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Seller#: 0UH8ISD1OTBDEJC9F

Great Timing Inc Seller Profile 916-670-7305 Email This SellerEmail This Seller  See all products from Great Timing Inc See all products from Great Timing Inc

Great Timing is an online retailer of quality watches, sunglasses, jewelry and other items. We have been in business since 2000 and pride ourselves on our speedy shipping, great selection and superlative customer service. We are located in Northern California in the greater Sacramento metro area.

Orders are typically shipped via USPS Priority Mail service and usually arrive within 3 business days of the time we hand off to the Post Office. Orders placed before 2pm, PST usually go out that day.

Thank you for considering Great Timing!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
67%
Good Rating + 4 1 Reviews
newegg
33%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
taylorbad
Order Date : 1/12/2012

Rating + 5 Watch Out Now

I looked everywhere for this watch, including local stores which I am fanatic about supporting. When I had to resort to the Web, you sold me the watch I wanted at a great price. It arrived in a timely manner, if I can be allowed that terrible pun, and it is exactly what I wanted.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return and exchange policy: We stand behind our products and will gladly help you if you are not satisfied with your purchase. We accept items for return or exchange under the following conditions:

    You must e-mail us first for an authorization number within 15 days of the date of receipt of your order. Items sent back to us without an RA number on the outside of the box will be refused. RA numbers are good only for 14 days. Items returned with an RA number after that timeframe will be refused. Hair Bling products are not returnable once opened, for hygiene reasons.

    All items sent back for return or exchange MUST be unworn, with ALL the original packaging, tags and protective plastic still attached if it is packaged that way. This includes the plastic disc on the face and back of the case of the watch, if that exists, and the plastic wrap that covers metal bracelets on some watches. If the wrap has been removed, the item cannot be returned. If the plastic disc on the back of the case has been removed, the item cannot be returned. Metal bands cannot have been sized or altered in any way. If a watch shows even the slightest signs of wear or damage or doesn't meet these requirements, it will be sent back to you, and no credit will be given. The product MUST be in the same condition as when sent to you, or it cannot be returned for refund or exchange, and there are no exceptions. We inspect all items closely upon return, so please, if you think you may want to return your watch, don't wear it at all. It is very difficult to wear a watch even for a short time without scuffing or scratching it. We are very strict about these policies as we do not sell used or refurbished items.

    PLEASE TAKE CARE when packing your return. Factory packaging is there to protect your watch. Please take the same care in returning your watch to us as we do in sending it to you, to avoid damage in shipment and refusal of your return.

    For an exchange, you will be charged only the cost of shipping the replacement to you. For a return, we will refund the purchase price minus 15%, to a maximum of $25, to cover the free shipping you received. If you were charged for shipping, that charge is not refundable. Refused, unclaimed and undeliverable items also are subject to these terms. Special orders are not returnable. Original shipping charges are not refundable unless we shipped the wrong item. No CODs are accepted.

    In the unlikely event that there is a mechanical problem with your watch after you have worn it, you will need to use your warranty to have it repaired. We don't replace or refund for worn items.

    Please note that Great Timing is an eco-friendly company. We will not include a copy of your invoice in your order because you already received one via email. If you want a paper copy, you may choose to print out the email for your records. We also use recycled materials for packing.
RMA instructions
    Please email us for an RA number before sending back your return. An RMA is required.
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