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Seller#: 0UH8ISD1RZ5W7X497

SkyHeliZ Seller Profile 626-322-8184 Email This SellerEmail This Seller  See all products from SkyHeliZ See all products from SkyHeliZ

SkyHeliZ Seller Profile

skyhelizrc@gmail.com


Trusted by thousands of customers worldwide, SkyHeliZ is one of the leading companies that provides for all your Radio Control Hobby needs. We carry the hottest and latest RC Helicopters, RC Nitro/Electric Cars, and many others.

At SkyHeliZ, YOUR SATISFACTION is our number one goal. We want all of you to have a fabulous experience shopping online. We ship the exact and brand new items as you order and fast, quickly attend to your post-sales support, and refund you the right amount and fast. We treat our customers as if we were in their shoes. So, trust us and purchase from us. We value our reputation more than our sales.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (12 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 6 Reviews
newegg
50%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
8%
Very Poor Rating + 1 5 Reviews
newegg
42%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
skull
Order Date : 2/18/2012

Rating + 5 GREAT

fast shipping

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turkeylegs
Order Date : 12/24/2011

Rating + 1 SkyHeliZ

Item was charged to my account. Item never arrived. emails to SkyHeliZ and Newegg sent. This is the only problem that I have ever had ordering from Newegg. Sure wish someone would respond and let me know why this order got lost. One egg is more of an endorcement than this transaction deserves. It is terribly difficult to be civil when this type of transaction backfires. I never received the item and my preferred account has been charged.

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unhappy uncle
Order Date : 12/14/2011

Rating + 1 skyhelz copter fiasco

I purchased 3 helicopters 2 worked fine the 3rd had a non functioning rear rotor. I called and emailed them and never got a response.

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stomper
Order Date : 12/20/2011

Rating + 1 Broken and tampered

when i opened box and looked at the Helicopter it had the looks of someone tampering with it, after charging it then testing it to see if it worked i couldn't get it to lift off the ground

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Mr. Slaughter
Order Date : 10/31/2011

Rating + 2 9SIA08D02A5450

This was the first and last time I deal with this company/product. I have 2 mini RC copters and this purchase was to be my first RTR with a more adult version. The only complaint I have about the company was the shipping time in that it took 3 times as long to arrive as many other purchases I've made from Newegg. The helo's instruction were vague (the battery is a 2 pin part but the charger has a 3 pin lead so battery is fried). The screw in antenna was easily bent just by basic extending/retracting (almost east to dent just by touching). Way too fragile. All in all, the helo is unusable due to the battery more than likely being destroyed and I need another antenna for the controller. The positive is I did get it at a reduced price (no longer sold though) and it did fly pretty well before it died. The battery problem is something I wouldnt expect from an R/C company to ever get wrong. I mean they do understand that is the most important part aside from the item itself.

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Total Sucker
Order Date : 9/11/2011

Rating + 1 Buyer Beware

Ordered two weeks ago and still have not received. Unable to contact seller. Website and phone number are bogus.

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PCCOM
Order Date : 9/4/2011

Rating + 1 RC HELLICOPTER

SENT EUROPEAN CHARGE INSTEAD OF USA E MAILED WITH NO RESPONSE NOW USLESS TOOK 2 WEEKE TO GET THE ITEM

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Pattibri
Order Date : 8/21/2011

Rating + 5 Good price. Fast service

Order was prepped and shipped so fast... I received much earlier then expected.

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Bamadawgs
Order Date : 8/7/2011

Rating + 5 Parts for Heli

As listed parts to fix a S107

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garco34
Order Date : 8/5/2011

Rating + 5 skyheliz

beatifull helicoter flight wonderfull and very smooth

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return & Exchange FAQ

    A Return Merchandise Authorization (RMA) number before you send anything back to SkyHeliZ.Com. Return or exchange must be reported within 7 days after you receive the order. We reserve the right to refuse any package without a RMA number on it. 50% restocking fee will be applied to return without the authorized RMA number issued by us.

    To obtain a RMA number, you may send us email at skyhelizrc@gmail.com.

    After obtaining the RMA number:
    a: Pack items being returned complete, with all manuals, cable, accessories, and etc. Items must be packaged appropriately so as not to incur physical damage during return shipping.
    b: Include a copy of the original invoice. Include a note in the return package, please write your name, address, email, phone number. Write the RMA number on the outside of the package.
    c: Send the item(s) back to return address on the label locate in Southern California, USA.

    Once we receive your return, it normally takes us up to 5 business days to do the return inspection and process your refund or exchange. Should a replacement for a returned item not be available, a credit will be issued.

    You will be responsible for the return shipping fees incurred to send the item(s) back to us including manufacture defects. Just like returning the item(s) at the store, the store will not reimburse you for your time and gas. However, SkyHeliz.Com will use every good measure we have to ensure that you will be able to get the item replaced promptly with as little hassle as possible.

    If i do not like the item i received, can i return it for refund?
    Yes, you can return it, however, for non-defective return, 25% restocking fee will apply.
RMA instructions
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