The Tool Nut Seller Profile
914-621-0200
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Review Summary
(77
Reviews
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| Excellent |
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63 Reviews |
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| Good |
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6 Reviews |
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| Average |
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1 Reviews |
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| Poor |
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0 Reviews |
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| Very Poor |
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7 Reviews |
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| Reviewer | Seller Review |
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3/21/2013 2:04:23 AM
Ups couldn't deliver the product (I don't know why, the address is always correct since I've been using the same address on NEWEGG.COM) , then I mailed the Seller, they said they will ship me a new one once they received the package. Now the package has returned to them and it is 2013 now. This product was bought in 2011. I contacted them many times by e-mail, no help.
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3/6/2012 3:53:25 AM
I had my cart loaded up with a bunch of Newegg goodies and added a flashlight that was to ship direct from Tool Nut. Received all the Newegg items, but not the flashlight. We do not have a mailbox at our physical address (only PO box). Newegg's items shipped via UPS, Tool Nut shipped via USPS which was returned as undeliverable. Never had the option to select shipping type from Tool Nut or the option to note that when shipping to us via USPS to send to our PO Box. Bummer.
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2/24/2012 3:55:42 AM
Powerful drill. No issues what so ever. And GREAT price!
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12/30/2011 11:57:50 AM
I ordered 2 items and the next day got a notification one was out of stock. the other item shipped very fast and got here right before Christmas. Was very happy with the experience.
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12/21/2011 4:23:06 PM
Shipping was fast, but wished they would have let me pick product color.
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12/10/2011 10:45:07 AM
Got my Fenix light from them. Nice package with shipment order.
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12/9/2011 9:58:10 AM
What else do you want?! Ordered and had it within three days with standard shipping method. Whether lucky or good I'll take it! Thanks Tool Nut.
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11/25/2011 6:41:34 AM
Ordered flashlight. No tracking number no flashlight. Called newegg for help they directed me to tool nut. Called toolnut get voice message saying send and email... Not what I expect when I come to newegg.
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11/15/2011 8:33:58 AM
Very satifisfied with The Tool Nut. Product delivered at good price, arrived with adequate packing material within good time frame.
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11/11/2011 10:56:59 PM
Had to call when not recieved after 5 days.
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- If you are not satisfied with your purchase please contact us within 30 days from date of purchase @ 1-877-TOOLNUT. Prior authorization is required for any returned merchandise. All returned product must be accompanied with paperwork, customer contact information and the RMA / RGA number provided by The Tool Nut. There is a 15% restocking fee for items opened, used or past 30 days of purchase that are deemed returnable and authorized for return by Management. If merchandise was damaged during shipping, please save the original packaging and immediately notify our Customer Service Department at 877-TOOLNUT. All returned items must include all original parts, be in their original packaging, and in the condition in which they were received. A copy of your packing slip, RGA / RMA # must be in-closed. Ship your return to: Tool Nut – Att: Returns Dept – 247 Mahopac Avenue – Yorktown Heights, NY 10598
- If you are not satisfied with your purchase please contact us within 30 days from date of purchase @ 1-877-TOOLNUT. Prior authorization is required for any returned merchandise. All returned product must be accompanied with paperwork, customer contact information and the RMA / RGA number provided by The Tool Nut. There is a 15% restocking fee for items opened, used or past 30 days of purchase that are deemed returnable and authorized for return by Management. If merchandise was damaged during shipping, please save the original packaging and immediately notify our Customer Service Department at 877-TOOLNUT. All returned items must include all original parts, be in their original packaging, and in the condition in which they were received. A copy of your packing slip, RGA / RMA # must be in-closed. Ship your return to: Tool Nut – Att: Returns Dept – 247 Mahopac Avenue – Yorktown Heights, NY 10598
