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Seller#: 0UH8ISD1HCCVVD974

Playground Music Seller Profile 888-720-6874EXT1 Email This SellerEmail This Seller  See all products from Playground Music See all products from Playground Music

Monday – Thursday (10:00 AM – 8:00 PM CST) / Friday (10:00 AM – 7:00 PM CST) / Saturday (9:00 AM – 6:00 PM CST)

Playground Music has been in business since 1961. We sell guitars, amps, drums, keyboards and pianos, recording gear and all types of musical accessories. Our mission is to provide quality musical instruments and accessories with top notch service to musicians of all levels. We have product experts on staff to advise you and dedicated account reps to insure that your purchase is handles in a professional and timely manner.

We are authorized dealers of hundreds of manufacturer's products including Fender, Jackson, Taylor, Line 6 and Ibanez guitars & amps; Yamaha, Casio, Alesis, M-Audio and Akai keyboards and recording gear; Sonor, Tama, Yamaha, Alesis, Ludwig, Pearl and OSP acoustic and digital drums; We also carry all types of band instruments from the major quality brands.

For complete company information and history please visit http://www.PlaygroundMusicCenter.com
Our main eCommerce site is located at http://www.playground-music.biz
Facebook: PlaygroundPC

You can contact our corporate offices at:
800-578-4641 or 888-720-6874 ext. 1 for Internet Sales

Our main warehouse and showroom is located at:
99 Eglin Parkway NE #1B
Fort Walton Beach, FL 32548

Our Panama City Store is located at:
27 Harrison Ave
Panama City, FL 32401

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (18 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 14 Reviews
newegg
77%
Good Rating + 4 1 Reviews
newegg
6%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 2 Reviews
newegg
11%
Very Poor Rating + 1 1 Reviews
newegg
6%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Whipman
Order Date : 1/14/2013

Rating + 5 Another Smooth Deal!

My second purchase with Playgroud Music and it went smooth. Phoned and spoke again with Scott for re-assurance. Good dude! Got another Fender amp on my doorstep in an eyeblink! It's all good.. Got my business!

Did you find this review helpful? Yes No

Whipman
Order Date : 1/12/2013

Rating + 5 No Problem Here!

I was a little concerned shopping outside of newegg with a marketplace vendor but Playground Music were pro's all the way. Spoke with Scott on the phone and was reassured it was all good! My Fender amp arrived quickly and in great shape! I'd definitely buy from them again!

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JL
Order Date : 11/20/2012

Rating + 1 Bad Service

Bought a Fender Amp for my daughter for Christmas. It did not work when opened. Emailed and called this company left multiple voice messages and got no response. Had to go to the manufacturer to get it fixed. Will never buy from this company again.

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N/A
Order Date : 12/18/2012

Rating + 5 Good qualitiy item

Received the guitar very fast in time for the holidays. Contaced Playground Music and they were very professional and fast. Would recommend them to all.

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Trevor
Order Date : 8/27/2012

Rating + 5 Many Happy Strings

Ordered from Newegg with store credit. Newegg however did not have the Arctic White Fender Squire on their site. I called Playground Music and spoke with Scott Leonard the eCommerce Sales Manager. Told him my daughter wanted the white guitar and he made sure that was what she got. Needless to say she was extremely excited when she opened the box thinking she was getting the black guitar. The Box arrived via FedEx and was in perfect condition. All items were new in the box. Now the hard part... keeping a 7 year old girl from swinging the guitar around the house like a rock star and destroying my furniture.

Many Thanks to
Scott Leonard
Playground Music
eCommerce Sales Manager

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Eli
Order Date : 3/6/2012

Rating + 2 Order was lost before shipping

Received an "order shipped" notification on the first day, with the tracking number "pending". After two weeks of no updates, I called and they said they had made a mistake and it hadn't actually shipped. They shipped it that day (thus the two stars) but it will still take another week to get here - it wasn't even expedited. That makes three weeks to arrive from the order date, and only because I called.

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N/A
Order Date : 2/28/2012

Rating + 5 excellent marketplace experience

Got an excellent deal on a new yamaha guitar. Item arrived on time, easily tracked via fedex ground and in great shape. Can't ask for more.

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N/A
Order Date : 2/21/2012

Rating + 4 Time

Pro - Great product and price.

Con - The only problem i had is that it took almost two weeks to arrive with no tracking number.

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Colleen
Order Date : 10/17/2011

Rating + 5 Great buying experience

no problems ordering- product was shipped quickly and was as described

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Ken.
Order Date : 11/1/2011

Rating + 5

Everything shipped on time, no dmg to the box or goods inside. Would buy from again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We Provide a 100% Customer Satisfaction Guarantee! If your not happy with your item and you are within 30 days of purchase, you can return your item at your expense for a full refund. If the item shows wear and tear or is missing any accessory items the return may be subject to a restocking fee of 15%.
RMA instructions
    Please ship all returns to us at:
    Attn: eCommerce Sales
    99 NE Eglin Pkwy Ste 1B
    Fort Walton Beach, FL 32548
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