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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2,134 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,430 Reviews
newegg
67%
Good Rating + 4 209 Reviews
newegg
10%
Average Rating + 3 71 Reviews
newegg
3%
Poor Rating + 2 76 Reviews
newegg
4%
Very Poor Rating + 1 348 Reviews
newegg
16%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Mark W.
Order Date : 9/20/2016

Rating + 1 Keyboard was a reject with keys in the wrong position.

Keyboard came in a nonbranded box. I couldn't believe it when I noticed that after the keys were in the wrong location. This is obviously a flawed keyboard and I was not notified of this before hand nor was it in the advertisement.

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Ruben M.
Order Date : 8/26/2016

Rating + 5 Prompt delivery, perfect condition

- I would definitely recommend Action Packaged. My order arrived very quickly and the monitor was in perfect condition, brand new, zero issues. On top of that, I received a follow-up email from Monica at Action Packaged to make sure everything with the order went well. Great service.

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hong d.
Order Date : 9/10/2016

Rating + 1 False advertising

I needed a laptop battery replacement and was willing to pay $99 for an authentic, HP battery pack, which the seller advertised as such... including photograph with HP labeling, etc. What I received was a clone, which I can buy for $20.

1 out of 1 people found this review helpful. Did you? Yes No

Daniel J.
Order Date : 8/22/2016

Rating + 5

Item came on time and in perfect condition. Would buy from this seller again! Thank you!

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Jamey S.
Order Date : 8/18/2016

Rating + 5 Fantastic Service

The product was shipped quickly, the overall communication from Action Packaged Inc. was wonderful. They care about there customers and I would recommend them to anyone and everyone. Thank you so much.

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Matthew E.
Order Date : 8/19/2016

Rating + 5

Fast and easy shipment.

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John C.
Order Date : 8/12/2016

Rating + 5 got what i wanted in a timely manner, good job

would recommend to others, as it was recommended to me

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Anonymous
Order Date : 8/10/2016

Rating + 5

Delivered on time and as advertised.

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Anonymous
Order Date : 8/5/2016

Rating + 1 Garbage

This seller sent me a used item that was listed as new.

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Donna H.
Order Date : 8/4/2016

Rating + 5 Excellent Service

Product was shipped and received in a timely manner. I would definitely use this seller again in the future.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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