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Seller#: 0UH8ISD1ANJW7XEE6

eLightBulbs Seller Profile 800-948-1063 Email This SellerEmail This Seller  See all products from eLightBulbs See all products from eLightBulbs

Light Bulbs. We all use them, and many of us take them for granted except when they burn out. Then we have to replace them. For many of you reading this page, whether you are representing a home or business, replacing your lights can be a chore! With the tens of thousands of varieties available and the countless options, where do you start?
That is where we come in. With over 60 years in the lighting distribution industry, we have built up a massive inventory of the best quality and most affordable light bulbs available. We also want the shopping experience to be enjoyable, so we have taken the approach that "less is more" to make your online purchases of light bulbs easy.

We have always been a SERVICE company. It has always been the firm belief that customer service is #1. This is especially important in a day where complicated machines seem to service more people than humans do. Whatever lighting product you're looking for, eLightBulbs does its best to locate it for you and at a very reasonable price. In fact, we have some of the lowest prices online for our name brand quality products.

If the light bulb is available, we can supply it for you.

Enjoy shopping at eLightBulbs!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (151 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 111 Reviews
newegg
74%
Good Rating + 4 23 Reviews
newegg
15%
Average Rating + 3 3 Reviews
newegg
2%
Poor Rating + 2 3 Reviews
newegg
2%
Very Poor Rating + 1 11 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Tommy D
Order Date : 7/21/2014

Rating + 4 Honored Return

Part was not what I needed. My fault. They refunded my return, less the shipping cost. I also paid shipping to return it. 4 stars as they could have refunded the shipping for the initial delivery. They did not.

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Dana
Order Date : 4/11/2014

Rating + 5 great lights

Great LED lights great price!

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N/A
Order Date : 2/20/2014

Rating + 1 Deceptive seller manipulating return policy

I purchased a string of SUPPOSEDLY purple lights for year round decoration. The photo was extremely misleading, as the lights are actually PINK. They consider the lights a "holiday" item, and thus are not subject to return even though the product description is an outright lie. What "holiday" would anybody be celebrating with purple lights, in FEBRUARY?? If you're not going to honor returns on "holiday" items, you should only be allowed to sell them in the 3 months before Christmas. How's that for a new rule??? Didn't think so.

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Steve
Order Date : 2/10/2014

Rating + 5 A fine experience

A perfect experience with eLightBulbs. I will definitely do business again. Order received in a timely manner and the item was as expected.

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brad
Order Date : 1/14/2014

Rating + 1 Slow or does not ship

My order never shipped

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redhawk
Order Date : 11/15/2013

Rating + 5 Seller has great customer service

The seller has great customer service, follow up and understanding. The RIGHT $

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Glen Echo
Order Date : 2/8/2013

Rating + 5 Buy with confidence...

I've ordered some crazy light bulbs from eLightBulbs, and they are always packed amazingly and are delivered safe and fast, all at a price I can't believe is so low. Srsly, like there was a 6 foot light bulb they got to my house in one piece.

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N/A
Order Date : 12/26/2012

Rating + 2 Slow

Slow to send order, not what I am used to buying from newegg over the years. They are very polite and nice but not sure they have items in stock. Have waited for weeks for the product.
Seller Response:We're not sure what you are referring to. Your order was placed on 12/26 and we shipped it our on 12/27. The package was delivered on 1/7.

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Rupert
Order Date : 12/23/2012

Rating + 5 Quick Response & Great Price

I found we were out of the little batteries that seem to be needed for a lot of electronic devices as well as Christmas Decorations.

I found them here and ordered them. They arrived at about 1/3 the price others charge and very quickly. Great Job!!

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N/A
Order Date : 12/10/2012

Rating + 2 More of a FedEx problem

On the 10th business day of shipping (ordered two weeks ago). It's been within 20 miles of my house for the last 5 days.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 90 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy
    Authorized Returns:
    -All returns must be authorized and include our provided Return #
    -Arrangement and cost for returning items to eLightBulbs is the responsibility of the customer
    -Items must be in original packaging and in working condition
    -Must be requested within 30 days of arrival
    -Will be processed with a 20% restock fee (shipping not refunded)

    Non-Authorized Returns:
    -Any non-authorized return will automatically be processed with a 40% restock fee. Additionally, all fees incurred by eLightBulbs due to a refused delivery will be withheld from the refunded amount.

    Return Exceptions:
    -Due to their seasonal nature, we do not accept returns on Christmas / Holiday / Event items
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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