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Seller#: 0UH8ISD1U0FNWG1C9

FreshTrends Seller Profile 561-282-6790 Email This SellerEmail This Seller  See all products from FreshTrends See all products from FreshTrends

Welcome to FreshTrends.com!

FreshTrends™ was established in 2003 and has grown to be among the most recognized names in the body jewelry & fashion accessory industry. We offer one of the largest collections of body jewelry online, and an ever growing selection of fine jewelry, rings, earrings & bracelets. As a family owned and operated business we take huge pride in your satisfaction as our customer. We place an emphasis on quality, selection, and price with the goal of earning customers that return often, and spread the word about the value and service offered at FreshTrends.com.

Our Mission

Our goal is to seek out fresh and innovative designs and bring them to you at the lowest possible price. We search the world for items that will amaze you. Our name says it all…if you are looking for something new and fresh, then look no further!

Selection

Our selection of body jewelry includes cartilage earrings, nose rings, belly button jewelry & nipple rings, labrets, lip studs, eyebrow rings, navel rings & tragus earrings. Our accessory line includes 14K gold earrings, bracelets, toe rings and rings. We also have many designs that can be used as helix earrings, tongue rings and belly rings.

We are proud to be an authorized distributor of Diablo Organics products and encourage you to browse our complete collection.

We have over 20,000 piercing and jewelry items on FreshTrends.com. We are supremely confident that we have an item for every style and budget, from the most elegant expensive belly rings to large gauge plugs that will blow you away without hurting your wallet. We add thousands of items each year and encourage you to check back often for all of your body piercing jewelry needs.

Price

We strive to bring you the highest quality products at the lowest price possible. If you find our items elsewhere online for less, please email us at support@freshtrends.com.

Materials

We understand that quality of material is key in body jewelry. All of the metals used in our jewelry are approved by the APP, the leading authority for quality control in piercing jewelry. We use 316L surgical steel, G23 Titanium , 14K Gold and .925 Sterling Silver as the base metals for our jewelry. We also offer a full range of organic body jewelry in a selection of materials including buffalo horn and bone, exotic Indonesian woods, semi-precious and precious stones, shell, ivory and much more.

Customer Service

We strive to provide an unparalleled customer service experience. We have a dedicated team available via phone, email and live chat to help with your order. Our team of experts are extremely knowledgeable about all piercing and jewelry matters, and we are here to help. Don’t be shy! contact us today!

Customer Satisfaction

We GUARANTEE that you will be happy with the quality of the product that you purchase from FreshTrends™. Our products arrive in pristine, sealed tamper proof packaging so that you know your jewelry is brand new and never worn. In the rare event a package is damaged in transit we will replace the item at no additional cost to you.

Custom Jewelry

We have a team of in house jewelers for all your custom jewelry needs. Do you have a design in mind but can’t find it anywhere? Email us at support@freshtrends.com and we can help!

Thank you for choosing FreshTrends™, we stand available should you need any assistance with your order.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (21 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 10 Reviews
newegg
47%
Good Rating + 4 2 Reviews
newegg
10%
Average Rating + 3 2 Reviews
newegg
10%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 7 Reviews
newegg
33%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 1/30/2013

Rating + 1 Slow Processing & Shipping

I placed my order on 1/30/2013 and the item status is still at "Electronic Shipping Info Received" from 2/1/2013.

Today is 2/8/2013 and the status has not moved.

Poor processing on their end.

1 out of 1 people found this review helpful. Did you? Yes No

Chris4200
Order Date : 7/7/2012

Rating + 1 Poor service

I purchased a piece jewelry for my labret, on July 11,2012. I selected standard USPS shipping 5-7 days. Well today is July 25, 2012 n my piece still hasn't even been mailed! I was told it will ship out no later than thurs the 26th...... Several emails later. Who knows when it will actually arrive here! If they ever want my business again they need to upgrade my shipping to overnight @ no charge! This is rediculous.

Did you find this review helpful? Yes No

N/A
Order Date : 4/16/2012

Rating + 1 Not Good

I ordered two rings from this seller. It was the 14th of April, and I payed for expedited shipping. I finally received the package on the 30th, and it contained one ring, and it was made of the wrong metal. Called to return, they only gave me a 10% refund. This is a little more hassle than I expected to go through to get a couple little rings.

Did you find this review helpful? Yes No

unsatisfied customer
Order Date : 3/2/2012

Rating + 1 not a happy camper

If I could give a negative number it would be infinity. I was suppose to receive my item on March 8, it is now the 20th. They don't answer emails or phone calls. Buyers beware.

Did you find this review helpful? Yes No

AngelBlonde
Order Date : 2/29/2012

Rating + 5 Still at Post Office

They shipped Item, but it never left the post office, not their fault. Reordered item plus aonther item.....

Did you find this review helpful? Yes No

N/A
Order Date : 1/2/2012

Rating + 1 no item shipped

have not shipped item and no feedback when called about were my item is

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    We guarantee the quality of all the jewelry you purchase from FreshTrends.com! We guarantee that is will arrive in perfect condition. In the rare event your item arrives defective or damaged in transit, we will replace it free of charge. If you wish to exchange or return an undamaged item, please be sure to keep the product inside of the tamper proof packaging. Due to the nature of body jewelry, we cannot accept returns of opened jewelry.
RMA instructions
    Please follow the steps below to return your purchase:

    1. Email us at newegg@freshtrends.com to request an RMA number (Return Merchandise Authorization)
    2. Make sure to include your Name, Order Number, and Product ID (SKU) when emailing.
    3. Wrap the package securely, using the box or padded mailer in which you received your order, if possible.
    4. Ship the package back to us. Please ensure you use a shipping service that uses tracking e.g. USPS 1st Class Mail w/ Delivery Confirmation or UPS Ground
    5. We will notify you once we have received and processed your return / exchange.

    Please contact us at 1-800-420-7002 or newegg@freshtrends.com if you have any questions.
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