Bluemall Seller Profile
626-593-5001
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Review Summary
(1,817
Reviews
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| Excellent |
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1,176 Reviews |
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| Good |
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311 Reviews |
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| Average |
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109 Reviews |
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| Poor |
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44 Reviews |
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| Very Poor |
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177 Reviews |
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| Reviewer | Seller Review |
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5/16/2013 1:49:32 PM
Good packing, product seems okay;
Product description was not clear on NewEgg.com ....EZOWare ext enclosure for 2.5" SATA drive: ....USB3.0 female port (and the 3.0 Cable's male end) is non-standard, ....so both ext enclosure & cable are less usable. ....and this was not shown on NewEgg site. Delivery took a few days longer than NewEgg itself. But, I guess that Egg has warehouse on every block.
0 out of 1 people found this review helpful.
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5/7/2013 1:48:37 PM
Tried to return a product. Seller sent me an e-mail asking for MY e-mail with 'spaces between all of the letters'. This is incredibly suspicious. They were basically trying to circumvent NewEgg's communication system so they would not have to be held accountable for the return.
I had to call NewEgg twice to just have them solve it on their end, since Bluemall refused to work with me except under-the-table. Overall this was a terrible experience, and I'm likely never to shop from a 'Marketplace' transaction on NewEgg ever again.
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5/1/2013 11:02:53 AM
The original product I bought (a retractable HDMI cable) fell apart quite soon after I had received it. Bluemall replaced the product free of charge. I appreciate the prompt service!
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4/24/2013 2:49:56 PM
Small piece (I mean tiny) from inside broke very easily, now the swivel is loose rendering it useless.
2 out of 2 people found this review helpful.
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4/17/2013 2:30:39 PM
Order wrong part and was shipped correct one in a couple of weeks. made me very happy
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3/20/2013 9:41:51 AM
Cheaply made. Charging tabs on charger do not align with teminals on battery! Does not charge battery. A waste of money! Can't return for refund to Newegg.
1 out of 1 people found this review helpful.
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3/11/2013 11:55:44 AM
While they provide a tracking number - it is useless- Mar 4th shows it is Ca and on Mar 11 - it is still there. Since I had it shipped to another site, I can't know about it arrival without calling.
1 out of 1 people found this review helpful.
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3/9/2013 11:37:07 AM
I never dealt w/ newegg or IKROSS, and was surprised an exceptionally thrilled,everything is perfect, delivery, and my merchandise I am disabled and ipad is to keep my sanity due to extreme limitations.My income is not good and got burned a few times I was sooo afraid, they are both honest, FAST delivery..good merchandise for prices I was scared i may not ordered the right item for my new Ipad, wonderful deal now looking for more pens for my caregiver, her hubby and few others, they were surprised. (proud of myself...lol) trustful company..thanks so so much Newegg and IKross
0 out of 1 people found this review helpful.
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2/25/2013 3:57:43 PM
The battery charger they sold me was advertised to charge a SONY NEX-5n camera Battery. My battery DOES NOT fit in this charger.
1 out of 1 people found this review helpful.
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2/22/2013 6:21:59 PM
I needed a new cable and found they had a kit with the cable, battery charger and screen protector, for a very good price. The items arrived about 5 day after I ordered them via USPS. Everything was in the kit, and fit my camera. I can't ask for more then that.
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- 30 days money back guaranteed program may or may not included:
Software, Games, & DVD's
Televisions(24"or larger)
ALL bluetooth headsets
ALL Flash memory including USB Flash Drives
Refurbished & Reconditioned Items (product sales term and condition may vary)
A RETURN MERCHANDIZE AUTHORIZATION NUMBER (RMA#)
All returns required an assigned RMA#. To obtain the RMA# you'll need to contact our customer service representative by email CS@BARGAINCELL.COM or via phone: 1-626-593-5001. We'll issues you a unique RMA# that will expire after 15 days. The merchandise must be returned within 15 days before the RMA# expire to receive a refund on the merchandise. Note Shipping and Handling charge is not refundable and on return item shipping charges are solely responsible by the customer.
Bargaincell.com reserves the right to refuse any merchandise without a valid RMA#. All returned merchandise must be in the original packaging with the SKU and/or UPC bar code intact, and all components, manuals, coupon, rebate form and registration card(s) included. Products using consumable accessories such as toner, ink cartridges, media, batteries, film, etc. must be returned with the factory accessory. Product returned incomplete, or damaged, will not be accepted.
Manufacturer Return Policy Restrictions
If you have merchandise that is malfunctioning or seems to be defective, we will do our best to help you obtain technical support from the manufacturer or make arrangements to repair the product. In many cases, the manufacturer can diagnose and resolve concerns over the phone. For fast resolving your product issues, please contact manufacturer directly.
Refurbished & Reconditioned Items
Normally, reconditioned / refurbished products carry the same 30 days money back guaranteed at Bargaincell.com, unless otherwise noted. These products may been previously sold and returned, reconditioned by an Authorized Service Dealer / Manufacturer and repackaged for selling purposes. Bargaincell.com cannot guarantee that these products come with all the original accessories and software.
Credits
Credit will be issued after our warehouse receives, inspects, and processes your return; however, your credit card company determines when the issued credit will be reflected in your statement.
Replacement Merchandise
In order to receive a replacement for returned merchandise at same time, you must place a new order. Bargaincell.com must receive payment for all merchandise prior to shipping any replacements. We will ship your replacement in the same manner as your original order. A temporary duplicate charge will be placed on your credit card until the returned merchandise has been received and processed by our warehouse.
Restocking Fee may apply
Unless defective, a 15% restocking fee will be charged for all returned opened GPS/Navigation units, cellular phones, projectors, cameras, camcorders, notebooks, netbooks, tablet , home and garden, Toys and desktops.
- To return a product, please follow the steps outlined below.
1. Obtain a RMA# within 30 days from the original shipped date by contacting us via email: CS@BARGAINCELL.COM or via phone: 1-626-593-5001
2. Please provide the following information when requesting RMA #: Original order number, SKU, name of product, quantity being returned, reason for return, your name, daytime telephone number and e-mail address.
3. Verify that all merchandise is in the original packaging with the UPC or bar code intact, and that all components, manuals, cables, and accessories are included.
4. For your protection, use a "traceable" shipping method.
5. Please include RMA# on your package and send to:
RMA# xxxxxxx
RETURN CENTER
Bargaincell.com
13800 Live Oak Ave
Baldwin Park, CA 91706
6. Return the merchandise within 15 days of the RMA# is issued. Print the RMA # clearly on the outside of the package. PACKAGES WITHOUT A Return Authorization # WILL BE RETURNED BACK TO THE SENDER.
