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Mr. G Products Seller Profile 210-468-3000EXT300 Email This Seller See all products from Mr. G Products
Mr. G Products strives to offer the best values on the internet!
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
Contact us immediately, via email or telephone, to begin replacement/return process. Order information and photo documentation will expedite the process in most instances.
Please send return requests for RMA info to:
firstname.lastname@example.org or email@example.com
Or contact us directly by dialing: 210-468-3000
Partial refunds & Restocking Fees
-Any unopened media item or non-media item in original condition that is returned within 30 days after delivery: 80% of item's price.
-Any item that has obvious signs of use: up to 50% of item's price.
-Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: up to 50% of item's price
A refund can be expected within 3 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner).
This time period includes:
- 5 to 10 business days transit time of package to Mr. G Products
- 3 to 5 business days for us to process your return
- Delays not in our control (shipping delays, technical or communication delays, etc)
We will send notification of your refund via e-mail once we've received and processed the returned item.
Contact us via email at firstname.lastname@example.org with your order number and the product name of what you wish to return. We will then issue a Return Authorization Number and return address.
You may also contact us via telephone at (210) 468-3000.
Please pack the item in its original package and write a note about the problem. You must call or email for a return authorization number to be able to process these transactions. Thank you for shopping with Mr. G Products!