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A.M. Leonard Seller Profile 937-773-2694EXT109 Email This Seller See all products from A.M. Leonard
In 1885, Ashbel Merrel Leonard started a nursery as a hobby in his backyard in Piqua, Ohio. By 1912 he and his sons Parker and Stanley established A.M. Leonard & Sons as a nursery/landscaping service. The business was further developed in 1928 when A. M. and his youngest son John started a wholesale horticultural tool and supply company serving nursery and landscape customers. In 1941, following the death of A. M. Leonard, John became the President of the company. John’s forte was customer service. He mailed out 7,500 pocket-sized catalogs per year and monitored the purchases of each customer. John kept impeccable notes. When an order was not received from a customer within a year, John would contact the customer personally to ask how his organization might be of better service. The call usually resulted in a sale. Since only the finest quality tools were offered, customers always knew that when they bought something from the Piqua based company, they would receive the highest quality.
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Standard Return Policy
We sell only new items, and warrant them in accordance with the manufacturer's warranty policy. We realize the need to actually see and handle an item to know if it is acceptable. Therefore, you may return any item to us within 30 days, new or used. Special orders, close-outs, and spare parts are not returnable.
Pricing/Misprints: Prices shown here are current. Due to the nature of the direct marketing business, A.M. Leonard reserves the right to adjust pricing due to manufacturer's increase in cost after publication and to correct all typographical and printing errors.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.