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Seller#: 0UH8ISD138ENVT022

Toywiz Seller Profile 877-451-2597 Email This SellerEmail This Seller  See all products from Toywiz See all products from Toywiz

ToyWiz has so much to offer you!

We are a company you can trust. We care. We pride ourselves in excellent customer service, amazing selection & quick shipping. We will do all we can to make you a happy satisfied customer so you keep coming back for more!

ToyWiz has been around on-line for over 10 years now (we also have a retail store in Nanuet, New York which has been in business for over 20 years!) We are growing and constantly expanding our product lines every single month.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (0 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 0 Reviews
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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    ToyWiz

    ToyWiz.com's Return Policy
    1) We must be notified of the return within 7 days of your receipt of the product.
    2) The product must still be in MINT FACTORY SEALED CONDITION. If a child opens a toy, plays with it and breaks it, we cannot accept it back. If opened and/or un-sellable merchandise is returned to us we cannot refund the merchandise and we will not be able to reimburse you for shipping. If the item's factory seal is broken, we cannot accept the item back. Please pack your returns carefully.
    3) If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. When shipping back the incorrect item to us, please use USPS 1st Class Mail or Priority Mail. If the package is too large or very valuable, please feel free to contact us so that we may arrange the return. Your credit card will be refunded for the shipping, or store credit can be issued to you. Please fill out the back of the sheet attached to your invoice.
    4) If the return is not due to an error of ours (i.e.- you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs plus a 10% re-stocking fee will be deducted from your refund. Please fill out the back of the sheet attached to your invoice.
    5) Package returned to us marked "Refused", "Undeliverable", or otherwise, are subject to up to a 30% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens). If a package is lost or misdirected due to an incorrectly inputted address, ToyWiz.com is completely not responsible. We have no control over addresses typed on the checkout pages. Please make sure you have typed in the correct address.
RMA instructions
    Refunds are usually issued within 7 business days of us receiving the product back. During the holiday season, please allow up to two weeks for a credit to be issued. Please don't forget to include your order number with any return!

    Please ship returns to:
    ToyWiz.com Returns
    363 Spook Rock Rd.
    Building K
    Suffern, NY 10901
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