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Seller#: 0UH8ISD14XYFH676F

Action Packaged Inc. Seller Profile 617-910-9933 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Action Packaged Inc. See all products from Action Packaged Inc.

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (354 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 222 Reviews
newegg
62%
Good Rating + 4 14 Reviews
newegg
4%
Average Rating + 3 6 Reviews
newegg
2%
Poor Rating + 2 11 Reviews
newegg
3%
Very Poor Rating + 1 101 Reviews
newegg
29%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
almostgem
Order Date : 12/26/2014

Rating + 5 Excellent Cust Service

Had issues with drives ordered. Monica quickly resolved issues by offering a full refund. Customer service is incredible !

Did you find this review helpful? Yes No

Brandon
Order Date : 12/29/2014

Rating + 5 Acer TI OMAP 4430, dual-core ARM Coretex-A9 1GHz 1GB 8GB SSD 21.5" Touchscreen All-in-One PC Android 4.0 (Ice Cream Sandwich) DA220HQL (UM.WD0AA.A02)

Thanks for the fast shipping date.

Did you find this review helpful? Yes No

N/A
Order Date : 12/30/2014

Rating + 5 Very Good Service

I'm very satisfied with your service. They solve my problem very fast.

Did you find this review helpful? Yes No

MrAverage
Order Date : 12/24/2014

Rating + 5 100% satisfied.

No complaints. I received excellent value and prompt shipping with the Vidpro TC-35 35 inch Padded Tripod Case that I purchased.

Did you find this review helpful? Yes No

Ophichucuss
Order Date : 12/26/2014

Rating + 5 Linksys E100 Wireless Router

Great service, got the router sooner than I expected. The E-Mail check up was a great thing, making sure all was O.K.
I would go thru with these guys again for something if I can!
Seller Response:Hello Ophichucuss.

Thank you very much for taking the time to leave feedback for us on Newegg.

We are very glad to hear that we were able to meet your needs with the order you placed with us.

We were happy to help.

Please let us know if you need anything else.

Thank you and I hope you have a very pleasant day.

Sincerely,

Monica
Order manager

Action Packaged, Inc.

1/21/2015


Did you find this review helpful? Yes No

lifewater
Order Date : 12/26/2014

Rating + 5 Fast and professional

I received my order, well packaged and promptly. Action Packaged sent a nice followup to confirm everything was ok, which is nice. If I have the opportunity I would not hesitate to buy from them again
Seller Response:Hello Lifewater.

Thank you very much for taking the time to leave feedback for us on Newegg.

We are very glad to hear that we were able to meet your needs with the order you placed with us.

We were happy to help.

Please let us know if you need anything else.

Thank you and I hope you have a very pleasant day.

Sincerely,

Monica
Order manager

Action Packaged, Inc.

1/21/2015


Did you find this review helpful? Yes No

Murfsbud
Order Date : 12/26/2014

Rating + 5 Action Packaged Inc

Fast shipping of Hard Drive product in durable, well-protected packaging with follow-up satisfaction inquiry.
Seller Response:Hello Murfsbud.

Thank you very much for taking the time to leave feedback for us on Newegg.

We are very glad to hear that we were able to meet your needs with the order you placed with us.

We were happy to help.

Please let us know if you need anything else.

Thank you and I hope you have a very pleasant day.

Sincerely,

Monica
Order manager

Action Packaged, Inc.

1/21/2015


Did you find this review helpful? Yes No

N/A
Order Date : 12/15/2014

Rating + 5

Ordered a Corsair K70 RGB keyboard. Product arrived on time with no damages. Satisfied customer.
Seller Response:Hello.

Thank you very much for taking the time to leave feedback for us on Newegg.

We are very glad to hear that we were able to meet your needs with the order you placed with us.

We were happy to help.

Please let us know if you need anything else.

Thank you and I hope you have a very pleasant day.

Sincerely,

Monica
Order manager

Action Packaged, Inc.

1/19/2015


Did you find this review helpful? Yes No

N/A
Order Date : 11/16/2014

Rating + 1 Wrong item / Zero correspondance

I ordered and paid for a 750GB drive. I recieved the 250GB model. Seller never responded to my emails. Finally, NewEgg representative stepped in and sorted out my RMA. The whole process took a month from the date of my order. Buyer beware

1 out of 1 people found this review helpful. Did you? Yes No

lafehubert
Order Date : 1/3/2015

Rating + 1 Very slow

I ordered a case on 1/3. Though the website says it takes "1-2 business days" for the order to get out of "order verification", it sat there, and I sent an email on 1/7 to inquire what was up (3 business days and no change in status). I got a reply that I'd receive a tracking number in 24 hours. They had, of course, charged my card pretty much immediately.

I did get a tracking number on 1/8. I checked UPS, and it said a label had been printed. Then I checked on 1/9, and every day thereafter until 1/14, and it still just said a label had been printed.

I emailed again asking what was up, and no reply all day. Finally, today (1/15), I emailed again and said that if I didn't hear back I would initiate a charge-back. I finally received a response saying that they would ship it and UPS would update tomorrow. Well, one thing went right, UPS now says the thing is on the way. And, it'll be here on 1/22. So, 19 days to get a case.

I'll never again purchase from this seller.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Please read the following return instructions before placing your order with Action Packaged, Inc.

    No exceptions will be made to these return policies. If you do not agree with these policies or you feel you will be unable to comply with these policies if they ultimately apply to you and your order, please do not place your order with Action Packaged, Inc.™

    Items can be returned within 30 days of the confirmed delivery date of the package. Initial and return shipping will be paid by the customer and a 15% restocking fee will be applied to items that have been opened and/or used for any length of time. Please contact an Action Packaged, Inc. representative at priority1question@actionpackaged.com for a return authorization prior to sending the merchandise back.

    All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 30 days of the confirmed delivery date of the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.

    There are no exceptions to the 30-day window from the confirmed delivery date at the shipping address to report issues with your order or to request a return, including, but not limited to, if the item was given as a gift and the recipient did not open or use the item within 30 days of the confirmed delivery date or if the order was forwarded from the shipping address to another address within or outside of the U.S.

    Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted.
RMA instructions
    Please email priority1question@actionpackaged.com and we will provide you with complete return instructions.

    Thank you.
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