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Seller#: 0UH8ISD1U0FNJJ4B5

theWireless Seller Profile 952-400-1026 Email This SellerEmail This Seller  See all products from theWireless See all products from theWireless

We are specialize in innovative solutions and quality products at competitive and reasonable prices. Envisioning the new millennium as a highly competitive internet era, theWireless conducts its business solely on the web via different online marketing channels.

Our Products

Our first major product line is high quality PDA / Pocket PC accessories, MP3 player accessories, cell phone accessories, digital camera accessories and GPS accessories. We purchase our products directly from the manufacturer to ensure the best quality and low cost. Many of our prices are 60%-90% off of the suggested retail price. We do have our in-house brand which offer superb quality with unbeatable price!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3,930 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2,555 Reviews
newegg
65%
Good Rating + 4 620 Reviews
newegg
16%
Average Rating + 3 198 Reviews
newegg
5%
Poor Rating + 2 98 Reviews
newegg
2%
Very Poor Rating + 1 459 Reviews
newegg
12%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Andriy
Order Date : 2/24/2015

Rating + 5 Was worried but everything went great

Reading the negative reviews, I was worried about ending up like one of those people with a lost package and no tracking number...

First off, I would like to clear up the whole "shipping" issue. Apparently they use the UPS Mail Innovations. Not sure if people can't read or I'm the only one who has it say that in my email with the tracking number. After researching it, pretty much the first part of the trip is done by UPS, and the 2nd part is by USPS. So...until USPS acquires the package info and the package info itself, you cannot use USPS to track the package.

Wish it was just UPS all the way. I can't take an egg away for this as this has nothing to do with theWireless but my phone case was floating around in Harrisburg for a few days before arriving closer and being delivered. I live 1 and 1/2 hours away from Harrisburg... so that was strange.

But anyways, there is nothing wrong with this company, it's with the people buying.

Liking my phone case I purchased.

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Shizniti
Order Date : 2/20/2015

Rating + 1 sent wrong item

sent different item

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N/A
Order Date : 2/18/2015

Rating + 5 Reliable and Timely

I ordered from this seller and got exactly what I ordered, in a very reasonable time, and for a very good price. I would not hesitate to order from this seller again.

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Tom Cook
Order Date : 2/9/2015

Rating + 5 quick delivery

worth the money

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Wes
Order Date : 2/3/2015

Rating + 4 Great Service and Product

Received product quickly and it works as advertised.

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XSrv
Order Date : 1/25/2015

Rating + 4 It works, sorry

I'm sorry about my previous rating.
I thought it was for the Wii U Game Pad battery I bought.
The scratch remover does work with a LOT of scrubbing.
Again, I am really sorry.

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XSrv
Order Date : 1/25/2015

Rating + 1 Fake

These are NOT 3600mA.
I they seem to be about the same as the stock Game Pad battery, IF that.

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highervista
Order Date : 1/8/2015

Rating + 1 Frustrating Return on Defective Product

Product received was defective. Requested a RMA (return) within 24 hours. They sent me an RMA and no return postage. I had to pay an additional $9.00 shipping out of my pocket to return defective product. Frustrating return policy. Certainly not worth shopping here at all -- especially if you have an issue. So, take due care.

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Bob
Order Date : 12/15/2014

Rating + 5 good service from theWireless

I contacted theWireless when my order hadn't arrived after two weeks. They immediately shipped out a replacement.

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N/A
Order Date : 12/20/2014

Rating + 4 Unit was non functional when recieved

When I opened the box and tried to use the device it was not functional. Since I was on vacation in Florida I had to buy a different one at a local store to do the job. I am waiting for the unit to arrive in my shipped luggage and I will test my theory but I think that the power supply brick is empty and it was a manufacturing defect. Fortunately the part that failed on my old unit was not the power supply so I will still have a full unit.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We offer 30 day Return Policy for new, unopened item in its original packaging.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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