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1Sale Seller Profile 800-419-0100 Email This Seller See Seller Store See all products from 1Sale
Monday-Thursday 9:30am-5:30pm EST
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
1Sale offers a 30-Day return policy on all items, from the order date. 14 days are allowed for the item to be received in our warehouse, after filing for an RMA Form.
Please note that all products include a manufacturers warranty. If an item arrives defective and you are not able to get it repaired by the manufacturer, please contact us and we will arrange for an exchange if possible or for a full refund if the item is no longer in stock.
All merchandise must be returned in the original manufacturers packaging including blank original manufacturer’s warranty cards and paperwork.
All returns must be accompanied with a Return Merchandise Authorization (RMA) Form; Please email email@example.com to obtain an RMA form. Any returns sent back without an RMA form will be refused by our warehouse.
Customer is not required to return orders that retailed for under $8.99, on their dime, if the item is DOA (Dead on Arrival), even if sold on a promotion.
Shipping and handling fees are non refundable. (Including all refused and unaccepted packages).
On all returned/refused packages that were shipped out with free shipping, the actual shipping charge that 1Sale paid to ship out the order is non-refundable, and may be deducted from the refund amount.
There is a 15% restocking & processing fee on all non-DOA returns.