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Seller#: 0UH8ISD14UKCWG119

eForCity Seller Profile 888-891-2489 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from eForCity See all products from eForCity

*Note if you are having issues contacting us via the Newegg's message system, then please try emailing us directly at newegg@eforcity.com

eForCity is your one stop shopping destination for electronic accessories at rock bottom prices! We carry a large collection of premium accessories, from HDMI cables for big screen HDTVs to cases and headsets for handheld gadgets like smart phones to everything in between!

Backed by our Money-back Guarantee program, you are assured of a comfortable purchase experience with us.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3,864 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2,438 Reviews
newegg
62%
Good Rating + 4 726 Reviews
newegg
19%
Average Rating + 3 218 Reviews
newegg
6%
Poor Rating + 2 102 Reviews
newegg
3%
Very Poor Rating + 1 380 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
havic
Order Date : 4/5/2014

Rating + 1 missleading

miss lead on what there iteam was

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Anonymous
Order Date : 3/28/2014

Rating + 5 Does what it suppose to

Awesome cable. It works inside an Otterbox case. I gave 15.00 for an adapter that won't fit inside an Otterbox. It only reads cards. This adapter reads flash drives, card readers, and does other things that the little adapter I bought won't do.

Did you find this review helpful? Yes No

N/A
Order Date : 3/25/2014

Rating + 1 Abysmal service, beware!

I ordered a small ($7) product from them, and it shipped in a timely manner. The troubles began when USPS bungled the delivery; It was marked delivered on 3/29, but I never received it. The manager of my local USPS station informed me that there was a substitute driver on my route and the package may have been delivered to the wrong address (another package I had for that day was marked delivered but taken back to the office, so I'm fairly sure that is what happened).

Upon contacting eForCity and explaining the issue, their only response was that it had been delivered and to accuse me of attempting to steal from them. No assistance was forthcoming whatsoever.

As of 4/7/14, the USPS station has managed to track down the package and I accepted delivery for it today, no thanks to eForCity.

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N/A
Order Date : 2/10/2014

Rating + 5 solid

Fast shipping

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Anto!!!ka
Order Date : 3/15/2014

Rating + 3

Ordered for my wife's Nokia covers and skin protectors. Delivery timing was not too bad. Poor packing. One skin protector came bend, not damaged at least. Got a hard time to put it on... Next thing, I opened case cover, put it on the phone, was really careful, didn't work out, broke a top latch... Well whatever I guess. Know for sure I don't have "two thumbs sickness"... So it didn't make my evening better.

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Brett
Order Date : 3/11/2014

Rating + 5 Great Customer Service!

I bought a pair of headphones and they were shipped to my house broken, I contacted them and they gave me full refund and gave custom courtesy by not making me return the item.

A+ Seller.

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Mike
Order Date : 3/16/2014

Rating + 1 Wrong product received

Did not ship what I ordered. "Report a problem link" brings me to a FAQ page. Emailed the seller, but the fact that I had to spend 10 minutes of my time trying to figure this out means that the $7 I spent is already not worth it. I'm sure they'll want their incorrect product back, which means I'll have to drive to the post office... Doubt I'll ever get the correct product, but at this point I don't care, I'll buy it from somewhere else.

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Xeron
Order Date : 2/6/2014

Rating + 5 Fast

Received this product quickly and professionally. I would order from eForCity in the future.

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 3/7/2014

Rating + 5 Amazing

I remember the first time I bought from this seller. Amazing customer service they truly do care about their customers!

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N/A
Order Date : 3/6/2014

Rating + 5 very happy

Very happy with products

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Standard Return Policy:

    • Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice date
    • Return for replacement: Within 30 days from the Invoice date
    • Defective Products: Credited refund for purchase price to original method of payment
    • 15% restocking fee may apply
    All returns require an RMA (Return Merchandise Authorization) number.
    All returns must include:
    1. Original packaging (manufacturer's box, plastic bags, etc.)
    2. Original intact UPC barcode. Removal of the UPC code voids eligibility of return regardless of RMA or credit request status.
    3. Valid RMA is REQUIRED on every return package. You can obtain the RMA number by contacting us at Newegg@eforcity.com with your Invoice Number or Order Number.
    4. Original packing slip if applicable
    5. Complete accessories (antennas, remote controls, batteries, software disks, etc.)
    6. Manufacturer documentation (manuals, warranty cards, registration information, etc.)
    The RMA number must be written on the invoice or shipping box. The RMA number must NOT be written on the original manufacturer's packaging or will be refused and returned at your cost and without credit approval.

    Manufacturer's Warranties
    • Return for refund: Not offered
    • Return for replacement: Not offered
    eForCity does NOT offer any returns on any products under Manufacturer's Warranties return policy unless it's a wrong item shipped case or never opened items. All items must be returned in the original brand new condition or will be refused at customer's cost.
    Products listed under Manufacturer's Warranties return policy must be returned directly to the product manufacturer for repair or replacement. Warranty policy provided by the product manufacturer may require any returns, repairs etc. be requested and processed directly by the consumer (or ""end-user"") of the item.

    Seasonal Products
    1. Return for refund: Within 15 days from the Invoice Date (restrictions applies: Wrong ship / Defective** ONLY)
    2. Return for replacement: Not offered
    eForCity® does NOT offer any returns on any products unless it's due to wrong item shipped or defective item **(manufacture defect only; Defect due to user error excluded). All items must be returned in the original brand new condition within 15 days from the invoice date. All returns other than the listed conditions will be refused at customer’s cost. eForCity® in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective or wrong item shipped.

    DVD, Movie, Return Policy
    • Return DVDs for refund: Within 30 days (must be unopened, still in its plastic wrap)
    All DVD, Movies must be returned within 30 day of the Invoice date. All returned DVDs, Movies must be in brand new condition (unopened, still in its plastic wrap). All opened non-defective returns will be refused at customer's cost. For defective and wrong shipped DVDs / movies, we will offer refund at its original purchase price only, no replacement is offered. For wrong shipped DVDs / movies, they must be returned in the original brand new condition, never opened and still in its plastic wrap. All of our DVDs are Region 1 movies; we are NOT responsible for accepting returns due to purchase of wrong Region code DVDs.

    Action and Toy figures Return Policy
    * No returns accepted unless defective products. Defective item must be reported within 7 days from the delivery. Please contact us to obtain the RMA number; All items returned without RMA number will be refused. The return must be complete and include all parts from the package including packaging material, UPC barcode and Manufacturer documentation.

    eForCity® in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective or wrong item shipped.
RMA instructions
    Return Method :

    Please include a copy of your original invoice with your return order. Please include a brief note on the invoice if you have any additional information or comments that you would like to provide.

    To return your order, simply send email to:
    Newegg@eforcity.com with the invoice number and return item(s) information.
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