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Seller#: 0UH8ISD14UKCJJ778

SCUFFZ Seller Profile 909-597-2555EXT110 Email This SellerEmail This Seller  See all products from SCUFFZ See all products from SCUFFZ

SCUFFZ is the number one place to find the best in skateboard products. To the uninitiated our skateboards are painted planks of wood with roller skate wheels attached.... BUT to the enlightened Scuffz skateboard products are complex devices, highly engineered and when mastered, allow thrashers to govern its use. Scuffz Board Supply carries the highest quality decks, trucks, bearings, wheels, griptape, safty gear, hardware. Don't limit your skills by using the inferior equipment.. Scuffz is all about superior skateboards, new innovations and styles, thereby reclaiming the urban landscape, bringing creativity and style back to the sterile asphalt spaces of sprawl.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (10 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 9 Reviews
newegg
90%
Good Rating + 4 1 Reviews
newegg
10%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 5/1/2013

Rating + 5 Great order!

Timely shipping, got exactly what I was expecting!

Did you find this review helpful? Yes No

N/A
Order Date : 12/5/2011

Rating + 5

Excellent

thanks for your help

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We allow our customers to return their items within 30 days of the product receipt for a refund or an exchange for defective items. Please make sure to check all your items for defects before use. Items cannot be returned in used condition. Once a skateboard has been assembled, its parts cannot be returned or exchanged. To initiate a return, you need to get a Return Merchandise Authorization Number (RMA#) by contacting us through e-mail or phone. All products being returned need to be in new and unused condition to receive a full refund. No refunds will be issued if a product is returned without authorization. Your refund does not include shipping charges. Customers are responsible for all associated shipping costs for returning their item. Returned and exchanged merchandise will be subject to a 25% Restocking Fee.

    All returned items must be unused, in new condition.

    No returns accepted on International orders, unless product defective.

    If you feel that the product has a manufacturing defect, please contact us. Used products will not be accepted.

    Only the following situations are accepted for return: No other warranty is expressed or implied.
    1. Board delamination
    2. Board warping
    3. Poor workmanship (improper placement of truck holes)

    All boards must be in new, unused condition to be accepted as a return.



    All boards must be in new, unused condition to be accepted as a return.
Skateboards Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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