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Seller#: 0UH8ISD14XYF7X1A0

The Monstore Seller Profile 909-297-3014 Email This SellerEmail This Seller  See all products from The Monstore See all products from The Monstore

Themonstore.com was established in 2011 and since then has been providing Southern California and internet customers with collectible card games at great prices. We carry a wide variety of trading card games including Yugioh, Magic the Gathering, Yugioh, Pokemon TCG and tabletop . We are always in the process of adding more items and restocking cards so please check back often. Thank you for your continuing support.

Questions/Comments/Suggestions:

If you have any questions or comments, or have any suggestions for us, please email us at bryandlt@themonstore.com. We would love to hear from you!

Please address any written correspondence to:

The Monstore
5404 Moreno St, Suite A
Montclair, CA 91763

Phone Orders please call 909-920-5000 or email us at sales@themonstore.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (26 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 18 Reviews
newegg
69%
Good Rating + 4 1 Reviews
newegg
4%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 7 Reviews
newegg
27%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/15/2012

Rating + 1 Item never shipped; only got partial refund

I bought this item for a holiday present two weeks before Christmas. Seller posted a superficial USPS tracking number but never actually ship the item. He finally cancelled the transaction but Newegg didn't refund the sales tax portion of the payment. The whole experience was terrible.

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N/A
Order Date : 12/2/2012

Rating + 1 never got item

We were told it had shipped, waited 2 weeks, never got here. I called Newegg and they suggested I call The Monstore, but the number they gave me was disconnected. So Newegg cancelled the order.

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N/A
Order Date : 5/6/2012

Rating + 5 galatic overlord

on time was what i ordered and will buy again

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N/A
Order Date : 5/6/2012

Rating + 5 card on time

came on time mint condition in and sleeve in a slim case will buy again

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N/A
Order Date : 3/15/2012

Rating + 5 Really fast shipping

Awesome seller! The item arrived quickly and as described. Thank you!

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N/A
Order Date : 3/15/2012

Rating + 5 Very good seller

Shipping was really fast, the item arrived as described and in perfect condition. I would buy from them again.

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N/A
Order Date : 2/4/2012

Rating + 1 Never again from CCG Unlimited

I had the most terrible experience with this this company, CCG Unlimited. I definitely will not be purchasing from them nor Newegg again. I was never sent the good and was given stories of how I was to receive a refund. I had to even contact NewEgg to fight for my refund. Even the refund took 20 days! Be careful because this company will send an email saying they shipped meanwhile nothing has been done. Poor seller, poor service and just a ridiculous experience. Never again.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/11/2011

Rating + 1 Disappointment

I received this request to review, but had not received my products, so I tried checking the shipping information. There was no information for the tracking number supplied, so I e-mailed CCG Unlimited with the problem, but they have not responded. I have always had the best service and buying experience from Newegg, but maybe I should have stuck with there computer parts. In the end this is a non review, since I don't have the product to review.

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N/A
Order Date : 12/7/2011

Rating + 1 dont buy!!!!!

unable to contact about issues on del, disconnected number. zero help from newegg

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N/A
Order Date : 12/5/2011

Rating + 5 Fast Shipping

Fast shipping and good packaging. Would buy from again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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