Action Packaged Inc. Seller Profile 617-910-9933 Email This Seller See all products from Action Packaged Inc.

The day I ordered I was given a tracking number. I wounder why as in 16 days it still had not shipped. So I sent email and was told it was out of stock and they gave me a small discount for inconvenience.

The item arrived after 36 days. The new item "they tell me"? Was loosely packed in a shipping box (rattling around rapped in a peace of paper). The product box had been opened and ripped up. Then it was taped back together with packing tape.

I have not found a contents list yet to check it, but it look as though everything I would expect was in there. Though it was battered to the point of marked.

I have not had a chance to test it yet, but will be keeping it. Even if it dose go to the parts bin I dread trying to deal with a return with a seller so unprofessional.

I will never buy from them again.

If you are accustomed to Newegg's excellent customer service, you may find yourself disappointed.

This is the first time I have purchased thru one of Newegg’s 3rd party sellers.
The item arrived DOA, and when I contacted Newegg, they indicated RMA would need to be processed by the seller.
I then contacted Action Packaged by phone and they said they do not handle RMA for the product they sold and I would have to contact the manufacturer.

Here is an excerpt from their Policy:
"Opened items cannot be returned. An item is considered opened if the manufacturer's original package has been opened or cut and/or the item has been removed from its original packaging for any length of time. If it is determined that item has been opened, the return will not be accepted.

How are you supposed to know if an item is correct or functional without opening the package?

Please read the 3rd party vendor policy before placing an order.

It has been over 10 days since I ordered. The Tracking number doesn't work, and my package still hasn't arrived.

I would suggest you avoid buying from them.

We had a bit of a snafu with my order and I am sad what I ordered wasn't in stock - this is the only reason I give 4 instead of 5 eggs. Every time I contacted the seller I received a response withing 24 hours (except Christmas, but that was to be expected!). My contact, Monica, has been very courteous, responsive, and helpful. I would order from this company again in a heartbeat!

I BOUGHT A BLACK IPOD TOUCH 5TH GEN ITEM VERY OVER PRICED 150.00 MORE THAN OTHER COLORS OF THE SAME ITEM SEEMS A LITTLE EXTREME , AND OVER THE TOP PRICER GOUGING

the equipment arrived eight days after i ordered it. and the tracking number i recieved didnt work so i didnt know when my package was suppossed to arrive, but overall averge is all i can say. i ordered some other stuff the same day from a different seller and my packaged arrived 3 days earlier and with a working tracking number. i dont mind it taking a few extra days as long as i know where its at in the process...

Awesome customer service. I am extremely happy with how Monica handled my order, great communications, don't hesitate to purchase from this company! The price was also unbeatable!

Love Monica, hate waiting for my vac. Been over a week now. Have put a dispute on this transaction until I receive my order.

I'm sure it will be great but i have not recieved it yet.....I know it was back ordered on many sites when i ordered it, but i paid more here because it showed as in stock ..... if i knew i would still be waiting i could have ordered it for a few dollars less....now i just hope it comes soon.....