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Seller#: 0UH8ISD1RZ5W70B87

Szul Jewelry Seller Profile 800-332-4382 Email This SellerEmail This Seller  See all products from Szul Jewelry See all products from Szul Jewelry

Monday – Friday (9:00 AM – 6:00 PM Eastern Time EST ) / No Weekend Hours

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (28 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 14 Reviews
Good Rating + 4 4 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Unhappy Customer
Order Date : 2/22/2014

Rating + 1 Buyer Beware

I purchased a 1 carat cushion-cut diamond solitaire from Szul for $1,271. I should have known better than to buy diamonds online. When I received the ring, I did think it looked more included than was advertised but it looked pretty enough to me, and I was aware that I was buying a diamond with slight inclusions.

Four months later, I wake up to find that the diamond had fallen out of the setting. I took it to my local jeweler, who exclaimed that it was the worst diamond she had ever seen and that if I were to try and sell it she could not even offer me a penny because it was worthless. The jeweler explained that the diamond is so highly included that it was not even fit for use in jewelry and that the cut was crooked and "terrible." I immediately called Szul and the customer service agent was rude, refused to return the ring because the 30-day return period had passed, and asked me to have a jeweler submit in writing that the ring is a piece of junk.

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Order Date : 2/5/2014

Rating + 5 A+ marketplace seller

I've made many purchases through the Newegg Marketplace and it seems to take a couple of days for the ball to really get rolling.
Szul Jewelry was definitely on top of things, not only did what I order ship VERY quickly, they gladly responded to any messages sent to them.

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Order Date : 12/2/2013

Rating + 5 7mm Heart Topaz Earrings

Thank-you Very much they look clear and beautiful. just the thing for my daughter.

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Order Date : 10/23/2013

Rating + 1 Shady

Tracking for product still isn't working. Put order in a week ago.

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Order Date : 3/1/2013

Rating + 3 Ordered days ago1

Ordered this days ago.....still havent seen it! Im hoping its worth the wait, free shipping means you actually get it right?

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Order Date : 2/5/2013

Rating + 1 Still waiting...

Ordered on 2/5 for valentines day. USPS received electronic shipping info on 2/7. It's 2/12 and nothing has happened since. Really disappointed that it won't be arriving on time.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/19/2012

Rating + 1 Not Yet Delivered

I put in for an order on 12-20-12 it is 1-6-13 and USPS has not received the package to begin shipping it yet. Will update this rating once more becomes available. A little irritated by the situation at the moment.

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Order Date : 9/19/2012

Rating + 5 Good deal

Great deal, fast shipping. At any time again !

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/21/2011

Rating + 5

Very fast shipping.

0 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

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