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Seller#: 0UH8ISD14XYF3V1E5

Stanios Industrial Supply Seller Profile 630-653-8610 Email This SellerEmail This Seller  See all products from Stanios Industrial Supply See all products from Stanios Industrial Supply

Stanios Industrial Supply is leading wholesale distributor of industrial supplies to businesses and consumers. Stanios Industrial Supply is devoted in providing great customer service, low prices, and secure shipping & handling to meet the needs of customers in the United States. Our products ranges from electrical, power tools, hand tools, lubrication, material handling, plumbing, hardware and surface preparation products.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (118 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 48 Reviews
newegg
41%
Good Rating + 4 10 Reviews
newegg
8%
Average Rating + 3 7 Reviews
newegg
6%
Poor Rating + 2 6 Reviews
newegg
5%
Very Poor Rating + 1 47 Reviews
newegg
40%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
ed
Order Date : 3/2/2014

Rating + 1 terrible

never received the shipment. no response from the seller. stay away from this mess.

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Admiral
Order Date : 3/7/2014

Rating + 5 Quck Delivery

Fast Shipping on hard to find product.

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Roger
Order Date : 2/7/2014

Rating + 1 GAL Gage 10 Pocket Fillet Weld Gauge, Metric Units

I still have not received my Welding Gauges and its been over a month. Right now I wouldn't even give you one egg little alone five but unfortunately I have to give you something in order to finish this..

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Doug
Order Date : 2/2/2014

Rating + 1 Charge but No Product, NO HELP

This has been the worst online shopping experience I have ever had. The tracking indicates that the mailing label has been created but that is all - no ETA, no progress. Newegg's "help" has done nothing but put me off, and has given no help whatsoever. I have paid for a product and overcharged for shipping and handling for something that could be mailed in an envelope for 50 cents and have not received the product and have not been helped by Newegg, even by a "supervisor".

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N/A
Order Date : 1/16/2014

Rating + 1 NOT A GOOD EXPERIENCE!

Not good. They sent the wrong item of lesser value. They made no arrangements for a return although they said they would send a return shipping label, but they never sent it. A subsequent request for the label resulted in a nonsense response. We are now stuck with an item we did not order, which is worth less than the item we paid for. BAIT AND SWITCH

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SCC
Order Date : 1/16/2014

Rating + 1 NOT GOOD AT ALL!!!!

Well, first they shipped us the wrong item, the Stanley PPRH5 Professional Power Station not model DPS109 Digital Portable power station which we ordered. Then, after numerous e-mails, they finally said they would send a return shipping label, but the never sent the label. They then followed up by telling us the original item we order had been replaced. So What, we ordered model DPS109 and received and entirely different item. We need a refund, but they just ignored us. This is no way to do business. Obviously we can not do business with this company again. The bottom line: If you don't have the item you advertised, simply let the customer know. DO NOT SHIP A REPLACEMENT without the customer's acceptance, then refuse to accept a return. C'MON!!!!

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Yeaht0ast
Order Date : 10/22/2013

Rating + 5 Perfect

Shipped quick, got here fast packaged well.

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N/A
Order Date : 11/24/2013

Rating + 5 A+

Prompt shipping with item as described

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N/A
Order Date : 7/2/2013

Rating + 1 Horrible!!!!!

Ordered 15 of one item and received only 5 about 3 weeks after the order and still no reply from the seller.

1 out of 1 people found this review helpful. Did you? Yes No

Bill
Order Date : 6/24/2013

Rating + 1 Stanios Industrial Supply

Rated 1 star because I couldn't rate lower. Terrible experience. Initially said it was shipped 6/26. Tracking number didn't exist. Called the following week. Said it would be shipped the following Wednesday. When I said it was already shipped, they switched me to "George." George said he would research and call me back that day. Never called back. I called again the next day. The "rep" said it would be shipped on Friday. Spoke to a supervisor. He said he would ship it at no charge to me. I told him they should refund the entire purchase price AND ship me the product free. They issued the refund, but I doubt they will ship me the product at no charge. Their customer service is non-existant and they blamed Fedex for not picking it up. OUTRAGEOUS. And I am surprised that Newegg would continue to use them as a 3rd party supplier. In all truth, neither Stanios nor Newegg did anything for me except refund to my credit card - that's the only thing either did right.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

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