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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,902 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,274 Reviews
newegg
67%
Good Rating + 4 188 Reviews
newegg
10%
Average Rating + 3 61 Reviews
newegg
3%
Poor Rating + 2 63 Reviews
newegg
3%
Very Poor Rating + 1 316 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Brian D.
Order Date : 5/17/2016

Rating + 5 Great seller.

Fast shipping and item(s) are as described.

Did you find this review helpful? Yes No

Jarrod H.
Order Date : 4/26/2016

Rating + 5 Great product!

Their thermal compound works really well and I'm pleased with the customer experience I had with Action packaged Inc.

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Hieu T.
Order Date : 4/25/2016

Rating + 5 Highly Recommended Seller

The item arrived in good condition and works as expected. Received a follow-up email to make sure everything is good. Highly recommend them for your next purchase.

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Lawrence E.
Order Date : 4/26/2016

Rating + 5 Pleasant and quick to ship.

I would buy from Action Packaged again. The printer arrived within two days of ordering it and was in perfect condition.

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Jordan D.
Order Date : 4/7/2016

Rating + 5 Put the dohickey in the box...

.... and then send it to me. That is what these guys did. No damage. Not late.

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Brad S.
Order Date : 4/24/2016

Rating + 1 All Wrong

I bought an item as "New" and was shipped a used item instead that was unusable. The return process to longer than expected. The customer support was probably the only positive part in this experience. I'm sure this was a "fluke" but was done on to many levels.

Did you find this review helpful? Yes No

Marco M.
Order Date : 4/11/2016

Rating + 5 I ordered the wrong parts, they handled it really well

I would recommend this seller without question.

I don't know what I was thinking, but I ordered the wrong hard drives and didn't read the details on the verification screen, the emails, or the tracking notifications. When the drives arrived, I put them on my shelf and had to go on travel for a couple of weeks.

When I returned, I received a follow-up email from Action Packaged asking me how my order was. I opened the box and then saw that I bought the wrong devices. I responded and explained my mistake. I received a follow-up RMA, returned my package, and saw a credit on Newegg. All of this within a week. Pretty good. No pain, all easy.

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Robert S.
Order Date : 5/12/2016

Rating + 5 Quality Product On-Time!

Onboard POST-Up speaker. This product arrived as advertised and arrived on time, in excellent condition!

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Jerry C.
Order Date : 5/8/2016

Rating + 5 Excellent service

Ordered Linksys E3000 wireless router. Small problem with the order was promptly fixed to my complete satisfaction. I would certainly recommend this seller.

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Don C.
Order Date : 4/17/2016

Rating + 1 Never recieved the item. Never received any information for the seller. Had to cancel the order after 3+ weeks and order (2 day free deliv) from Amaz.... You guys should just move all your inventory t

No I would not recommend this seller!
I would still do business with Newegg but Amaz... is "pretty hard to beat".
Don't give up...everybody needs competition.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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