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Seller#: 0UH8ISD1UWTDHM169

Home EVER Inc Seller Profile 888-866-8947 Email This SellerEmail This Seller  See all products from Home EVER Inc See all products from Home EVER Inc

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Better Lighting, Better Life

Customers are at the core of everything we do. In all we do, we're focused focus on delivering products and solutions to enable better life.

1. Who We Are
High performance LED lighting manufacturer
Excellent energy saving lighting solution provider

2. Our Mission
Better lighting, better life

3. Style
Simple & Stylish

4. Features of Our Products
High quality LED from top brand, including CREE, Samsung, Sharp, Philips, BridgeLux, Epistar, SSC and so on.
High CRI - Enjoy better lighting
Energy saving
Eco-friendly

5. High quality Standard
Our factory product is ISO9001:2008 certified.
Most of our products get top quality certification of world, including UL, FCC, GS, TUV, Dekra, ITS, CE, Rosh and so on.
2-5 years long warranty.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (125 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 81 Reviews
newegg
64%
Good Rating + 4 21 Reviews
newegg
17%
Average Rating + 3 2 Reviews
newegg
2%
Poor Rating + 2 4 Reviews
newegg
3%
Very Poor Rating + 1 17 Reviews
newegg
14%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Adam K.
Order Date : 6/9/2016

Rating + 1 Poor communication

I received a non working item that still has yet to be resolved. I emailed you guys and didn't get a response until many days after my initial contact. Once contacted I was told the seller would be contacted, I have yet to hear from either company about my issue.

Did you find this review helpful? Yes No

Jason S.
Order Date : 4/15/2016

Rating + 5 awesome

shipped fast and got exactly what i wanted. what more could i ask for?

Did you find this review helpful? Yes No

Huck Fome EVER Inc
Order Date : 10/16/2015

Rating + 1 Home EVER Inc

This company is SHADY! Do not make the same mistake I made, and READ THE REVIEWS before you buy anything from this company. Home EVER Inc is known for slow shipping, shipping damaged and faulty products, denying factory faulty-ness, and only refunding partial money because they said, "the item was returned as damaged." Do NOT deal with these rip off artists, they are the scum of the earth and I am highly dissatisfied with my interactions with them.

1 out of 1 people found this review helpful. Did you? Yes No

wendy
Order Date : 9/9/2015

Rating + 5 excellent

excellent

0 out of 1 people found this review helpful. Did you? Yes No

Charles
Order Date : 6/13/2015

Rating + 1 Faulty Products

Thus far, three bulbs of my order have failed. They're supposed to have a lifespan of 50,000 hours (almost 6 years of 24/7 usage) and they're burning out after approx 6 months. The bulbs are garbage and not worth the price at all. Customer service has forwarded me replacement bulbs, but how long will those last before they, or the other bulbs I purchased previously, dim-out also? I'd stick to name brands and steer clear of these sub-par items.

Did you find this review helpful? Yes No

N/A
Order Date : 7/20/2015

Rating + 2 Worst Packaging I've Ever Received

I ordered a lamp from this seller and upon delivery, the item was mangled in the packaging. I could blame this on the shipping service, but the item inside the packaging itself did not seem secure and more than likely contributed to the damage more than the shipper. I would not order from this seller again and I'd encourage anyone else to stay away from them.

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Joe
Order Date : 6/10/2015

Rating + 3 Poorly Packaged

RE Invoice Number: 127591298. It arrived fine, but it was poorly packaged: 3 LED bulbs in their boxes, taped together, stuffed in a flexible envelope, then wrapped with tape is unbelievable. I don't know how it survived the mail. I strongly suggest all future light bulbs shipped in a box with appropriate cushioning.

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MC
Order Date : 12/20/2013

Rating + 5 Great halogen replacement

I have purchased 35 of these lights now. All are performing well and look great.

0 out of 1 people found this review helpful. Did you? Yes No

MC
Order Date : 1/26/2014

Rating + 5 Great LED lights

These are a perfect replacement for halogen lights. Same color and light pattern - they look just like the halogens that I replaced.

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greenknight
Order Date : 12/5/2012

Rating + 5 Good service

Product (LED headlamp) shipped quickly, adequately packaged, excellent quality. It was exactly as described, and the price was great. I would buy from them again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Your Satisfaction is our Number One Goal

    At Lighting Ever, we want you to be 100% satisfied with your purchase. Our sincere goal is to provide an enjoyable shopping experience and high quality products that will encourage you to shop with us for years to come.

    On the occasion that you receive a product that you just don't like or that doesn't match your décor, our experienced customer service staff is just a email or phone call away and will guide you through our easy return policy.

    At Lighting EVER we want you to get exactly what you want, and with our world-class product selection you can be sure you'll find the product that is right for you.

    30-Day Return Policy

    No Hassle Returns
    If you would like to return an item that is in like-new condition with original packaging, you may return the product within 30 days of receipt.

    If you decide to return an item that was part of our shipping promotion, our initial shipping and handling costs will be deducted from the refund. Any additional fees for shipping internationally, duty, or local tax are also all non-refundable.

    Customers who place orders online are responsible for the accuracy of their product selection and information entered. 15% Restocking Fees For All Products From Lighting EVER

    Non Returnable & Custom Made Product
    Custom made products are non returnable.

    Return Process

    Step 1 - Acquire authorization and instructions
    To begin the return process, please go to support or Live Chat with one of our fully trained customer service representatives.

    Quick Return Manufacturers (IRGA)
    In most cases we will immediately email you a Return Goods Authorization (RGA) number to return product along with a label and return instructions. Click here to view .

    Step 2 - Shipping product back
    Ship the item to the warehouse. Below are the keys to a successful return:

    Good Packaging: Re-pack products for return in the original box with original packaging material. Use the return label provided or your own label and write the RGA# exactly as instructed by Lighting EVER. Do not write on the box to maintain its like-new condition. Improper labeling may result in the denial of return.
    Ship & Insure: Next, ship the product to the warehouse address provided using using a carrier that will provide both a tracking number as well as a signature that the item was confirmed delivered, please do not ship by air mail because they can not provide these guarantees. If we are unable to confirm delivery of your item, this may result in the denial of a refund.
    Tracking Number: We recommend using a carrier that will provide you with a return tracking number as this will speed up your return process. Retain your tracking number and email it to us at returntracking@lightingever.com so that we can check on the progress of your return.

    You will have 30 days in which to return the product from the date that we receive approval from us. After 30 days, the Return Authorization will expire and no replacements or refunds will be given.

    In the event that a return becomes damaged on its way back to the return destination, Lighting EVER will inform the customer via email that the item was received damaged and hold the product for up to 45 days. It is the customer's responsibility to file a claim with the shipping carrier and instruct Lighting EVER concerning what to do with the damaged product. If Lighting EVER has not received notification or response from the customer within 45 days, the item will be donated or destroyed.

    Step 3 - Refunds
    Once the returned item has been received and verified to have all original contents and packaging and confirmed to be free of damage, the refund credit process will begin.

    Customers will be refunded via the same method in which the item was purchased. Refunds via check are typically issued within 14 business days of final approval.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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