Road Entertainment
Road Entertainment Seller Profile
718-384-2550
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Review Summary
(14
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8 Reviews |
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4 Reviews |
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1 Reviews |
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0 Reviews |
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1 Reviews |
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| Reviewer | Seller Review |
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5/1/2013 3:07:49 AM
Fast shipping and product works great.
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6/10/2012 8:43:27 PM
Product is great and shipping was fast. The only thing is that buying on newegg marketplace is not like buying directly from newegg directly. Contacting newegg order department would not help.
Seller has different business hours from other business and did not reply my e-mail for 1 week. I did got the product and it did work. I would avoid buying from the marketplace in the future. Newegg is great but their affiliated are not on the same line.
1 out of 1 people found this review helpful.
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6/6/2012 6:03:17 AM
The transaction on the Marine Receiver I ordered could not have been better. Exactly what I wanted, as fast as possible.
1 out of 1 people found this review helpful.
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Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 10.00%
RMA Policy
- You may return items purchased from Road Entertainment for a refund or a replacement with the following requirements.
* All returns must have a Return Merchandise Authorization (RMA) number.
* An RMA number must be requested within 30 calendar days after the date of your purchase.
* An RMA number is valid for 14 calendar days after it is provided.
Refunds :
* A processing fee of 10 percent will apply to the cost of the merchandise being returned for a refund.
* Refunds are applied to the method of payment used at the time of purchase within 2 business days after receiving the returned merchandise.
* Only the value of the merchandise returned will be refunded, not the shipping cost.
* When free shipping was offered on the item returned for a refund, the original shipping cost that we paid the shipping carrier will be deducted from your refund.
Defective Merchandise:
* Merchandise that is defective upon receipt will be replaced.
* You may return defective merchandise for a refund, however the unit needs to be returned with all its accessories in the same condition as you received it. If anything will be missing from your return a restocking fee may apply.
Shipping Damage:
* We inspect our packages before they leave our warehouse. If your merchandise is damaged during shipment by the shipping courier, please contact us immediately as we must be informed within 2 business days from the date of receipt for all damage/shipping related claims. Damaged merchandise will be replaced with the same model only. You may also return damaged merchandise for a refund.
RMA instructions
- * Please email us at Sales@roadentertainment.com and request a RMA number. Include in your email your Name, Address, Phone number, Order Number, email address and Reason for Return and if you require a refund or exchange.
* All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. remote, wires, battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork.
* The RMA number or any other writings must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed.
