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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (681 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 443 Reviews
newegg
66%
Good Rating + 4 48 Reviews
newegg
7%
Average Rating + 3 15 Reviews
newegg
2%
Poor Rating + 2 23 Reviews
newegg
3%
Very Poor Rating + 1 152 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Bob
Order Date : 4/9/2015

Rating + 1 Poor Turn around Time

Ordered on 4/9/15, shipping label created on 4/14/15 but shows not received by UPS on 4/20/15.

1 out of 1 people found this review helpful. Did you? Yes No

Disappointed
Order Date : 4/9/2015

Rating + 1 WOW one star is to much

I am amazed they confuse an order for an HP laptop with Windows 7 which is what I needed and instead sent me two HP POE Switches????? How on earth can you mix up a laptop with two network switches!!!! I'm an IT department of one for my company and now I don't have the laptop with Windows 7 that I need I have two heavy switches that I need to send back. After reading the companies reviews, I gave them the benefit of the dough now I regret it. I have a new employ starting Monday and now I have no laptop for him to use. The best part when you call there number it’s just a recording and they just want your e-mail address, so no call center or human to talk to. Probably one person working out of there basement. New egg is trying there best to help me resolve this but none of it helps the new employ that starts this comming Monday. Very unhappy!!!!!!!

1 out of 1 people found this review helpful. Did you? Yes No

Roger
Order Date : 3/30/2015

Rating + 5 Great purchase experience

Purchased Asus PG278Q monitor from this seller. Great deal, fast shipping, and product arrived new, undamaged, and in perfect working order. Would happily buy from seller again. Thanks, Action Packaged Inc!

Did you find this review helpful? Yes No

John R.
Order Date : 3/30/2015

Rating + 5 Excellent Service...

Packaging and product arrived in excellent condition. The letter included in the packaging is a really nice touch, along with an email message from an order manager... Will definitely order items from again in the future.

Did you find this review helpful? Yes No

Friendly Computers
Order Date : 4/6/2015

Rating + 1 Didn't ship for 10 days, lost my customer

I ordered this item on the 6th of April with standard 5-7 day shipping. It didn't ship for 10 days. I lost both the sale and the customer, who went to another local shop to buy their product.

Terrible! If it takes 10 days to even get a product on the truck, something is wrong.

Avoid this seller.

1 out of 1 people found this review helpful. Did you? Yes No

goldy
Order Date : 4/1/2015

Rating + 5 Quick and clean

I received the correct product on time and in perfect condition. Aside from not coming out to wash my car, it was a perfect experience :-)

Did you find this review helpful? Yes No

Tom
Order Date : 3/28/2015

Rating + 5 Corsair 750D

My order process went as smoothly as it could possibly be. Shipping was ultra fast, and I am very happy with my product. Thanks again.

Did you find this review helpful? Yes No

Nicholas
Order Date : 3/20/2015

Rating + 1 2 TB WD internal Drive

The seller shipped 2 drives to me. Only one worked. I contacted the seller and was told they would ship a replacement. The replacement
drive did not work either. After contacting the seller, I was told that they would issue a refund. They did not want the drives returned. As of now I am awaiting a refund from my PAYPAL account. I still have both drives original and replacement.

Did you find this review helpful? Yes No

SoCal - Jimmy
Order Date : 3/26/2015

Rating + 5 Great product, fantastic price, fast shipping

This was my first experience buying from NEWEGG Marketplace. it turns out Action Packaged Inc. does a very good job providing the same great shopping experience as that of NEWEGG. My Kingston 480GB SSD was priced aggressively and arrived right on time. Having NEWEGG as a faciltator ensures transaction would be secure and safe. And it was! Overall, I am very happy with the purchase. Action Packaged Inc., you rocked! Thank you!

Did you find this review helpful? Yes No

rote
Order Date : 3/22/2015

Rating + 5 Action Packaged, Inc.

The package arrived in good order, the drive has been installed and is working fine.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 15.00%

RMA Policy
    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 – 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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