Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

PremierTry Message.
Home
Home > 
Review Center > 
Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,893 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,254 Reviews
newegg
67%
Good Rating + 4 190 Reviews
newegg
10%
Average Rating + 3 62 Reviews
newegg
3%
Poor Rating + 2 65 Reviews
newegg
3%
Very Poor Rating + 1 322 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Scott W.
Order Date : 4/24/2016

Rating + 5 Fast shipping, good service

They made a mistake and sent me the wrong product, however, I emailed them about the mistake, and they responded quickly and fixed the mistake

Did you find this review helpful? Yes No

Alexander B.
Order Date : 4/21/2016

Rating + 1 action packaged inc

This company is terrible. Had a asus z87-A LGA 1150 motherboard charged to my card that i never purchased and they refuse to send me my money back. On top of that i cant even use the product that i quote on quote purchased from them because it is not compatible with the other hardware in my computer. And to add to all the pathetic noise, they sent new egg an email saying nothing was charged and new egg forwarded the email to me. so they are lying to new egg and a customer all because they do not want to refund $299.95 . I do not recommend this company to anyone. if they are willing to lie to a customer, they do not deserve anyone trust.

Did you find this review helpful? Yes No

TAI P.
Order Date : 4/19/2016

Rating + 1 VERY VERY LATE SHIPPING.

DONT BUY ANYTHING FROM THIS SELLER, YOU WILL GET A BIG FRUSTRATION ON THIS SELLER.

Did you find this review helpful? Yes No

Anonymous
Order Date : 4/13/2016

Rating + 1 Sold opened box, missing items, as a new unit

Ordered a brand new HP printer all in one. Received a box that had been opened. Looked to be a returned unit from someone else. Had long dark human hair all over the packaging. Had 7 pieces of shipping peanuts inside. Did not have the power adapter, so the printer was useless.

0 out of 1 people found this review helpful. Did you? Yes No

Logan L.
Order Date : 3/26/2016

Rating + 5 Satisfaction guaranteed!

-Seller attempted to follow up with my order to see if I had any questions about the product I bought. That is a big plus!
-Shipping was very fast!
- I would buy from this seller again, thank you!

Did you find this review helpful? Yes No

STEPHEN T.
Order Date : 3/26/2016

Rating + 5 Great service, great company

I've ordered computers and computer parts from NewEgg for years and they continue to provide an excellent line up of products matched together with outstanding service. I would highly recommend NewEgg to anyone in the market for a computer. Thanks for the quick delivery as well!

Did you find this review helpful? Yes No

Christopher P.
Order Date : 3/26/2016

Rating + 5

I ordered some thermal paste (http://www.newegg.com/Product/Product.aspx?Item=9SIA0AJ34B0657). The paste arrived within a couple days and had no damaged packaging, worked perfectly as intended.

Did you find this review helpful? Yes No

Richard H.
Order Date : 3/20/2016

Rating + 5

Yes. I would recommend this seller to anyone. Rick

Did you find this review helpful? Yes No

Boyd S.
Order Date : 3/10/2016

Rating + 1 Wrong Printer.

I ordered a HP Photosmart 6520 Wireless Inkjet NEW and received another printer HP CN731A USED and it didn't even work. The packing list said the right printer but sure was not what was in the box. Would never order anything from Newegg market place again.

0 out of 1 people found this review helpful. Did you? Yes No

Elias J.
Order Date : 3/20/2016

Rating + 5 Great experience with Newegg.

The package arrived quickly and intact. The product worked as expected and I didn't have to wait long on the delivery. I recommend purchasing through Action Packaged Inc. for a stress-free shopping experience. Great customer service, also. Monica, my personal order manager, was very polite and helpful with all of my questions and concerns.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.