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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,583 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,056 Reviews
newegg
67%
Good Rating + 4 151 Reviews
newegg
10%
Average Rating + 3 48 Reviews
newegg
3%
Poor Rating + 2 54 Reviews
newegg
3%
Very Poor Rating + 1 274 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Mark S.
Order Date : 1/23/2016

Rating + 5 The Arctic Silver arrived first.

The product was properly packaged and of good quality when received. The other items in the order arrived the next day. After I'd cleaned off the previous coating on the processor, the Arctic Silver was used on three different cooling fans and covered 100%. Monica, from Action Packaged, Inc., checked by email to ensure that the order was good. I was very satisfied with this product and seller.

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Justin H.
Order Date : 1/21/2016

Rating + 5 Awesome.

Would totally recommend this seller to others. Despite the slightly wide delivery estimation it arrived 2 days before the actual heatsink did almost 7 days before the end of the estimated delivery window and I ordered them the same day in the same order. The product arrived in excellent condition and I still have some left over for when I decide to upgrade my computer further with a new CPU and most likely motherboard. Product created a perfect transfer slip between CPU and Heatsink. I'm extremely glad I went with this product.

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jake h.
Order Date : 1/16/2016

Rating + 5 Awsome seller

Very fast shipping and great seller to work with
Thank you

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Anonymous
Order Date : 1/14/2016

Rating + 5 Very helpful. I was ordering for my nephew and wasn't sure of what I was doing. She was very patient and knowledgeable.

I would recommend this seller to others. The shipment was sent out quickly and was well packaged. Questions I had were answered.

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Khanh D.
Order Date : 1/15/2016

Rating + 5

Package is well packed. It arrived safe and sound. Fast shipping! I strongly recommend this seller.

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Anonymous
Order Date : 1/8/2016

Rating + 5

good product, fast delivery

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Joey S.
Order Date : 1/2/2016

Rating + 5 Overall Excellence!

Although the item I ordered from this seller was small and seemingly insignificant, I received personal attention and excellent feedback.
The item was priced right, shipped promptly, and as I said, the "after sale" communication was on point.
The seller wanted to know if the product arrived, was correct, and if I had ANY problems.
I would have no problem buying from them again. Newegg makes some good partnerships. This seems to be one of them.

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Jackson M.
Order Date : 1/23/2016

Rating + 5 Good Seller

Very prompt and good communication. Would recommend.

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Anonymous
Order Date : 1/5/2016

Rating + 5 positive feedback

Fast shipping

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William R.
Order Date : 12/26/2015

Rating + 1 Return not processed yet

The product and packaging were good. I paid the UPS store to ship the package back to Action Packaged because it didn't fit the slim fit sockets on the motherboard. I have not been credited for the return yet, nor contacted by the vendor to say they received the package and are processing the return. I hope to hear from them or see a credit soon.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%

RMA Policy
    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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