price, delivery time, packaging. Very happy with this perchase
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3/18/2012 6:23:20 AM
I placed an order with newegg for a crock stick to sharpen my new cold steel knife with a serrated edge but this company was the seller.I tried calling them and they dont have good hours, they have an answering machine and when you leave a message they wont call you back for at least 24 hours if your lucky. i tried canceling my order but they ignored my messages and emails (even new egg customer service tried sending them emails) and they sent it anyway and i was so disappointed with them i refused the shipment and told them i didnt want a refund, they could just keep my money. i will never order anything with this company's name on it again.
1 out of 1 people found this review helpful.
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3/16/2012 4:52:08 AM
Actually a bit annoyed my credit card has been charged for the item even though it will not arrive for another 2 weeks
2 out of 2 people found this review helpful.
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Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 0.00%
RMA Policy
- We offer a 30-day no-questions-asked money back guarantee (excluding custom-made or personalized items, mattresses, pillows, unsealed baseball bats, and used vacuum cleaners). Merchandise may be returned for a full refund of your purchase price, minus our cost of shipping. Items purchased originally with free shipping will have standard ground shipping fees deducted from the refund. If the return is a result of our error, we'll even pay the return shipping cost. Merchandise must be returned in sellable condition, and you must contact us for a Return Authorization (RA) within 30 days of receipt. After receiving a Return Authorization (RA), you will have 30 days to return the item back to us.
RMA instructions
- To return an item, just send us an e-mail with your order number and the reason for the return (item was damaged, you bought the wrong thing, etc.) and we'll get back to you ASAP. You must first contact us to obtain a Return Authorization (RA) Number before sending your item(s) back. Failure to obtain an RA Number before returning your item(s) will cause additional cost and delay.
