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Seller#: 0UH8ISD1RZ5WVD8C9

VOIDBabyH-aven Seller Profile 877-233-3432 Email This SellerEmail This Seller  See all products from VOIDBabyH-aven See all products from VOIDBabyH-aven

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Since its conception in 2006, has grown into a premier retailer of juvenile products. From essential baby gear and innovative feeding products, to the latest and greatest developmental toys, offers a complete selection of juvenile products to meet the needs of baby and parents alike. Featuring a product line from trusted, world renowned brands, is dedicated to providing you with the highest quality products at competitive prices. At, we look forward to celebrating new milestones with you and your baby.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (10 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 4/3/2013

Rating + 1 Not good

Item did not arrive on the day it was scheduled. Fed Ex never received it. When I called I was told they had no idea where it was but would send another. I was supposed to get an email giving me the new shipping details, and after a week nothing. So I called again and was told my order was cancelled and I was receiving a refund. Avoid at all costs

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Order Date : 8/22/2011

Rating + 1 Snail Mail Used

This experience sucked. If you want your product within a decent time frame, buy it else where. The shipping for a frog fuacet cover took over 3 weeks.

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Order Date : 9/6/2011


Most WORST seller ever!! I was suppose to recieve the package within 5-7 days and ended up not recieving anything in the mail. I tried contacting the seller the first time and no luck, the next day we tried calling again and the number has been disconnected. Never ever again will they be getting any business from us!!

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Order Date : 8/18/2011

Rating + 1 Horrible!

I ordered my bedding from there almost 2 weeks ago, because they were one of the only sites that still had it, and I've been waiting and waiting, and it still didnt come, so I called them this morning to see where it was, and the lady said "oh, your order was cancelled, you money should be refunded because our inventory was off". No one bothered to call me or email me and let me know. so now I have no bedding, so i have to search the internet and hope somewhere else has it, and not for an arm and a leg. And, my emotions are so out of wack these days, that I've been crying my eyes out all morning. I'm so upset. Why couldn't someone email me or call? HORRIBLE customer service. I dont care if the inventory was wrong or not, Ive been waiting anxiously for 2 weeks, just to find out I'm not getting it.

0 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Babyhaven accepts returns within 30 days of delivery date. Please contact us for your return merchandise authorization. Returns must be new and unused.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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