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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (189 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 110 Reviews
newegg
57%
Good Rating + 4 13 Reviews
newegg
7%
Average Rating + 3 5 Reviews
newegg
3%
Poor Rating + 2 7 Reviews
newegg
4%
Very Poor Rating + 1 54 Reviews
newegg
29%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Maurice
Order Date : 8/9/2014

Rating + 5

Shipping was fast. Thanks!

Did you find this review helpful? Yes No

Julie
Order Date : 7/3/2014

Rating + 5 Great Customer Service

Quick delivery, quick replies to inquiries, and quick refund with returned product.

Did you find this review helpful? Yes No

N/A
Order Date : 8/4/2014

Rating + 3 Tell me next time.

I ordered one model. But that model is no longer available. So they substituted an equivalent (but different form factor) model. That was good, it probably saved time overall. Thank you. But the way I found out about the substitution was by opening the box and finding something other than what I ordered. Please ask before substitution.

Did you find this review helpful? Yes No

Yourunhappycustomer
Order Date : 8/7/2014

Rating + 1 Received USED equipment

We purchase a TON of laptops from newegg, who has always been fantastic. However, we recently placed several orders with this marketplace store, and have received 2 laptops that were previously used. Box not factory sealed, laptop had already been turned on... Very displeased considering we buy several laptops a month. Will never buy from them again.

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Unhappy customer!!!
Order Date : 8/13/2014

Rating + 1 Wished I had read the reviews

Ordered 5 hard drives and only received 1. Can't get any response by sending them messages. Will not do business through Action Packaged again.

Did you find this review helpful? Yes No

Wayne Hohl
Order Date : 8/12/2014

Rating + 1 Are you kidding !?!

Unfortunately I can't give 0 stars.
Action Packaged shipped a 4 year old USED drive with scratches and residue on the case. I have been buying from Newegg for 10 years and unless they do something about using sellers like this, this will be my last order from Newegg. I trusted Newegg for almost 10 years with no problems. I don't have time to research their sellers in addition the parts I need.

Did you find this review helpful? Yes No

Michael
Order Date : 7/29/2014

Rating + 5 Project Administrator

Was able to get this item in a very timely manner.

Did you find this review helpful? Yes No

tvm
Order Date : 7/18/2014

Rating + 1 not a happy customer

Can only blame myself for not looking carefully before ordering. Had a rush job and not much time to search around, ordered same HDDs as newegg stocked directly, only realized they were not newegg and charged more than newegg after the fact. The HDDs i've received were labeled DELL instead of WD, so no warranty through the manufacturer. The seller attempted to substitute one of the RE4 drives with a WD green. I agreed to a 30$ charge to keep it and still fulfill the original order of refund the missing drive. The green failed after 2 days of use, warranty check show the warranty expired 3 years ago. Shady all the way around. Do not recommend doing business with.

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Mike G
Order Date : 7/28/2014

Rating + 5

I would give ten eggs if I could, Action Packaged Inc delivered twice a day early. Monica your the best.

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N/A
Order Date : 6/21/2014

Rating + 1 Return? yea right...

Tried canceling an hour after ordering and was told I couldn't because it was already in the warehouse...it shipped 3 days later. Got an RMA, shipped it UPS, btw, I never opened the box. Been 8 weeks, no correspondence, no credit to my card and no hard drive since I shipped it back last month. Never knew I was buying from a third party...Safe to say NewEgg is on my Sh.. List...

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.
RMA instructions
    Please email priority1question@actionpackaged.com and we will provide you with complete return instructions.

    Thank you.
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