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Seller#: 0UH8ISD1U0FNVDEEE

Paintball Punks Seller Profile 866-617-8657 Email This SellerEmail This Seller  See all products from Paintball Punks See all products from Paintball Punks

Paintball Punks is a player owned company that prides ourselves in providing only the best customer service and support to our customers. Since we play the game we can provide a wealth of knowledge about paintball to our customers. We are authorized dealers for Tippmann, JT, Kingman, Crossfire, Dangerous Power, Planet Eclipse, Tiberius Arms, Airow Gun, Bob Long, Dye, Empire, Proto, Vanguard, Valken, Ninja, Guerrilla, GoG, Machine Paintball and many more. Please contact us at info@paintballpunks.com if you have any questions or concerns.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (13 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 10 Reviews
newegg
77%
Good Rating + 4 1 Reviews
newegg
8%
Average Rating + 3 2 Reviews
newegg
15%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Lauren
Order Date : 7/24/2013

Rating + 5 good. helpful customer service

Fast shipping and fast response from customer service. I had to exchange a size of paintball pants and it was a breeze. I'd order again any day

Did you find this review helpful? Yes No

David Cicchetti
Order Date : 2/2/2013

Rating + 5 Great Customer Service A++

I had a shipping problem with one of the items I purchased. The item would not have been here in time for the weekend. I emailed them and they responded very quickly, and I was able to upgrade my shipping right through my email. The product got here ahead of schedule along with the 2nd item I purchased.

Customer service is fast responsive, and very pleasant. I recommend this seller to anyone who wants to buy paintball products on the marketplace. I would definitely buy from them again via through the marketplace or directly from their site.

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NoobieDoo
Order Date : 9/16/2012

Rating + 5 Paintball Punks, an excellent seller

ordered item that was discovered to be out of stock. Seller offered an upgraded item at the same price. Shipping was extremely fast.

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overkill8000
Order Date : 9/4/2012

Rating + 3 Other reviews were not my experience!

So I bought this item, and it took them 3 days to ship the "in stock" item, and on their website any orders over $999 ship 2 day shipping for free. But b/c I bought threw Newegg they ground shipped my package that cost $1095 btw. With how slow they were and then not shipping the same as they treat there other customers, I would probably not buy from them again. That's just BAD customer service IMO.
Seller Response:Sorry but we are unable to ship with 2-day shipping through Newegg becuase when selling on Newegg we have to pay fees to them for listing our products on the Newegg website so we are unable to offer the 2-day shipping as we can when purchased directly on our website.

0 out of 1 people found this review helpful. Did you? Yes No

David
Order Date : 4/15/2012

Rating + 5 Fast delivery

Awesome fast delivery. Everything I ordered came earlier than expected. Took only 2 days to recieve my order.

0 out of 1 people found this review helpful. Did you? Yes No

David
Order Date : 4/15/2012

Rating + 5 Super Fast Shipping.

I ordered 2 Tippmans on Sunday night and got them both on Wednesday the same week. Exactly what I ordered. Awesome company to do business with. A++++++++++++

0 out of 1 people found this review helpful. Did you? Yes No

kershaw
Order Date : 3/8/2012

Rating + 5 GREAT CUSTOMER SERVICE

Paintball Punks sold me a 2 piece DYE Boomstick.......However the boomstick i orderd had a ceramic back. Aparently DYE doesnt make these cermaic backing anymore and now repalce it with an aluminum backing.....This is called the Ultralite boomstick........

Paintball Punks called me imeditley and provided me the information about the backing and the barrel....great customer service in real time via email

no worries ordering from Paintball Punks, will order any time

0 out of 1 people found this review helpful. Did you? Yes No

kershaw
Order Date : 3/7/2012

Rating + 5 AWESOME

AMAZING CUSTOMER SERVICE
Paintball punks communicated with me in almsot real time emailing (while i was at work ;)

At first i was weary from ordering paintball gear from online store but they were always communicating with me and asking me questions if any thing went wrong......They will email you and ask your size and desired color...so no worries :D


Will order form them again anytime

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All returns and exchanges must be received within 30 days from the time the order was placed. There are no returns on paint, special orders, or items that have been used in any way. The item to be returned must be brand new and factory sealed, and in no way used. All returns will be assessed a 15% restocking fee on the purchase price. If you want to exchange or return your item for store credit there will be no restocking fee. Shipping in no way is refundable on any order. If free shipping was used the shipping cost will be deducted before the refund or store credit is issued.

    If you have a warranty issue with any of your products you will need to contact that products manufacturer. You may contact us at info@paintballpunks.com if you need assistance in contacting the manufacturer.
RMA instructions
    Contact us at info@paintballpunks.com to obtain an RA number.
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