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Gotta Have It Now Seller Profile 999-999-9999 Email This Seller See all products from Gotta Have It Now
At Gotta Have It Now we take pride in providing you with the highest quality merchandise at rock bottom prices.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
Shipping and handling charges for returning items are responsibility of the buyer. We recommend that you insure your return shipment in case of any losses by the shipping carrier.
Any item received not in its original condition, we reserve the right to charge a restocking fee. The return must be returned with all the accessories that it originally came with and its original box / retail packaging. Any writing or deforming of the original package will cause the RMA to be subjected to additional fees. Do not tape or write on items or packaging.
We reserve the right to charge $10 for each accessory missing in the return. If you return a phone without the box we will charge a $5 fee to replace the box.
Returns are processed within 1 to 2 business days of receipt for refunds or replacements.
Refunds will not be issued until we have received the returned item. We'll notify you via e-mail of your refund once we've received and processed the returned item.
1. Order number
2. Reason for return
3. Would you like a refund or a replacement.
4. Phone number where you can be reached during business hours
Once you have been issued a RMA number, print the number clearly on the outside of the box and included the packing slip, item (s) and any accessories, etc. Further instructions will be provided in our response to your request.