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Seller#: 0UH8ISD1RZ5WL747C

AccessoryGeeks Seller Profile 626-363-8500 Email This SellerEmail This Seller  See all products from AccessoryGeeks See all products from AccessoryGeeks

Our Hours
Monday – Friday
9AM – 4PM PST

AccessoryGeeks is a California based online retailer that provides top quality cell phone accessories, iPod accessories and iPad accessories. Products are currently available with no shipping costs to residents in the U.S. The Geeks here strive to bring a fresh persona to the industry by being geeky. The AccessoryGeeks want to be the Geeks customers can count on for all their cell phone, iPod, and iPad accessory needs.

At AccessoryGeeks, it is not a bad thing to be referred to as, “A Geek.” In fact, it is quite the compliment. Being A Geek here means that you are knowledgeable and hungry for more, sincerely enthusiastic, a great communicator, and a team player. The Geeks here want to go the extra mile and make every effort to engage with the customer through social media sites like Facebook, Twitter, and YouTube. By providing great products and unprecedented customer service, the Geeks here make sure that every experience is memorable and enjoyable.

AccessoryGeeks has quickly become a force to be reckoned with within the cell phone accessory industry. The Geeks here have extensive product knowledge and cannot wait to share it. Providing the best products in the market and reliable answers to questions that customers have, The Geeks have established themselves as experts in this field. Having been mentioned on Cnet Reviews, iPhone Life Magazine, CBS News, KFI Radio, the New York Times and Forbes, has helped AccessoryGeeks gain such credibility and legitimacy over the years.

The Geeks here at AccessoryGeeks are hungry for knowledge and will never be satisfied with the status quo. Customers can rely on The Geeks to find the newest, hottest, most innovative products out there and help with any questions or concerns customers may have. Find all cell phone accessories in addition to iPod accessories and iPad accessories at AccessoryGeeks and remember! You got it from A Geek!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (361 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 214 Reviews
newegg
59%
Good Rating + 4 62 Reviews
newegg
17%
Average Rating + 3 19 Reviews
newegg
5%
Poor Rating + 2 10 Reviews
newegg
3%
Very Poor Rating + 1 56 Reviews
newegg
16%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Stuart
Order Date : 1/8/2014

Rating + 5 GREAT to work with!!!

I ordered a replacement battery to install in my Samsung Galaxy Note 10.1 tablet. Through no fault of the seller's the battery I received was just as old as the battery that came in my tablet to begin with. I requested a replacement. They sent it out quickly, without waiting to get the first one back. The second one was even older. AccessoryGeeks went back to their supplier and confirmed that Samsung made all the replacement batteries when they made the tablet and are not making new ones now, so there was no way to get a recently manufactured battery.

After all that work, AccessoryGeeks took both batteries back and gave me a full refund with no hassles whatsoever. They were simply awesome the whole way through!

Did you find this review helpful? Yes No

izzy8817
Order Date : 3/3/2014

Rating + 5 trident phone cover

fast shipping. great cover

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jun
Order Date : 7/12/2013

Rating + 1 service difficult

The website would not accept a cancellation of a duplicate order within two minutes of its placement.
They forced both on me...
After bouncing between chat and long distances calls I had to pay for, I was finally given a return label.
At the post office, the return label was only good for one region. The company is on the west coast and I am on the east.
I had to pay 15 dollars EXTRA to make the return label on a 37 dollar item I never asked for good enough to take it all the way back to them...
ABSURD!!!

1 out of 1 people found this review helpful. Did you? Yes No

Barq
Order Date : 4/14/2013

Rating + 1 Box had obviously been opened and damaged.

Retail packaging had obviously been opened and the screen protector, squeegee, and cleaning cloth where missing. sent them an email and never heard back from them.

Did you find this review helpful? Yes No

IMvVIP
Order Date : 5/17/2013

Rating + 1 Never purchase from this seller.

order smart phone case on 5/21/2013.
My order going to be shipping out on 5/25/2013. Which is tomorrow. After 4days latter shipping out my order... what happen on M-Thu....
I want my money back... this seller can not be trust.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 5/4/2013

Rating + 1 Sent Cheap Knock-Off Product

Ordered what was supposed to be a Samsung-branded case. Received plain-packaged knock-off. When attempting to get a refund, they have been unresponsive. Do not buy from this company. Ever.

1 out of 1 people found this review helpful. Did you? Yes No

Tagnikzur
Order Date : 4/9/2013

Rating + 1 RMA/Return experience.

The box was caved in when I received it, the item was damaged in the corner. Not unusable, but the damage on top of general dislike of the item won out for wanting my money back. I requested a RMA through Newegg two times and received no reply so I contacted Newegg about it. They told me it was purchased through this company, that I'd have to contact them directly. I called the number, talked to a customer rep, and she cheerfully gave me a RMA. When I asked about shipping, she told me to use the original box with the labels on it. I'd already removed the labels so she said she could email a shipping label. I made it a point to ask if she needed my email address to which she replied she didn't need it, it was in the records. Six hours later, I write their customer service asking about this label, I get an apology and an explanation that it'll take 24 to 48hrs. Two days later, I send an email asking about it. Another two days later, I'm in live chat still trying to return this item.. :(

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Rick
Order Date : 4/30/2013

Rating + 4 Good seller and had the item I was looking for.

Would definitely buy from these guys again. Only wish they used faster shipping.

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maryaliceMAH
Order Date : 4/19/2013

Rating + 5 Plastic case for phone

Beautiful colors, nice fit and received it promptly

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N/A
Order Date : 4/5/2013

Rating + 1 Its OK!

The Case was for a great price & the shipping was very fast, When i Received the case and put it on my phone, There is one corner that will not snap to make it a good fit, All the others tabs snapped in place. For that reason they get 1 egg.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We offer 30 day return policy from the date of purchase. Customer is responsible for shipping the item back to us for a refund, unless item showed up wrong or broken. May be subject to a restocking fee if there is nothing wrong with the product. Will not accept returns if item is damaged by customer.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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