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Seller#: 0UH8ISD1J28LJJFBC

Ablackhorse Seller Profile 440-731-8371 Email This SellerEmail This Seller  See all products from Ablackhorse See all products from Ablackhorse

8:00 AM - 6:00PM EST Monday –Sunday

Ablackhorse has been in the Online business for over 7 years and we stock over 28,000 products from the following lines. Pet, Pond, Home and Garden, Equine, Ram Mounts, Wild Bird and replacement batteries for your laptops.

We pride ourself in quality customer service and urge you to contact us if there are any problems

Most of our items will ship Fedex. However, some will ship by USPS. Orders for Next Day or 2nd day shipping must be placed before 12:00 Noon EST for any gurantee of being shipped the same day. Vaccines are shipped in ice packs and if they melt during shipment the buyer accepts full responsibility and there will not be a reship or refund on vaccines.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (75 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 53 Reviews
newegg
70%
Good Rating + 4 5 Reviews
newegg
7%
Average Rating + 3 3 Reviews
newegg
4%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 14 Reviews
newegg
19%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Chad
Order Date : 10/1/2014

Rating + 1 Didn't get my order.

I was sent 1/3 of my order. When I contacted Newegg, they tried to act like they couldn't help. Eventually, I was asked if I wanted the rest of my order or a refund for the missing 1/3. I asked for the rest of the order that I placed. A week later, they issued a refund for the missing 1/3.

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VampyreLegion
Order Date : 7/28/2014

Rating + 5 60 in 1 seller

Fast shipping 100% working arcade PCB
Liked it so much buying another one

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jahalfor
Order Date : 6/28/2014

Rating + 5 Arcade game Controller

Item operates as expected, and the seller shipped and got the item to me very quickly.

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elroy
Order Date : 6/3/2014

Rating + 1 wrong part

the pic is different from what they shipped..The pic shows a plastic wei fe part...the part this shipped is a metal housing

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Techokami
Order Date : 5/23/2014

Rating + 1 Product description LIED

I ordered the Arcade Game 2 in 1 Switch Control JAMMA PC Board, GBS-8118 recently. The store page advertised the older model, which featured a wireless remote for changing games. The item I received was the newer model, which has a wired switch instead. I am VERY DISAPPOINTED that you sold me the wrong revision with the wrong features, but I also know that there isn't much that can be done since it is no longer in production. So I will keep the item and figure out a solution for mounting the switch (I do not want to cut into the MDF walls of my arcade cabinet), but you need to keep your product pages up to date.

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GC
Order Date : 3/28/2014

Rating + 1 Poor communication

I ordered a fish tank stand from them and it was damaged. I emailed them letting them know that the stand was damaged and they wanted to offer me a discount on the item. I requested return information twice without an RMA being issued or followup.

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N/A
Order Date : 11/21/2013

Rating + 1 FRAUD

The seller sent a wrong item to me. It was NOT the item in the picture or description. Even though it was the sellers mistake, he still charged me shipping. How is this right when I didn't order the item sent to me? DO NOT TRUST THIS SELLER!

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N/A
Order Date : 4/20/2013

Rating + 3 not bad

good prices, but was a little annoyed that the external packaging of one of four total products was opened. the interior packets were unopened, but the items shipped must have been pulled from retail shelves.

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Bonnie
Order Date : 2/5/2013

Rating + 3 berbonst1@aol.com

My order was shipped incomplete. Will my order be completed or my account credited? Shipping charges were ridiculous.

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JHK
Order Date : 11/30/2012

Rating + 1 Ablackhorse

Dog boots started to shred after first use. I first used them after 30 days since it wasn't cold enough until then.
Ablackhorse refused to do anything about it since it was after thirty days and were used.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    You can return a purchasse within 30 days of receipt as long as it is not damaged,used and is shipped back in its original packaging. We refund the price of the item, minus any shipping charges we incurred to ship the item to the customer. Any items returned that are deemed not resaleable will either be discarded or returned to customer as long as customer pays for the return shipping postage.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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