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Seller#: 0UH8ISD1U0FNL771D

Ness Electronics, Inc. Seller Profile 651-251-5696 Email This SellerEmail This Seller  See all products from Ness Electronics, Inc. See all products from Ness Electronics, Inc.

8am-5pm central time Monday-Friday

We are a 2nd generation family owned distribution company in business since 1964. Customer service is our number one priority.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (465 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 388 Reviews
newegg
83%
Good Rating + 4 50 Reviews
newegg
11%
Average Rating + 3 4 Reviews
newegg
1%
Poor Rating + 2 3 Reviews
newegg
1%
Very Poor Rating + 1 20 Reviews
newegg
4%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Luis C.
Order Date : 3/17/2016

Rating + 1 I am still waiting for resolution on this

I have made 5 attempts to get a refund as the product delivered is not the product advertised. I have tried to get Newegg to assist me with this and no one has helped me come to a favorable resolution for two weeks following my purchase. At this point, I feel as though Newegg is not a trustworthy portal to obtain electronics product. I am equally disappointed with the seller as I am with Newegg. Do not advertise you sell something if you do not carry it.

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steven r.
Order Date : 1/31/2016

Rating + 3

I am very happy with the vendor Ness Electronics who did what they said they would do. However I expected such service and thus the average rating.

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CT
Order Date : 4/9/2014

Rating + 1 Quality, service, & warranty

We bought 2 bulbs from this seller; I'm now on my second one and it's already failing as of right now. Two bulbs in one year means the quality of this bulbs are terrible. I tried to contact the seller about the 1 year warranty 4 months ago and they gave me the run around, excuses and reasons why they cannot help me. The original bulb came out after buying these, the bulb lasted me 5 years since the day I bought the TV. Big waste of money, and I won't be buying from them and maybe on neweegg ever again. Honestly they should be rated a 0 egg.

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N/A
Order Date : 4/21/2015

Rating + 5 Customer Service

Order was placed on a priority basis and I was pleased to see that the product was shipped by the vendor on the same day. Product was as described and made repair of the television as easy as possible.

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chattypatty
Order Date : 5/1/2015

Rating + 5 Ness Electronics, Inc.

fast fast shipping!! Great prices

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pyro2547
Order Date : 1/1/2015

Rating + 1 Horrible Shipping!

Purchased Next Day Shipping...it arrived 4 days after I purchased the item. I was told items don't ship on weekends, well that's not next day then. Rip off!

1 out of 3 people found this review helpful. Did you? Yes No

Brad B
Order Date : 1/19/2015

Rating + 5 sony xl-5100 Lamp

Am waching TV All Is Well Thanks.

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N/A
Order Date : 12/26/2014

Rating + 5

Great service and the fastest shipping i've ever received. An absolute pleasure to deal with.

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Tony
Order Date : 12/13/2014

Rating + 4 Fast Delivery

Product, TS-CL110UAA, was received quickly and sufficiently packaged to prevent breakage of the bare bulb I ordered. However, the bulb generated a vertical shadow down one area on the left side of the screen.

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ckorbs
Order Date : 11/24/2014

Rating + 5 TY-LA1001 Replacement Lamp

After trialing 2 defective replacement bulbs from other suppliers, I found this OEM Philips lamp thru Newegg. The price was the best I could find for a Philips lamp (note, do not buy anything else), it arrived on the date expected, and works beautifully. the housing construction is solid and the brightness of the bulb is on par with the original lamp.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Returns accepted within 30 days of purchase for a refund. All products are covered by the manufactures original warranty.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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